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Product Owner

4 months ago

Northbrook, United States UL Full time

The Product Owner, will define opportunities and prioritize features and functionality on the product roadmap, ensuring a seamless customer experience at every touchpoint. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out experiences that delight our customers and deliver on the companys vision and strategy.

We are looking for someone versed and comfortable in agile product management frameworks, who is excited to identify and solve hard problems both for customers and the business, views solutions through the lens of viability, feasibility, value, and usability, and is not afraid to sign up for results and hold themselves accountable to the products success.

Partner with business stakeholders to define the product vision, strategy and roadmap

Analyzes and develops differentiation against key competitors by understanding market landscape, emerging technology, and customer needs and trends

Synthesize customer feedback, research and market analysis opportunities into actionable features and experiments that will enhance user satisfaction

Translate business, user and product needs into requirements (user stories and tasks) and a prioritized roadmap and product backlog based on business goals and resource requirements

Deliver marketing requirement documents (MRD) and product requirement documents (PRD) with prioritized features and corresponding justification

Collaborate with cross-functional teams (UX, web publishing, development, etc.) to design, build, launch, assess, and iterate against product features

Act as the customer advocate articulating the users and/or buyers needs

Work closely with development, sales, marketing, and customer care to ensure business case and customer satisfaction goals are met

Lead and obtain strategic buy-in from internal and external stakeholders

User acceptance testing/product QA for ongoing deployments and product launch

Establish KPIs to track product success, progress, and usage

Partner with analytics team to measure KPIs and monitor product performance in terms of digital product adoption and progress against goals

Run A/B tests, analyze data, recognize trends, and identify key levers for optimization

Ensure digital products comply with industry standards and company quality guidelines

Bachelors degree (MBA preferred)

Technical background/aptitude and willingness to learn, with experience in Drupal/WordPress preferred

Demonstrated success in defining and launching products that meet and exceed business objectives

Excellent written and verbal communication skills

Experience working in cross-functional, matrixed teams collaboration with relevant stakeholders across marketing, sales, customer care, legal/privacy, etc. and team players such as UX design, web publishing and IT development teams is required

Proven ability to influence cross-functional teams without formal authority

Strong project management skills with the ability to meet tight deadlines and prioritize workloads to support continuous, meaningful delivery

Knowledgeable in ecommerce and digital payments

Certified Agile or Scrum product management is preferred

What youll experience working at UL:

Mission: For UL, corporate and social responsibility isnt new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.

People: Ask any UL employee what they love most about working here, and youll almost always hear, the people. Going beyond what is possible is the standard at UL. Were able to deliver the best because we employ the best.

Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. Were inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.

Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.

Curious? To learn more about us and the work we do, visit UL.com.

#LI-SG2

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.? Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.