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Legal Intake Representative
2 weeks ago
Immediately hiring
Legal Intake Representatives in our Nashville location
At Legal Intake Professionals, we are committed to equality and inclusion in the workplace and seek to hire qualified and motivated individuals who represent the diversity of our clients. We are seeking Legal Intake Representatives to join our growing team Your mission would be to establish the firm's relationship with potential clients by handling incoming calls as outlined in training. Our Representatives are the initial point of contact for clients seeking assistance with personal injury matters, and therefore, empathy, compassion, accuracy, and communication skills are vital.
Customer service experience is a plus, but not required.
This is an
in office p osition.
Your job will be receive incoming client calls, follow detailed scripts, fill out intake forms while talking to clients, and receive calls electronically and by live transfer. You will need to set the tone and pace of your calls while maintaining a professional attitude and showing empathy and patience with potential clients.
To be successful in this role, you must have:
Good verbal and written communication skills, specifically: spelling, grammar, and diction
A professional phone voice that shows customer care and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
Accurate and fast typing skills
PC/Computer skills in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
Our benefits for Full Time Employees include:
Employee Stock Ownership
Full Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance policy
Legal Assistance
Compensation:
$20 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Shifts Offered:
Full Time - 40 hours
1st and 2nd shift available
You must be available to work a Saturday OR Sunday each week
You must be very punctual with great attendance.
Training will last approximately three weeks. Once you have successfully completed training, you will move to your new set schedule.
Don't miss out on this opportunity - Apply Today
Job Posted by ApplicantPro
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