Customer Service Representative

7 days ago


Tempe, United States PrideStaff Full time
Incentives Customer Service Representative
M-F, 7:45am - 4:00pm
TTH - $17/hr

Duties/Responsibilities:

  • Serve as a contact for clients, customers and/or third parties of assigned accounts.
  • Receive, research, and resolve client questions and complaints. Facilitate oral and/or written communications to ensure clients receive timely, efficient and accurate service (thorough responses to all communications are required within one business day). Maintain necessary documentation related to communications. Identify and review potential customer service issues with the Supervisor and proactively seek potential solutions.
  • Review fund transactions; Ensure that client database is maintained and updated as necessary.
  • Participate in creating and maintaining a high-quality work environment so team members are motivated to perform at their highest level and to continue working for the company.
  • Provide continual feedback about the effectiveness of processes and procedures to the Supervisor. Provide suggestions to improve area operations, efficiency, and service.
  • Meet established performance expectations for quantity and quality of work performed.
  • Advise the Supervisor of any situation, issue, or problem that may impact customer service and/or company policy.
  • Write, review, and present programming change requests to Supervisor. Oversee report quality, accuracy and data integrity. Create and produce ad hoc client reports upon request.
  • Manage client projects related to current business, special programs or new client installations.
  • Attend on-site client meetings and/or visit clients off-site when requested.
  • Act as team lead in the absence of the Account Specialist, when directed.
Required Skills/Abilities:
  • PC knowledge, including Microsoft Office products; Outlook, Word, Excel, and Adobe Acrobat.
  • General mathematical, spelling and grammar skills.
  • Strong organizational and time management skills are needed to manage multiple tasks/priorities.
  • Ability to interpret an extensive variety of instructions in written or verbal form in English.
  • Ability to communicate with employees, clients, and/or customers to answer and process questions in English.
Education and Experience:
  • High School Diploma or equivalent certificate.
  • 1-2 years of recently and relevant work experience required.
Physical Requirements:
  • Ability to sit for long periods of time.
  • Ability to lift 25 pounds and bend to retrieve files.
  • Ability to use phone system.

Compensation / Pay Rate (Up to): $17.00 - $17.00 Per Hour

  • Tempe, United States EMCOR Group Full time

    The Customer Service Representative provides primary/frontline support for EMCOR Customer Solutions Center (CSC) contracted customers, vendors and technicians. This includes creating work orders and coordinating with necessary parties to effectively Customer Service Representative, Customer Service, Representative, Solutions, Skills, Manufacturing, Retail,...


  • Tempe, Arizona, United States PROTEOR USA Full time

    Job Title: Customer Service Representative Reports To: Customer Service Manager Location: Tempe, AZ (On-Site) Company Overview PROTEOR USA is a leading company in the Orthotic & Prosthetic industry, committed to innovation and providing the best outcomes for our customers. With over 100 years of experience, we offer an extensive product portfolio that...


  • Tempe, Arizona, United States DSW Full time

    Are you a customer-focused professional looking for a new challenge? Do you enjoy working in a fast-paced retail environment? If so, we encourage you to apply for our Customer Service Representative role at DSW's Tempe Market Place location.About the RoleThis part-time position offers a competitive hourly rate of $17-$22 per hour and a comprehensive benefits...


  • Tempe, Arizona, United States Sprouts Farmers Market Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Sprouts Farmers Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that every customer leaves our store satisfied with their purchase.Key ResponsibilitiesProcess customer...


  • Tempe, Arizona, United States Aston Carter Full time

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a customer service representative for a growing team at a large call center in Tempe, AZ.Key Responsibilities:Act as a Remote Gate Agent supporting thousands of drivers across the country using two-way audio/video communication.Verify and identify necessary details on trucks and...


  • Tempe, Arizona, United States Family Dollar Full time

    Family Dollar - 5801 E GUADALUPE RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...


  • Tempe, Arizona, United States Collabera Full time

    Job OverviewCollabera is seeking an experienced Customer Service Representative to join our team in Tempe, Arizona. This contingent resource assignment requires strong customer support skills and the ability to improve individual work processes within established procedures.The ideal candidate will have at least 6 months of experience in customer service,...


  • Tempe, Arizona, United States Roto-Rooter Full time

    Job OverviewRoto-Rooter is seeking a highly skilled Customer Service Representative to join our Arizona Call Center team in Tempe, AZ.This is a full-time customer service position that requires strong communication and problem-solving skills. The ideal candidate will have excellent oral and written communication skills, be able to work in a fast-paced...


  • Tempe, United States Ajilon Full time

    Ajilon - JobID: E08AE691-A683-43E4-B3A6-131AA4977C0F [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...


  • Tempe, United States Ajilon Full time

    Ajilon - JobID: E9C05DE1-0B6B-4A7C-A59B-A8298EDDABA6 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...


  • Tempe, United States Swoon Full time

    Join a well-known mobile food delivery app as a Customer Service Representative III!Position Overview:As a Customer Service Representative III, you will play a key role in ensuring top-tier quality management and support for our Corporate and Catering programs—a rapidly growing segment within our business. Your work will be essential in maintaining smooth...


  • Tempe, United States Circle K Full time

    Circle K - 2196 E Apache Blvd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Tempe, United States Russell Tobin Full time

    Pride Global/Russell Tobin is currently seeking a Customer Service Representative to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the Administrative industry. Potential to extend or convert for the right candidate. Apply today for consideration!Job title: Customer Service Representative...


  • Tempe, Arizona, United States Yoh Full time

    Job Description:As a Customer Service Representative, you will be the face of our company, interacting with clients to provide information and resolve issues. This is an exciting opportunity to work in a dynamic environment and make a real difference in people's lives.The ideal candidate will have excellent communication skills, a strong understanding of...


  • Tempe, Arizona, United States Landry's Full time

    Join us at Landry's, where we're always looking for talented individuals to help drive our success. As a Customer Service Representative, you'll be responsible for ensuring that every customer interaction is a positive one. This includes responding to customer inquiries, resolving issues, and providing personalized support.Some of your key responsibilities...


  • Tempe, Arizona, United States Nielsen & Moller Auto Glass Distributors Full time

    Job OverviewNielsen & Moller Auto Glass Distributors is a leading provider of automotive glass solutions for distributors and installers worldwide.Job DescriptionWe are seeking a dedicated Bilingual Customer Service Representative to join our team in Tempe, AZ.The successful candidate will be responsible for handling inbound calls, identifying customer...


  • Tempe, United States Roto-Rooter Plumbing & Water Cleanup Full time

    What you will be doing:Handle high-volume inbound Spanish and English calls with an emphasis on providing world- class service. Interact with customers while expressing empathy, a sense of urgency and assurance that they called the right company to r Customer Service Representative, Customer Service, Bilingual, Representative, Retail, Construction, Insurance


  • Tempe, Arizona, United States Aston Carter Full time

    Position SummaryWe are seeking a skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing customer support to drivers and facilities across the country.Key Responsibilities:Provide customer support to drivers and facilities via two-way audio/video communicationVerify and identify...


  • Tempe, Arizona, United States Domino's Pizza LLC Full time

    Role Responsibilities:Deliver exceptional customer experiences, fostering a positive and engaging atmosphere for every guest.Utilize technology and the Point of Sales System to take customer orders accurately and efficiently.Maintain a clean, organized, and welcoming store environment, ensuring a great customer experience.Verify orders are accurate and...


  • Tempe, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Tempe, Arizona, US Salary Range: 18.00 - 19.00 | Per Hour Job Code: 357937 End Date: 2025-02-22 Days Left: 29 days, 2 hours left Apply Detailed Job Description: Client: Banking and Financial Role Title : Operations - Customer Service Representative 1 Location:...