Legal Intake Specialist

1 week ago

Nashville, United States Legal Intake Professionals Full time
Job DescriptionJob Description

Immediately hiring Legal Intake Specialists in our Nashville location

At Legal Intake Professionals, our specialists act as a liaison between our clients and their customers. We primarily service personal injury law firms. Successful candidates will be able to resolve customer issues and handle complaints and inquiries, while maintaining a professional and compassionate demeanor. We strive for the highest levels of customer satisfaction by basing our decisions and performance on what our clients need.

Customer service experience is a plus, but not required.

This is an in office position.


Your job will be receive incoming client calls, follow detailed scripts, fill out intake forms while talking to clients, and receive calls electronically and by live transfer. You will need to set the tone and pace of your calls while maintaining a professional attitude and showing empathy and patience with potential clients.

To be successful in this role, you must have:

  • Good verbal and written communication skills, specifically: spelling, grammar, and diction
  • A professional phone voice that shows customer care and concern
  • Active-listening skills to ensure client information is gathered correctly and fully
  • The ability to ask appropriate questions
  • The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
  • Accurate and fast typing skills
  • PC/Computer skills in a Microsoft Windows environment
  • A flexible schedule, including nights, weekends, and holidays
  • A High School Diploma or GED, and must be 18 years of age
  • The ability to speak Spanish

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $20 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.


Shifts Offered:

  • Full Time - 40 hours
  • Split Shifts
    • Morning shift scheduled between 7am-12pm
    • Afternoon shift scheduled between 3pm-10pm
  • You must be available to work a Saturday OR Sunday each week
  • You must be very punctual with great attendance.


Training will last approximately three weeks. Once you have successfully completed training, you will move to your new set schedule.


Don't miss out on this opportunity - Apply Today



Job Posted by ApplicantPro

  • Legal Intake Specialist

    3 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Calling All Legal Rockstars: Own Your Future with Legal Intake Professionals! Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're Nashville's premier crew, providing top-notch...

  • Legal Intake Specialist

    3 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionCalling All Legal Rockstars: Own Your Future with Legal Intake Professionals!Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're...

  • Legal Intake Specialist

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionCalling All Legal Rockstars: Own Your Future with Legal Intake Professionals!Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're...

  • Legal Intake Specialist

    3 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Calling All Legal Rockstars: Own Your Future with Legal Intake Professionals!Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're Nashville's premier crew, providing top-notch...

  • Legal Intake Specialist

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Calling All Legal Rockstars: Own Your Future with Legal Intake Professionals!Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're Nashville's premier crew, providing top-notch...

  • Full Time Legal Intake Specialist

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Calling All Legal Rockstars: Own Your Future with Legal Intake Professionals! Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're Nashville's premier crew, providing top-notch...

  • Full Time Legal Intake Specialist

    3 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Calling All Legal Rockstars: Own Your Future with Legal Intake Professionals! Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're Nashville's premier crew, providing top-notch...

  • Full Time Legal Intake Specialist

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Calling All Legal Rockstars: Own Your Future with Legal Intake Professionals! Ready to ditch the boring and dive into the dynamic world of law? Legal Intake Professionals (LIP) is searching for passionate, sharp minds to join our elite team of triage law specialists. This ain't your average legal gig - we're Nashville's premier crew, providing top-notch...

  • Full Time Legal Intake Specialist Nashville

    21 hours ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Legal Intake Specialists in our Nashville location! At Legal Intake Professionals, our specialists act as a liaison between our clients and their customers. We primarily service personal injury law firms. Successful candidates will be able to resolve customer issues and handle complaints and inquiries, while maintaining a professional and...

  • Legal Intake Representative

    7 days ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Legal Intake Representatives in our Nashville location! At Legal Intake Professionals, we are committed to equality and inclusion in the workplace and seek to hire qualified and motivated individuals who represent the diversity of our clients. We are seeking Legal Intake Representatives to join our growing team! Your mission would be to...

  • Legal Intake Representative

    1 week ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionImmediately hiring Legal Intake Representatives in our Nashville location!At Legal Intake Professionals, we are committed to equality and inclusion in the workplace and seek to hire qualified and motivated individuals who represent the diversity of our clients. We are seeking Legal Intake Representatives to join our growing...

  • Legal Intake Customer Support

    1 month ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionImmediately hiring Part Time Legal Intake Customer Support in our Nashville location!At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and...

  • Legal Intake Customer Support

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionImmediately hiring Part Time Legal Intake Customer Support in our Nashville location!At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and...

  • Legal Intake Customer Support

    1 month ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Part Time Legal Intake Customer Support in our Nashville location!At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care,...

  • Legal Intake Customer Support

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Part Time Legal Intake Customer Support in our Nashville location!At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care,...

  • Full Time Legal Intake Representative Nashville

    6 days ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Legal Intake Representatives in our Nashville location! At Legal Intake Professionals, we are committed to equality and inclusion in the workplace and seek to hire qualified and motivated individuals who represent the diversity of our clients. We are seeking Legal Intake Representatives to join our growing team! Your mission would be to...

  • Full Time Legal Intake Representative Nashville

    7 days ago

    Nashville, United States Legal Intake Professionals Full time

    Immediately hiring Legal Intake Representatives in our Nashville location! At Legal Intake Professionals, we are committed to equality and inclusion in the workplace and seek to hire qualified and motivated individuals who represent the diversity of our clients. We are seeking Legal Intake Representatives to join our growing team! Your mission would be to...

  • Legal Intake Specialist

    3 weeks ago

    Nashville, United States Burdine Law Firm PLLC Full time

    DescriptionOverview: The Intake Specialist handles the Firm's initial contact with potential new clients. The primary functions are to (1) qualify and screen leads for type of law and conflict of interest, (2) schedule and collect payment for initial consultations, (3) initiate the pre-engagement glide path, and (4) ensure all leads are properly directed...

  • Customer Service Specialist

    4 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionImmediately Hiring Full Time Customer Service Specialists!Legal Intake Professionals®, or LIP®, isn't just another answering service for lawyers. We provide legal intake services for law firms. That's it, that's all we do. And we're good at it too. We have developed a reputation for quality client intake...

  • Customer Service Specialist

    2 weeks ago

    Nashville, United States Legal Intake Professionals Full time

    Job DescriptionJob DescriptionImmediately Hiring Full Time Customer Service Specialists!Legal Intake Professionals®, or LIP®, isn't just another answering service for lawyers. We provide legal intake services for law firms. That's it, that's all we do. And we're good at it too. We have developed a reputation for quality client intake...