Restaurant Host/Hostess
3 months ago
** Restaurant Host/Hostess / Rancho Bernardo Inn**
**Job Category****:** Food and Beverage **Requisition Number****:** RESTA002274 Showing 1 location **Job Details**
**Description**
In addition to working in the natural beauty of San Diego, we offer competitive, progressive benefits including complimentary meals and employee discount benefits.
Join our team of friendly, engaging, professionals who love the **Hospitality Industry** and want to share it with our guests.
Rancho Bernardo Inn is recognized as one of Cond Nast Travelers Readers Choice Awards, Top Southern California Resorts, US News & World Reports Top San Diego Hotels, a member of Preferred Hotels & Resorts and has received the AAA Four Diamond award for over 40 years.
The **HOST/HOSTESSE'S ESSENTIAL PURPOSE IS** to facilitate seating and reservations for the restaurant, and to provide a gracious initial contact for arriving guests.
**ESSENTIAL DUTIES:**
* To understand and respond to all guest needs and requests in a timely and professional manner.
* To be aware, at all times, of current house count, visiting VIP's, and hotel functions, in order to provide personalized service to guests.
* To provide prompt, efficient, and gracious service, in person or over the telephone, including making restaurant reservations, greeting guests with salutations, seating guests as they arrive, providing menus, and responding to all requests for information regarding the restaurant and hotel.
* To oversee and ensure compliance with standards of service in the dining room.
* To void or make changes to guest checks, as needed, to ensure customer satisfaction and correct procedures.
* To requisition from Purchasing, as directed, any storeroom items that need to be replenished.
* To follow all policies and procedures of JC Resorts LLC.
**JOB KNOWLEDGE & EDUCATIONAL LEVEL**: High school diploma or equivalent required. English fluency required. Previous hotel restaurant experience preferred. Familiar with proper etiquette of seating and salutations. Must display knowledge of currently accepted business phone etiquette.
**SKILLS AND APTITUDES**: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.
**WORKING ENVIROMENT:** Works approximately 50% of shift indoors and 50% outdoors. Indoors: temperature controlled, clean, adequately lighted dining room. Outdoors: exposed to weather conditions. Makes frequent trips to kitchen where air may be moist, warm, and odorous from cooking foods. Kitchen floor is uneven, and may be slippery from moisture and grease. Possible exposure to blood-borne pathogens.
*If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please visit our JC Resorts careers site for our contact information*
JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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