Customer Service Representative
3 weeks ago
Customer Service Representative - multiple sites Amentum, a large government contract company, is seeking a full-time Military Entry Processing Stations (MEPS) Customer Service Representative. Work locations may include: Buffalo, NY; El Paso, TX; Fort Dix, NJ; Kansas City, MO; Sacramento, CA; Salt Lake City, UT; Boise, ID; Dallas, TX; Columbia, SC; Jackson, MS; Omaha, NE; Pittsburgh, PA; San Diego, CA. The Customer Service Agent is responsible for direct control over all aspects of the MEPS Support Services Contract at the local level. Coordinates with key MEPS recruiting staff, hotel, transportation, to ensure each authorized service applicant arriving at the hotel receives all services as specified in the contract proposal by performing the following duties. Shift work will include a variety of schedules Sunday PM through Friday PM. Key Responsibilities: Performs applicant check-in/orientation and checkout. Performs room, kitchen, meal and facility inspections. Communicates with military representatives and hotel staff. Communicates with Regional Manager. Completes paperwork by entering information manually and electronically. Reconciles monthly charges and billing. Inventories company assets. Maintains the ability to work regularly scheduled hours as communicated and maintains regular attendance to ensure contract compliance. Other duties may be assigned. Qualifications: Education/Experience: High school diploma or GED At least three years of customer service experience Military or Department of Defense experience preferred Ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of customers or employees of organization Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to solve practical problems and deal with a variety of concrete variables in situations. Ability to interpret instructions furnished in written, oral, or schedule form Practical working knowledge of Microsoft Excel data entry, Microsoft Outlook Web Mail, PDF receipt and distribution (via email) and basic internet navigation Laptop computer, phone, tablet, and other standard office equipment Must be able to obtain and maintain any facilities credentials/authorization. Note: US citizenship is required for facilities credentials/authorization. Work Environment and Physical Demands: Work Environment: Climate controlled, indoor environment with occasional exposure to outdoor weather conditions during security rounds. The noise level in the work environment is usually moderate. Physical Demands: The Part Time Military Customer Service Agent is regularly required to use hands, talk and/or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand; stoop, kneel, crouch, or crawl and taste or smell. OTHER RESPONSIBILITIES: Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to the job. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. #J-18808-Ljbffr
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Customer Service Representative>
2 months ago
West Columbia, United States DSV Full timeDSV - JobID: 63866-en_US [Customer Service Representative] As a Customer Service Representative at DSV, you'll: Assist customers with inquiries and issues; Process orders and track shipments; Provide pricing and delivery information; Resolve complaints and escalate as needed; Maintain accurate records and documentation; Collaborate with internal teams for...
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Customer Service Representative
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West Columbia, South Carolina, United States Domino's Pizza LLC Full timeRestaurant Team MemberAt Domino's Pizza LLC, we're seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.About the Role:Provide exceptional customer service and ensure a positive experience for all customersOperate our technology and Point of Sales System to take customer orders efficientlyMaintain a...
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Customer Service Representative
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West Columbia, United States U-Haul Full timeLocation: 1500 Charleston Hwy, West Columbia, South Carolina 29169 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
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West Columbia, South Carolina, United States Shimadzu Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Shimadzu Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesProvide timely...
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Customer Service Representative
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West Columbia, South Carolina, United States Kimbrell's Furniture Full timeAbout the RoleKimbrell's Furniture is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesCustomer Interaction: You will...
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Customer Service Representative
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West Columbia, United States Vector Security Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO04771 Showing 1 location **Job Details** **Description** The Customer Service Representative is someone who is customer focused and who exhibits impeccable professionalism with both internal and external customer interactions. **Main...
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West Columbia, United States Mosquito Joe of Charleston and Columbia Full timeBenefits/Perks: Money and opportunity to make more. Health insurance and supplemental insurance offered. PTO Work comfortably and casually. Sweatshirts and polo shirts are all provided to you. And we provide all the equipment you’ll need too! Paid training – learn a valuable trade, advancing your skills, and get paid while doing so. An incredible...
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West Columbia, South Carolina, United States Carolinas Credit Union League Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Carolinas Credit Union League. As a key member of our staff, you will be responsible for providing exceptional service to our members, handling a variety of transactions, and ensuring the smooth operation of our credit union.Key...
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Customer Service Representative
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West Columbia, United States DSV AS Full timeFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If...
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Customer Service Representative II
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