Quality Assurance Supervisor
3 weeks ago
Job Objective: Responsible for quality assurance, control, preservation of product safety and quality that consistently meets all Company and regulatory standards. Has oversight oversight of all continuous quality improvement programs, is responsible for ensuring that the production and distribution of products meets or exceeds all quality standards, and for communicating quality results and QA knowledge to key stakeholders. Models and acts in accordance with Company's Core Values.Scope: The QA Supervisor shall serve as the technical specialist for sanitation, product quality, food safety, and quality programs and processes to meet all Company goals while achieving the profit and growth goals.Essential Job FunctionsFood SafetyEnsure compliance with all food safety laws, regulatory standards, and Company standards, per Organizational directives. Regulatory standards include but are not limited to: Pasteurized Milk Ordinance (PMO), Code of Federal Regulations (CFR), and Food Safety Modernization Act (FSMA)Ensure that activities regarding HACCP, Food Safety Plan, GMPS, and QMS are performed and documented properlyProvide support in compliance for in-house HACCP/Food Safety PlansAssist in internal inspections, GMP and Prerequisite Programs (PRP) auditsImplement and manage necessary allergen control practices to comply with regulationImplement and manage the PEMP (Pathogen Environmental Monitoring Program)Comply with federal, state, and local legal regulations by studying existing and new regulations; anticipating regulations, enforcing adherence to requirements, and advising on necessary actionsQualityResponsible for total milk quality from the dairy to the consumerManage the day-to-day operations of the product testing laboratory this includes ensuring the supplies are stocked up, equipment is available and in proper working condition and that ample amount of staff are present to support operationsSupervise the appropriate bacteriological, sensory and utilization tests on raw materials and finished products Ensures that finished goods are sampled and tested against appropriate internal and eternal standardsInvestigate and correct quality issues by identifying and resolving the root cause of quality issues, in collaboration with other departmentsTraining and DevelopmentProvide leadership in coaching, education and training of management staff and plant employees on Quality Control subjects and concepts; seeks assistance as needed from other training resourcesGuide direct reports and team with excellent communication, positive disposition and high quality work ethicResponsible for determining QA/QC team training needs; coordinate and provide appropriate training, 1:1 coaching/mentoring, and development and continuous improvement plansResponsible for conducting annual performance reviews of QA/QC teamUpdate job knowledge by studying trends in and developments in food quality management; participating in educational opportunities; reading professional publications maintaining personal networks; participating in professional organizationsComplianceComply with all food and dairy industry, regulatory, and any/all other applicable standards including HACCP, FSMA, PMO, and FDA, and ensure the enforcement of these as they pertain to QA/QC teamSubmit required reports to QA Manager and Plant ManagementConsistently work in a safe manner and comply with all health, safety, security and emergency requirements that are communicated, whether established by the Company or by law, as well as ensure the enforcement of these as they pertain to the QA/QC teamMust comply with all Company policies communicated through your Employee Manual, trainings, notice boards or other postings, or by a member of management, as well as ensure the enforcement of these as they pertain the QA/QC teamParticipate in weekly team meetings, biweekly huddles, safety meetings and other meetings as requestedAssist with the communication of companywide sustainability goals to Quality team and manage resources to ensure that sustainability goals are met or exceededMaintain excellent attendanceOther duties as requestedEDUCATION & EXPERIENCEBachelor of Science degree in Food or Dairy Science, or equivalent, preferredExperience in a lead or supervisory position, with technical work experience in managing and executing sanitation and QA programs and processes, requiredDairy background including work within PMO, local, state, and federal dairy/food guidelines, preferredPrior experience managing HACCP programs, plant inspections/audits, organic and kosher certification, requiredAdvanced training and knowledge to ensure compliance with state and federal food standards, sanitation chemical/material use and procedures, food safety procedures, plant and dairy farm inspections, 3rd party audits. food labeling, and product distribution and handling, preferredProficient competency with Microsoft Office Suite, RedZone compliance module, preferredFlexibility to being on call, after hours/on weekends to support fluctuating business priorities, requiredExcellent organizational skills to prioritize projects and tasks to meet required timelinesAbility to research and complete special projects related to job requirementsEffectively perform complex data analysisMust have a valid CA Driver's License and decent driving record. Travel is required to dairy farm inspections, between creamery and warehouse/office, and other off-site locations, requiredAbility to travel, on occasion, for business needs
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