Front Desk Supervisor
4 weeks ago
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Qualifications At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in a related field helpful. Previous supervisory responsibility preferred. Must have a valid driver's license for the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to work well in stressful high-pressure situations, including the ability to handle guest objections and disputes to satisfactory results. Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Responsibilities Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Set the standard for guest relations at the Front Desk. Obtain all necessary information when taking room reservations. Monitor all V.I.P. and special guest requests. Review Front Office log and Trace File daily. Fully comprehend and execute all relevant phases of the front desk computer system. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Be aware of all rates, packages, and promotions currently underway. Be familiar with all in-house groups. Be aware of all closed out and restricted dates. Follow and enforce all Aimbridge Hospitality hotel credit policies. Be able to perform all duties of Front Desk Agent. Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met. Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel. Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards. Have knowledge of and assist in all emergency procedures as required. Oversee and ensure that all guests are checked in/out in a friendly, efficient, and courteous manner. Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. Ensure that associates are at all times attentive, friendly, helpful, and courteous to all guests, managers, and all other associates. Ensure the maximization of room revenue through Rooms Merchandising. Answer all guest inquiries in a timely and professional manner. Be involved in departmental meeting planning and execution. Help maintain productivity levels at or above budgeted standards. Perform any other duty as required by management. Assist in training of new hires and current associates on a regular basis. Attend meetings as required by management. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay Ask your Recruiter for more details. Medical, Dental, and Vision Coverage. Short-Term and Long-Term Disability Income. Term Life and AD&D Insurance. Paid Time Off. Employee Assistance Program. 401k Retirement Plan. #J-18808-Ljbffr
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Front Desk Supervisor
4 weeks ago
Nashville, United States White Lodging Full timeWhite Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's w Front Desk, Supervisor, Hospitality, Department Manager, Leadership, Healthcare
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Front Desk Supervisor
3 weeks ago
Nashville, United States Placemakr Full timeA bit about us We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...
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Front Desk Supervisor
3 weeks ago
Nashville, United States Placemakr Full timeA bit about us We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...
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1 day ago
Nashville, Tennessee, United States Hyatt Place Nashville Opryland Full timeJob Summary:The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. This role is crucial in maximizing room revenue and occupancy.Responsibilities:Assist the Front Desk Manager and/or General...
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Front Desk Supervisor
3 weeks ago
Nashville, United States Hampton Elliston Place Full timeJob Summary: $21.00 per hour The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least...
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Front Desk Supervisor
7 days ago
Nashville, United States Hampton Elliston Place Full timeJob Summary$21.00 per hour The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. ResponsibilitiesQUALIFICATIONS:At least 2 to...
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Front Desk Supervisor
3 weeks ago
Nashville, United States Hyatt Place Nashville Opryland Full timeJob Summary: $21+ /HR The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3...
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Front Desk Supervisor
3 months ago
Nashville, United States Hyatt Place Nashville Opryland Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...
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Front Desk Supervisor
1 month ago
Nashville, United States Placemakr Full timeWe’re a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America’s most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with more...
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Front Desk Supervisor
2 months ago
Nashville, United States Placemakr Full timeA bit about us We're a venture-backed startup on a mission to change the future of hospitality and home. With properties in some of America's most-loved cities, our unique platform allows buildings to blur the line between hotels and apartments. This all-in-one solution includes property operations, customer acquisitions, and the tech stack to operate with...
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Front Desk Supervisor
24 hours ago
Nashville, Tennessee, United States Nashville Hospitality Concepts Full timeJob SummaryWe are seeking a highly skilled Night Auditor to join our team at Nashville Hospitality Concepts. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.Key ResponsibilitiesVerify and reconcile front office accounting records to ensure accuracy and completeness.Prepare and summarize...
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Front Desk Supervisor
6 days ago
Nashville, Tennessee, United States Hampton Elliston Place Full timeJob Summary$21.00 per hourThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesAt least 2 to 3 years of...
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Front Desk Supervisor
5 days ago
Nashville, Tennessee, United States Hampton Elliston Place Full timeJob Summary$21.00 per hourThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesAt least 2 to 3 years of...
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PM Shift Front Desk Supervisor
4 weeks ago
Nashville, United States Aimbridge Hospitality Full timeJob Summary Shift starts at 3pm, would need availability for occasional audit shifts (11pm-7am) The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing...
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PM Shift Front Desk Supervisor
1 month ago
Nashville, United States Element Nashville West End Full timeJob Summary: Shift starts at 3pm, would need availability for occasional audit shifts(11pm-7am) The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room...
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Front Desk Manager
4 months ago
Nashville, United States Davidson Hospitality Group Full timeAre you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high ene Front Desk, Manager, Front Desk Manager, Guest Experience, Hotel
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Front Desk Manager
3 weeks ago
Nashville, United States Marriott International Inc Full timeJob DescriptionJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process....
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Assistant Front Desk Manager
2 months ago
Nashville, United States Marriott International Inc Full timeJob DescriptionJOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...
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Assistant Front Desk Manager
3 weeks ago
Nashville, United States Marriott International Full timeJob Number 24147311Job Category Rooms & Guest Services OperationsLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the...
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Assistant Front Desk Manager
3 weeks ago
Nashville, United States Marriott Full timeJob Number 24147311Job Category Rooms & Guest Services OperationsLocation Gaylord Opryland Resort & Convention Center, 2800 Opryland Drive, Nashville, Tennessee, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Entry level management position that is responsible for leading and assisting with...
