Donor Services Specialist

2 weeks ago

Fresno, United States Central California Blood Center Full time

Since 1954 the Central California Blood Center (CCBC) has been the leading source of blood products for the Central Valley. Serving a population of over 1.5 million people, CCBC works with thousands of generous blood donors and local organizations to collect blood throughout the Central Valley and provide those vital blood products to our network of 30 hospitals and healthcare organizations throughout Fresno, Madera, Tulare, Kings and Mariposa Counties. To accomplish our mission, we're looking for mission-driven, passionate, caring and committed team members.FLSA Status: Full-time, non-exempt (hourly)Hours per week: Must have the availability to be scheduled up to 40 hours per week (Monday - Sunday), work flexible shiftsSchedule: Be available to work a flexible work schedule, including Saturday and/or Sunday, and holidaysPay Range: $17 - $19.50/hour (DOE)Reports to: Fixed Site or Mobile SupervisorLocation: Fixed donor sites or mobile drives Note: CCBC has a mandatory vaccination policy and will only consider applicants that are fully vaccinated for COVID-19. All candidates being considered for an open position will be required to show proof of vaccination status. Job Summary Under direct supervision, the Donor Services Specialist is responsible for performing all duties related to the efficient, safe, and compliant collection of blood and blood products. Works collaboratively as a member of the Donor Services team across the organization to provide a positive experience to donors in alignment with CCBC's values. Performs a range of blood collection activities including whole blood, platelet, and plasma collections.CCBC believes in supporting our staff's ongoing professional development and provides on-the-job (paid) training to all new employees, as well as opportunities for advancement through training on platelet and plasma donations. Our Career Ladder program also provides a well-defined pathway for professional advancement. Essential Job Duties Clinical:Perform donor health history screening with minimal errors.Must be able to maintain donor confidentiality.Develop and sustain proper blood draw technique with minimal discomfort to donors.Verify a donor's identity to ensure proper labeling of the blood.Enter donor information into database(s), ensuring data accuracy and compliance with all Standard Operating Procedures.Assemble and maintain medical instruments.Maintain an organized and clean work area based on health and safety regulations.Remain current on all Standard Operating Procedures related to industry regulations.Responsible for driving a company vehicle or personal vehicle to field or mobiles drives, as well as reassignment from one CCBC location to another to meet operational needs.Donor relations:Educate and converse with donors to help them feel comfortable and confident about the blood donation process.Work in a fluid, dynamic professional environment, collaborating and promoting a positive attitude and teamwork.Express thanks/gratitude for blood donors time and donation.Address concerns donors may have about adverse reactions.Additional duties:Attendance and punctuality are essential, in accordance with CCBC policy.Participate in ongoing professional development and training.This list of job duties and requirements is not all-inclusive. Management, at its discretion, may assign additional duties.RequirementsRequired Certifications/Licensure Successful completion of Medical Assistant program, or Certified Nursing Assistant, or licensed Phlebotomist.CPR certification. Qualifications Required:Must be fully vaccinated for COVID-19.Familiar with medical terminology.Must be at least 21 years of age.Valid driver's license.Must have a driving history with no major violations in the last five years.Preferred:One year of phlebotomy experience.Previous experience in a customer service/hospitality role (i.e., retail, restaurant, etc.).Experience with patient management/blood management software.Bilingual, including ability to communicate medical/clinical concepts. Skills and Abilities Able to read and comprehend written procedures and instructions.Socially/Culturally/Ethnically perceptive and responsive.Possess excellent customer service and interpersonal skills.Time management skills and ability to multi-task and prioritize work.Punctual and self-disciplined.Attention to detail.Strong written and verbal communication skills.Proficiency in Microsoft Office (Word, Excel, Outlook/email). The Central California Blood Center is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, hair style, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Consistent with the Americans with Disabilities Act (ADA) and state of California Civil Rights Law, it is the policy of Central California Blood Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Human Resources Department at myhr@donateblood.org.

  • Nurse Specialist

    1 month ago

    Fresno, California, United States Biolife Plasma Services Full time

    About the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will also be responsible for notifying donors of unsuitable test...

  • Customer Service Representative

    3 weeks ago

    Fresno, California, United States Biolife Plasma Services Full time

    **Job Description**At BioLife Plasma Services, we are committed to providing exceptional customer service and ensuring the highest quality plasma collection process. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.**Key Responsibilities:**• Greet and engage with donors, providing a welcoming and...

  • Registered Nurse

    2 months ago

    Fresno, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Registered Nurse

    3 weeks ago

    Fresno, United States Biolife Plasma Services Full time

    Job DescriptionBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my...

  • Registered Nurse

    1 month ago

    Fresno, United States Biolife Plasma Services Full time

    Job DescriptionBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my...

  • Senior Development Specialist

    4 weeks ago

    Fresno, California, United States Houston Methodist Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Development Specialist to join our team at Houston Methodist. This role will be responsible for providing support to a variety of projects and initiatives within the Foundations Special Events unit.Key ResponsibilitiesDevelop and maintain relationships with high-level donors, prospective...

  • Senior Development Specialist

    2 months ago

    Fresno, United States Houston Methodist Full time

    Senior Development Specialist - Foundation Special Events REFER A FRIEND Current Employees Apply BACK Location: Telecommute Job Ref: 61415 Talent Area: Professional Job Shift: 1st - Day Job Type: Full-Time Posted Date: Sept. 10, 2024 At Houston Methodist, the Senior Development Specialist is responsible for providing support of a variety of...

  • Center Receptionist

    4 weeks ago

    Fresno, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Customer Service Specialist

    6 months ago

    Fresno, United States TireHub LLC Full time

    The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages inc Customer Service, Customer Service Specialist, Specialist, Retail, Automotive, Service

  • Transportation Specialist

    3 weeks ago

    Fresno, California, United States Elevate Community Services Inc Full time

    Job Summary:As a Transportation Specialist at Elevate Community Services Inc, you will provide safe and reliable transportation for participants to and from appointments, as well as deliver and pick up supplies and medications as designated. This role requires a strong commitment to customer service, with the ability to interact compassionately with...

  • Customer Services Specialist

    7 months ago

    Fresno, United States Pacific Clinics Full time

    Working within the vision, mission and philosophy of the agency, the Customer Service Specialist is responsible for processing and completing internal and external referrals, acts as primary liaison between external agencies and internal agency depar Customer Service, Behavioral Health, Specialist, Program Manager, High School, Social Services, Healthcare,...

  • Transportation Specialist

    4 weeks ago

    Fresno, California, United States Elevate Community Services Inc Full time

    Job SummaryAs a Transportation Specialist with Elevate Community Services, you will provide safe and reliable transportation for participants to and from appointments, as well as deliver and pick up supplies and medications as designated. This role requires a strong commitment to customer service and the ability to work independently in a fast-paced...

  • Retirement Specialist

    4 weeks ago

    Fresno, United States AppleOne Employment Services Full time

    401k Specialist/Retirement Account Manager ABOUT THE JOB: We are seeking experienced candidates to apply for a role as 401k Specialist/Account Manager for a local Fresno Wealth management company. Responsibilities include consulting with clients to achieve their desired retirement plan goals, compliance testing, calculating contribution allocations,...

  • Retirement Specialist

    4 weeks ago

    fresno, United States AppleOne Employment Services Full time

    401k Specialist/Retirement Account Manager ABOUT THE JOB: We are seeking experienced candidates to apply for a role as 401k Specialist/Account Manager for a local Fresno Wealth management company. Responsibilities include consulting with clients to achieve their desired retirement plan goals, compliance testing, calculating contribution allocations,...

  • Retirement Specialist

    1 week ago

    Fresno, United States AppleOne Employment Services Full time

    401k Specialist/Retirement Account Manager ABOUT THE JOB: We are seeking experienced candidates to apply for a role as 401k Specialist/Account Manager for a local Fresno Wealth management company. Responsibilities include consulting with clients to achieve their desired retirement plan goals, compliance testing, calculating contribution allocations,...

  • Client Services Specialist

    4 weeks ago

    Fresno, California, United States Turning Point of Central California Full time

    At Turning Point of Central California, Inc., we are seeking a dedicated Client Services Specialist to join our team in Victory Village, a residential program for homeless adults. As a Client Services Specialist, you will play a vital role in providing supervision and monitoring of facility operations, ensuring the well-being and safety of our clients.Key...

  • Senior Surveillance Specialist

    3 weeks ago

    Fresno, California, United States Ethos Risk Services Full time

    Job Title: Senior Surveillance SpecialistJob Description:Ethos Risk Services is a leading provider of private field surveillance services, seeking experienced professionals to conduct covert investigations and gather evidence in the field.As a Senior Surveillance Specialist, you will work autonomously from your vehicle, capturing video evidence of...

  • Supportive Living Service Specialist

    3 weeks ago

    Fresno, California, United States Redwood Family Care Network Full time

    Job Title: Supportive Living Service SpecialistWe are seeking a Supportive Living Service Specialist to join our team at Redwood Family Care Network. As a Supportive Living Service Specialist, you will provide personal support services to individuals with developmental disabilities and mental illness or chronic illness. Your responsibilities will include...

  • CA Medical Professional

    2 months ago

    Fresno, United States Octapharma Plasma Full time

    Description Determined to Increase your work/life balance and home time, your ability to learn and advance, and your impact on other’s lives? We leave work at work. [So should you!] As a critical part of every Octapharma Plasma donor center, talented nurses like you work hard to enhance the lives of others with your empathy, skill, and commitment....

  • Facility Services Support Specialist

    1 month ago

    Fresno, California, United States Integrated Oncology Network, LLC Full time

    Job Title: Facility Services Support SpecialistAt Integrated Oncology Network, LLC, we are committed to delivering exceptional patient care and creating a seamless experience for our physicians and staff. We are seeking a highly organized and detail-oriented Facility Services Support Specialist to join our team.Job Summary:The Facility Services Support...