Associate Clinical Operations Manager

2 weeks ago

Baltimore, United States PAREXEL Full time

Parexel Early Phase Clinical Unit supports the development of innovative new medicines which are vital for public health, improving outcomes, and saving lives. The early phase and "first in human" trials are the first step in testing these novel treatments in humans.

At Parexel Baltimore, MD unit the Associate Manager, Enrollment is a business-critical role ensuring that enrollment for all clinical research studies conducted is completed on-time and in compliance with sponsor protocols, Good Clinical Practice (GCP), EPCU Standard Operating Procedures (SOPs), and any other applicable regulations.

Please note: this role is 100% onsite at our Baltimore, MD unit (no remote work)

What you'll do after training is completed (including but not limited):

  • Manage and develop the enrollment team to ensure the delivery of high quality and timely services to internal and external clients.
  • Continuously monitor recruitment progress, screening ratios, and enrollment rates to ensure on-time and profitable enrollment of all clinical research studies.
  • Attend and present material at client meetings or scientific meetings to support the acquisition of new business, as needed, with a particular focus on enrollment.
  • Review feasibility of proposed studies and provide advice on improving suitability of inclusion and exclusion criteria for recruitment, efficiency, ease of conduct, and costs.
  • Supervise marketing function of the department to meet the goals of the unit in terms of volunteer recruitment and new business development needs.
  • Use staff resources flexibly and innovatively, deploying them across teams and departments where required.
  • Ensure that all established timelines relating to areas of responsibility are met.
  • Provide support, mentorship, and training to Enrollment Specialist team.
  • Assist with the creation, review, revision, and/or retirement of Standard Operating Procedures, as assigned. Also participate in implementation and training once finalized.
  • Participate in development and execution of study recruitment plans/strategies, to include marketing, community outreach, etc. for awarded projects, populations of interest, and ethnic initiatives.

Your Profile:

  • At least 3-5 years related experience in clinical research or patient enrollment is highly preferred
  • Prior managerial experience is required
  • Ability to work a flexible schedule according to business needs
  • Computer skills; ability to use MS Word, Excel, Power Point and Outlook
  • Well-developed communication, managerial and other soft skills.

Parexel is dedicated to supporting, developing and retaining a diverse workforce, inclusive of veteran and military spouse talent. The skills and values you have developed are transferrable to meaningful careers at Parexel.

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