Associate Director Practice Operations- Ophthalmology
2 weeks ago
Responsible for the coordination, leadership and administration of assigned administrative /medical practices. Manages clinical, business office and other administrative functions of an ambulatory site, which may consist of a large single service, multiple practices or multiple services; and other duties as assigned.
ESSENTIAL FUNCTIONS
* Responsible for supporting, implementing of new practices.
* Provides coordination of onboarding for new faculty and staff within the clinical practice locations.
* Oversees and directs the implementation of departmental objectives, polices, and process to create standardization.
* Coordinates and integrates services within the department with other departments, and with the System's primary functions. Participates in the selection of outside services, if needed.
* Continuously assesses and improves the department's performance. Maintains appropriate control/assessment programs (if applicable).
* Implements trainings and actively utilizes improvement strategies and tools to positively impact all aspects of operations.
* In cooperation with departmental leadership, manages all on-site activities in such a way that promotes the satisfaction and welfare of the patients visiting the site.
* Facilitates the purchasing of supplies, pharmaceuticals and office goods by working collaboratively with vendors. Assists in the selection of outside services; resolves issues related to services provided by outside vendors.
* Works in partnership with Practice Operations Director and Divisions leadership to solve problems, resolves conflicts, enhances operations, and quality and safety.
* Communicates operational issues to level of organization required to obtain timely and effective resolution.
EDUCATION/EXPERIENCE
* Master's degree from a four-year college or university or related field; or equivalent experience
* 5-10 years of experience in a healthcare setting
* At least 5 years of previous management experience
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