Lead Engineer
2 weeks ago
QuEST Global
Lead Engineer - Product Support
Jamestown ,
North Dakota
Apply Now
Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
Job Overview:
The Product Support Engineer is responsible for providing technical support, guidance, and leadership to the customer support team. This individual will work closely with customers, product management, and engineering teams to troubleshoot and resolve complex technical issues, as well as identify and prioritize product improvements.
Key Responsibilities:
• Provide technical support and guidance to the customer support team and internal teams as needed • Lead technical resolution of complex customer issues and provide support to junior support engineers • Collaborate with product management and engineering teams to identify and prioritize product improvements based on customer feedback and performance data • Provide technical training and guidance to the customer support team and internal teams as needed • Develop and maintain technical documentation and knowledge base for the company's products • Stay current on new product releases and updates, as well as industry trends and technologies • Represent the company in technical presentations and discussions with customers and industry experts • Mentor and develop junior support engineers and provide performance feedback • Identify and implement process improvements to improve customer satisfaction and support efficiency
Qualifications:
• Bachelor's degree in Mechanical Engineering, Quality Engineering, or a related field • 6-9 years of experience in product support or a related field • Strong problem-solving and analytical skills • Proficient with using Microsoft Office products • 6-9 years of Measurement and Visual Inspection experience • 6-9 years of experience with the collection and analyzing of non-conformance data to create Trend charts and reports • Excellent verbal and written communication skills • Ability to multitask and prioritize effectively in a fast-paced environment • Familiarity with mechanical and technical concepts • Ability to work well in a team environment • Ability to read and interpret technical drawings and schematics • Strong leadership and mentorship skills • Experience in creation of standard work instructions • Experience in process improvement and project management.
Quest Global is An Equal Opportunity/Affirmative Action Employer. EOE/AA
Auto req ID:
58312BR
Job Type:
Assignment Country:
United States
Total Years of Exp:
6 - 9
Assignment State:
NORTH DAKOTA
Assignment Location:
Jamestown
Experience Level:
Additional Information:
Perform inspection & acceptance of machined parts for various aftermarket customers, OEM.
Must have Intermediate knowledge of PLM system, SAP & Microsoft Office tools.
DISCLAIMER : Due to the nature of work, candidates must be US Citizen
#J-18808-Ljbffr
-
Civil Engineer
1 month ago
Jamestown, United States Luxus Full timeJob DescriptionJob DescriptionCIVIL ENGINEER(Jamestown or Rochester Office) – Jamestown PreferredDUTIES AND RESPONSIBILITIESComplete civil design calculations, modeling, and analysisDevelop design drawings and contract specificationsPrepare construction cost estimates and design narratives/engineering reports.Work with design team to complete...
-
Manager, Engineering
5 days ago
Jamestown, United States J.D. Irving Full timeEngineering Manager Responsible for overseeing the Engineering Department. Accountable for all capital equipment installations, building modifications and upgrades, overall day-to-day engineering operations, and long-term asset planning. •Manage Engineering Department (team of engineers and interns). Ensure budget, quality and schedule targets of all...
-
Manager, Engineering
5 days ago
Jamestown, United States Cavendish Farms Full timeResponsible for overseeing the Engineering Department. Accountable for all capital equipment installations, building modifications and upgrades, overall day-to-day engineering operations, and long-term asset planning. • Manage Engineering Department (team of engineers and interns). Ensure budget, quality and schedule targets of all capital projects are...
-
Maintenance Electrical Lead
7 days ago
Jamestown, United States JD Irving Full timeMAINTENANCE E-TECH, LEAD Responsibilities: * Effectively assist and lead the electrical department to ensure that all policies and procedures are developed, implemented and followed according to company policies, customer specifications, regulatory requirements and Food Safety & Quality requirements. Assist with the planning, organizing and controlling of...
-
Senior Structural Engineer
5 days ago
Jamestown, United States Interstate Engineering Full timeShare this job as a link in your status update to LinkedIn. Job Description & Requirements Interstate Engineering is seeking a Mid-Level/Senior Structural Engineer to join our team! As a Structural Engineer, you will play a key role in the structural element design of bridges, buildings, and other large structures; lead a multi-disciplinary team using your...
-
Aircraft Systems Avionics Engineer
6 days ago
Jamestown, United States Modern Technology Solutions Inc Full timeOwn Your Future. Modern Technology Solutions, Inc. (MTSI) is seeking an Aircraft Systems Avionics Engineer (Computer Systems and Software Airworhiness) in Dayton, OH. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: Our first...
-
Manufacturing Engineer I
6 days ago
Jamestown, United States Raytheon Technologies Full timeDate Posted:2023-02-20Country:United States of AmericaLocation:HND01: Interiors (Cargo) - Jamestown 2604 Highway 20 North, Jamestown, ND, 58401 USAPosition Role Type:OnsitePosition Overview:The Manufacturing Engineer will design and develop manufacturing processes for products and analyze operations information to makes changes to procedures as needed to...
-
Manufacturing Engineer I
7 days ago
Jamestown, United States Raytheon Technologies Full timeDate Posted: 2023-02-20 Country: United States of America Location: HND01: Interiors (Cargo) - Jamestown 2604 Highway 20 North, Jamestown, ND, 58401 USA Position Role Type: Onsite Position Overview: The Manufacturing Engineer will design and develop manufacturing processes for products and analyze operations information to makes changes to procedures as...
-
Production Manager
2 weeks ago
Jamestown, United States Teknor Apex Full timeWhen Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that's carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations in...
-
Production Manager
7 days ago
Jamestown, United States Teknor Apex Full timeWhen Alfred Fain founded a small Rhode Island tire store in 1924, at the time no one could have predicted how Teknor Apex would become an international custom compounder sought out by companies around the world. After a nearly hundred-year journey that's carried us through acquisitions and expansion, we now have nine U.S. locations, as well as operations in...
-
Quality Technician
6 days ago
Jamestown, United States Quest Global Full timeQuest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.We are looking...
-
Experienced Steel Foreman
1 month ago
Jamestown, United States Gleason Construction Full timeJob DescriptionJob DescriptionLOCATION: DEVILS LAKE, NDCompany DescriptionGleason Construction, Inc. is a family owned and operated self-performing general contracting company based in Devils Lake, North Dakota. We specialize in commercial construction projects of all sizes within multiple sectors throughout North Dakota. Our focus is on quality...
-
Hydraulic Service Technician
5 days ago
Jamestown, United States Dan Poland Machine Inc. Full timeJob DescriptionJob DescriptionHydraulic Service TechnicianAre you fascinated by the world of hydraulics? Do you love working with your hands and finding innovative solutions to complex problems? If so, then we have the perfect opportunity for you!At Dan Poland Machine Inc., we are seeking an experienced and dedicated Hydraulic Service Technician to join our...
-
Outside Sales Representative
2 days ago
Jamestown, United States Remedy Intelligent Staffing Full timeJob DescriptionJob DescriptionRemedy is delighted to partner with an industry leader for nearly 70 years! They are looking to add an Outside Sales Representative to their dynamic team. This Outside Sales Rep will be responsible for driving business development by cultivating and maintaining meaningful partnerships with new and existing customers within the...
-
Outside Sales Representative
3 weeks ago
Jamestown, United States Remedy Intelligent Staffing Full timeJob DescriptionJob DescriptionRemedy is delighted to partner with an industry leader for nearly 70 years! They are looking to add an Outside Sales Representative to their dynamic team. This Outside Sales Rep will be responsible for driving business development by cultivating and maintaining meaningful partnerships with new and existing customers within the...
-
Site Safety
2 days ago
Jamestown, United States American Bridge Company Full timeJob DescriptionJob DescriptionAmerican Bridge CompanyJob Description Site Safety & Health Officer (SSHO)Job Title: Site Safety & Health Officer (SSHO)Department: Health, Safety, and EnvironmentReports To: Regional Safety ManagerLocation: Jamestown, KY FLSA Status: N/ASummary The Site Safety & Health Officer (SSHO) will be responsible for the creation and...
-
Technical Director
2 months ago
Jamestown, United States HireSparks AV Recruiting Full timeHIRING IMMEDIATELY!!!Technical Director - AV EventsLocation: Jamestown, NCAre you an experienced Technical Director with a knack for bringing events to life? Join our client's team for a thrilling new opportunity! They're seeking a full-time Technical Director who excels in AVL (Audio, Video, and Lighting), particularly with a strong focus on video...
-
Technical Director
2 months ago
Jamestown, United States HireSparks AV Recruiting Full timeHIRING IMMEDIATELY!!!Technical Director - AV EventsLocation: Jamestown, NCAre you an experienced Technical Director with a knack for bringing events to life? Join our client's team for a thrilling new opportunity! They're seeking a full-time Technical Director who excels in AVL (Audio, Video, and Lighting), particularly with a strong focus on video...
-
Technical Director
2 months ago
Jamestown, United States HireSparks AV Recruiting Full timeHIRING IMMEDIATELY!!!Technical Director - AV EventsLocation: Jamestown, NCAre you an experienced Technical Director with a knack for bringing events to life? Join our client's team for a thrilling new opportunity! They're seeking a full-time Technical Director who excels in AVL (Audio, Video, and Lighting), particularly with a strong focus on video...
-
General Manager
5 days ago
Jamestown, United States Suntex Marina Investors, LLC Full timeJob DescriptionJob DescriptionThe General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost effective and creative manner and is responsible for improving the marina’s guest services level, performance, efficiency, and profitability. The General Manager works collaboratively with the Home Office and other...