Customer Service Lead
2 months ago
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $16.35 / hour + an incredible tip share program. Our Restaurant Shift Supervisors average almost $4/hour in tip earnings
Restaurant Captains - Shift Supervisors are also eligible for:
- Paid sick time
- Paid Vacation
- FREE pizza and salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical/dental/vision/basic life/disability
- 401(k) retirement
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Stories From The Journey
Nearest Major Market: Phoenix
Job Segment: Food Service, Chef, Culinary, Operations, Hospitality
-
Lead Retail Customer Service Associate
7 months ago
Tempe, United States FedEx Full timeThe Lead Consultant is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultants time will be spent taking cus Customer Service, Retail, Associate, Customer Experience, Lead, Service
-
Customer Experience Lead Consultant
4 weeks ago
Tempe, Arizona, United States CarMax Full timeAt CarMax, we are revolutionizing the way people buy and sell cars. As a Customer Experience Lead Consultant, you will be a vital part of our team, ensuring that every customer has an iconic experience from start to finish. With your exceptional sales and customer service skills, you will connect with inbound customers online and over the phone to understand...
-
Customer Service Representative
1 month ago
Tempe, United States True Shot Ammo Full timeJoin True Shot Ammo and be part of a dynamic team committed to providing unparalleled customer service and driving future growth. Customer Service Representatives are the frontline ambassadors of True Shot Ammo, responsible for effectively and positively resolving customer issues and inquiries. Firearms and ammunition knowledge is a definite plus, but not...
-
Customer Service Representative
1 month ago
Tempe, Arizona, United States CarMax Full timeAt CarMax, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional customer experiences and ensuring that our customers have a positive interaction with us.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional...
-
Team Lead, Customer Experience
3 weeks ago
Tempe, United States Carvana Full timeAbout Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remar Customer Experience, Team Lead, Lead, Experience, Customer, Automotive, Business Services
-
Customer Service Representative
1 month ago
tempe, United States True Shot Ammo Full timeJoin True Shot Ammo and be part of a dynamic team committed to providing unparalleled customer service and driving future growth. Customer Service Representatives are the frontline ambassadors of True Shot Ammo, responsible for effectively and positively resolving customer issues and inquiries. Firearms and ammunition knowledge is a definite plus, but not...
-
Customer Service Representative
1 month ago
Tempe, United States True Shot Ammo Full timeJoin True Shot Ammo and be part of a dynamic team committed to providing unparalleled customer service and driving future growth. Customer Service Representatives are the frontline ambassadors of True Shot Ammo, responsible for effectively and positively resolving customer issues and inquiries. Firearms and ammunition knowledge is a definite plus, but not...
-
Customer Service Representative
2 months ago
Tempe, United States PROTEOR USA Full timeJob Type Full-time Description Job Title: Customer Service Representative Reports To: Customer Service Manager Location: Tempe, AZ (On-Site) Company Overview PROTEOR USA is a leading company in the Orthotic & Prosthetic industry, committed to innovation and providing the best outcomes for our customers. With over 100 years of experience, we offer an...
-
Customer Service Representative
1 month ago
Tempe, Arizona, United States Target Full timeCreate a positive experience for every guest by greeting them warmly and engaging in friendly conversation throughout each transaction. Main Responsibilities:• Welcome guests into self-checkout and provide assistance as needed• Scan and bag all guest items efficientlyKey Skills:• Excellent communication and interpersonal skills• Ability to work in a...
-
Customer Service Director
1 month ago
Tempe, Arizona, United States Goodwill of Central and Northern Arizona Full timeAs a key member of the Goodwill of Central and Northern Arizona team, the Customer Service Manager will oversee the daily operations of the sales floor, leading a team of Retail Sales Associates to achieve set sales goals. This role involves executing the retail operations plan, making decisions on day-to-day retail operations, and conducting new goods...
-
Customer Service Representative
2 weeks ago
Tempe, United States PrideStaff Full timeIncentives Customer Service Representative M-F, 7:45am - 4:00pm TTH - $17/hr Duties/Responsibilities: Serve as a contact for clients, customers and/or third parties of assigned accounts. Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate...
-
Team Lead, Customer Experience
2 weeks ago
Tempe, United States Carvana Full timeAbout Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of...
-
Customer Service Representative
1 month ago
Tempe, United States Aston Carter Full timeDescription: Team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on , our...
-
Customer Service Specialist
1 month ago
Tempe, United States Aston Carter Full timeDescription: Team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on our...
-
Customer Service Associate
4 months ago
Tempe, United States Gen Digital Full timeGen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users...
-
Customer Service Representative
1 month ago
Tempe, United States Mr Appliance Full timeJob Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...
-
Customer Service Representative
2 weeks ago
Tempe, United States Mr Appliance Full timeJob Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...
-
Customer Service Ambassador
1 month ago
Tempe, Arizona, United States Circle K Stores, Inc. Full timeWe are seeking a Customer Service Ambassador to provide exceptional customer experiences at our retail locations. Key responsibilities include:Providing flexible availability to meet customer needsAssisting customers with inquiries and concernsContributing to a positive and inclusive store environmentAs a Customer Service Ambassador, you will have the...
-
Customer Service Representative
1 month ago
Tempe, Arizona, United States Raising Cane's Full timeKey Responsibilities: Provide exceptional customer service, ensuring all food orders meet our high standards. Take orders from customers and process payments efficiently, maintaining a positive and welcoming atmosphere. Maintain a clean and safe environment, adhering to proper safety procedures when handling and preparing food. Collaborate with the team to...
-
Customer Service
4 weeks ago
Tempe, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionLHH is calling all great customer service representatives!Do you love helping people on the phone, making sure they can feel your smile on the other end? Do you pride yourself in the ability to assist customers in a positive & cheerful manner? Are you grammatically correct majority of the time and love helping via email?You...