Project Manager

3 weeks ago


Alpharetta, United States eTeam Full time
Job Description:

The role of the Project Manager is to
  • Prepare and deliver program plan to ensure accurate expectations are set and advise Customers of any critical project Milestones.
  • Provide and arrange support across regions for global programs.
  • Ensure that project delivery activities are coordinated between all Key Stake holder.
  • Ensure that a clean hand-over to the Customer & Service Management team at the close of each project is facilitated.
  • Capture Customer business priorities, critical information & agree project plan.
  • Ensure that service activations are scheduled & facilitated with the Customer.
  • Coordinate, host and attend virtual team meetings with Customers, account teams, and internal groups.
  • Proactively provide the Customer, Sales Rep(s) & Service Manager with frequent project progress reports, highlighting Risks, Actions, Issues &/or Dependencies (written & verbal as appropriate)
  • Provide project dashboard reports to key internal & Customer stakeholders.
  • ssess, record & mitigate risks / dependencies against project on-time delivery, quality &/or budget.
  • Ensure that programs are documented to a high standard, communicated and agreed with the Customer according to the Project Management standards and the contract.
  • s required by Customer agreements, attend in-person face-to-face meetings
  • Ensure that programs are documented to a high standard, communicated and agreed with the Customer according to the Project Management standards and the contract.
  • s required by Customer agreements, attend in-person face-to-face meetings

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