Sr. Technical Project Manager

3 weeks ago

Alpharetta, United States Fiserv Full time

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr. Technical Project Manager

What you will do:

  • Ensures project methodologies, project delivery processes, and implementation management processes are followed.  This includes managing and driving: Project Schedule, Risk and Issue Management, Scope Change Management
  • Provides Project/Program status i.e. Mission Critical Program Updates (weekly meeting) and Clarity Reporting.
  • Provides clear and concise project communication - both written and verbal.
  • Ensures adherence to and proper organization usage of project/program management practices in alignment with an agile methodology implementation.
  • Facilitates/manages project communications and stakeholder, client, and project team expectations.
  • Report on KPIs related to pipeline and execution portfolios, financials, and performance measures.
  • Support Backlog & Capacity Management through the management of new project flow into development.
  • Create and maintain project & capacity forecasting including allocations and variance (IRC)
  • Facilitate prioritization discussions.
  • Manages the project budget. This includes understanding and validating estimates, cost variance tracking, and managing project resources effectively.


What you will need to have:

  • Bachelor's Degree or equivalent, PMP and/or CSM certification preferred
  • 5 to 7 years of progressive technology project management experience, including management of major application development projects, in a large operating environment.
  • Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
  • Ability to handle multiple projects and assignments
  • Meeting Management – able to effectively prepare, conduct, participate in and follow up on business meetings.
  • Planning – Demonstrates the ability to identify project interdependencies and synergies; to identify alternatives; make contingency plans and develop action plans to implement successfully.
  • Organizational Skills – Demonstrates the capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities and to thrive in a fast-paced dynamic environment.
  • Critical Thinking – able to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
  • Collaboration Skills – able to actively participate (listen and facilitate) group discussion to plan execution and or problem resolution.
  • Problem Solving – able to quickly identify, analytically examine impact, plan and execute effective resolution strategies through resolution.
  • Risk Management – knowledge of process, tools and techniques for assessing and controlling and organization’s exposure (assets, liabilities, reputation, non-compliance, etc.)
  • Organizational Savvy – knowledge of and ability to effectively navigate formal and informal communication and decision-making channels.
  • Budgeting – knowledge of specific policies and practices for planning and administration of budget.
  • Coaching & Mentoring – able to encourage, motivate and guide individuals and teams in learning and improving effectiveness.
  • Issue Management - able to understand the scope of identified issues, the priority, resources required to resolve, properly tracks, and documents the issue and applies the correct level of follow up required to drive to completion

What would be great to have:

  • Experience in Scope Management; able to take ownership to understand the full scope the project and become a custodian of any scope changes by applying critical thinking and negotiation skills
  • Experience in Leadership; demonstrate the ability to influence others and drive effective change by taking control of difficult situations, providing clear, concise direction to team members and positively influencing others

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

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