Trainer Supervisor

4 weeks ago

East Hartford, United States Global Channel Management Full time

About the job Trainer Supervisor

Trainer Supervisor needs 3-6 years supervisory experience.

Trainer Supervisor requires:

  • Bachelors degree or three to six years of supervisory experience.
  • Proven track record in designing and executing successful training programs and curriculum development.
  • Demonstrable ability to develop and implement training for on-going operations and new projects.
  • Experience with learning management systems and related training evaluation tools.
  • Ability to use MS Word, MS Excel, Power Point, and MS Outlook.
  • Strong verbal and written communications skills, strong interpersonal skills, and ability to work in a team environment. Ability to communicate effectively through clear, concise written documentation, verbal presentations and interviews.
  • Strong analytical and problem-solving skills.
  • Flexibility and adaptability in a fast paced, changing operational environment.
  • Ability to achieve results through knowledge, empathy and commitment.
  • Maintain government and industry knowledge to guide program.
Preferred:
  • Experience in public sector healthcare, Medicaid and/or CHIP.
Trainer Supervisor duties:
  • Prepare and present training reports to the operations team.
  • Be able to support and maintain the development/implementation Learning Management Tool
  • Ensure all communications and follow ups from the trainers with the client and external entities are up to date.
  • Ensure the trainers are meeting their daily, weekly, and monthly deliverables timely.
  • Ensure timely, consistent employee performance reviews.
  • Monitor and measure team performance on daily basis, in relation to contract requirements, corporate standards, accuracy, timeliness, program knowledge, flexibility and customer service.

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