Bilingual Branch Manager

1 month ago

Ogden, United States Granite Credit Union Full time
Unlock Your Career Potential: Join Us as a Branch Manager at Granite Credit Union

Are you ready to embark on a rewarding career journey that combines financial expertise with outstanding member service? Granite Credit Union is seeking dedicated individuals to apply for the position of Member Relations Consultant at our Main Branch located in Millcreek. This is a full-time 40 hours a week opportunity, offering competitive Medical, Time Off, and 401K benefits.

Why Choose Granite Credit Union?

At Granite Credit Union, we believe in more than just financial transactions; we believe in building lasting relationships and making a positive impact in the lives of our members. We are fueled by a passion for our community and committed to being involved in making a difference.

Position Overview: Unlock Your Potential

As a Branch Manager, you play a crucial role in the delivery of high-quality member service at the branch. This role involves coaching and mentoring staff to achieve goals, develop skills, and reinforce policies and procedures to safeguard Granite Credit Union and its members. Your responsibilities will include:
  • Exhibit outstanding member services skills by applying Granite Credit Union Core Values.
  • Responsible for achieving branch growth goals in loans, new accounts, insurance sales and overall service solutions.
  • Proven ability to lead a team in achieving goals and providing outstanding member service.
  • Mentor and coach employees to achieve goals and develop skills to contribute to their success and the success of the credit union.
  • Establish schedules, procedures, and branch policies to ensure outstanding member service and compliance with regulatory and credit union policy.
  • Ability to develop, train and engage employees.
  • Ability to perform teller, new account, and lending operations.
  • Ensure that all information and transactions regarding credit union members are kept confidential. Maintain the security of the work area and keep it organized and neat in appearance.
  • Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
  • Assist other employees in the branch by answering questions, solving problems, and helping with complex work-related matters.
  • Oversees individual accountability for the handling of cash and assists MSRs in resolving balancing problems.
  • Ensures all branch transactions are balanced at the close of the day.
  • Professionally express oneself through written and oral communication.
  • Conducts regular department meetings, at least monthly.
  • Participates in the selection and hiring of employees.
  • Responsible for conducting coaching sessions with each employee. Formulates and implements corrective action as needed. Recommends promotions for employees as appropriate.
  • Approves all paid leave, vacation leave, overtime, and time records for branch employees.
  • Attend meetings as required.
  • Basic computer operating skills such as email, Microsoft Office, etc.
  • Other duties as assigned.
Qualifications for Success: Your Skills and Experience

To thrive in this role, you should possess:
  • At least one year of supervisory experience preferred.
  • Bilingual English and Spanish ability required.
  • At least two years of bilingual Branch operations experience preferred.
  • At least one year of lending experience is preferred.

Education

High School Diploma or equivalent

READY TO JOIN OUR FINANCIAL TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this credit union job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you

Granite Federal Credit Union is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations to the application and/or interview process will be provided to individuals with disabilities. Minorities and women are encouraged to apply.

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