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HR Services Representative
4 months ago
Job Summary: The HR Services Representative will be the first responder to all HR Services related questions. The HRSR will provide exceptional customer service by consulting, advising and assisting employees'/team members who call, email or drop-in with questions. As time allows, HRSR will take on projects with Payroll, HRIS, Benefits and Compensation allowing them to learn many aspects of the HR field and identify cross-functional process improvement opportunities. Primary Duties: Monitor HR Services mailboxes. Respond to and redirect issues as appropriate. Monitor HR Services phone line. Respond to and redirect issues as appropriate. Monitor HR Services door meeting with employees/team members as needed. Monitor HR Team member inbox/voicemail. Respond to and redirect issues as appropriate. Prepare new hire packages. Review and prepare responses to MN Unemployment Insurance. Support HR Services team with administrative and project tasks as needed and available. Monitor and maintain office supplies, reordering as needed to ensure HR Service needs are met. Regularly handles difficult conversations tactfully and obtains confidential information Actively seeks to improve process efficiencies in all aspects of HR Services.
