Returns and Customer Service
2 weeks ago
Date posted: 07/06/2024
Why we will love you
You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
•Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
•Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
•Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
•Builds emotional connections through meaningful and empathetic interactions with customers.
•Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
•Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
Apply now
JOB TYPE: Permanent; Full Time
BENEFITS ELIGIBLE: Yes
HOURS: 20-34 hours/week. Retail environment, must have open availability Monday through Sunday.
The hourly range for this role is $19.14 - $27.00
At IKEA, taking care of our co-workers and their dependents is a top priority. That's why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more
*Generous paid time off, holiday and sick time
*WiselyPay - get earned wages up to two days early
*Paid parental leave (up to 16 weeks)
*KinderCare tuition discount
*Retirement and bonus plans
*Co-worker discount, meal deal, and referral bonus
*Pet insurance program
*Education assistance and learning programs
*Safety shoe reimbursement
*24/7 telehealth visits
*Dental and vision plans
*Medical and Rx plans (must work min. 20 hrs/wk)
*A fun and inclusive work environment
QUALIFICATIONS
•1 year sales or customer service experience preferred
•High School Diploma or equivalent
-
Returns and Customer Service
3 weeks ago
Hicksville, United States IKEA Full time) - Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers future shopping experience. - Meets customers' needs, Customer Service, Customer Experience, Service, Retail
-
Customer Service Representative/dispatcher
3 weeks ago
Hicksville, United States BQ Electric Inc. Full time**Position: Customer Service Representative/Dispatcher** **Pay**:$25-$35 an hour plus bonus **Location: Hicksville, NY** **Hours**: Full-Time 8 hour shift Day Shift Monday to Friday Weekend Availability Over Time **Benefits**: - Performance Bonuses - Health Insurance - Paid Time Off - Dental Insurance - 401k - Vision Insurance - Life Insurance -...
-
Customer Service Representative
3 weeks ago
Hicksville, United States U-Haul Full timeCompensation Range: $15.00 to $22.00 Hourly Location: 1000 S Broadway, Hicksville, New York 11801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...
-
Customer Service Representative
1 month ago
Hicksville, United States U-Haul Full timeCompensation Range: $15.00 to $22.00 Hourly Location: 1000 S Broadway, Hicksville, New York 11801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Service Representative
4 weeks ago
Hicksville, United States U-Haul Full timeCompensation Range: $15.00 to $22.00 Hourly Location: 1000 S Broadway, Hicksville, New York 11801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
-
Customer Coordinator
2 weeks ago
Hicksville, United States IKEA Full time**Why we will love you**: You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. **What you'll be doing day to day**: As a Customer Service Coordinator, supporting the in-store customer experience team, you will: - Oversee day-to-day operations...
-
Customer Service Assistant
4 days ago
Hicksville, United States Avista Tech Full timeCompany Description AvistaTech is an experienced, dynamic and innovative team of consultants who are highly specialized in the technology consulting and recruitment industries. New technologies can change the rules of the game for an industry and, in some cases, the global economy. Many of these great ideas never make the move from academic idea, laboratory...
-
Customer Service Assistant
5 days ago
Hicksville, United States AvistaTech, USA Full timeCompany DescriptionAvistaTech is an experienced, dynamic and innovative team of consultants who are highly specialized in the technology consulting and recruitment industries. New technologies can change the rules of the game for an industry and, in some cases, the global economy. Many of these great ideas never make the move from academic idea, laboratory...
-
Customer Service Representative
3 weeks ago
Hicksville, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Customer Service Representative
2 weeks ago
Hicksville, New York, United States EcoShield Pest Solutions Full timeOverview:The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
-
Customer Service Representative
3 weeks ago
Hicksville, United States PrintScan Fingerprinting Full timeAt PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career, and pave the way as an industry leader in mission-critical background screening solutions to some of the most...
-
Customer Service Representative
4 weeks ago
Hicksville, United States First Advantage Full timeJob DescriptionJob DescriptionAt PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career, and pave the way as an industry leader in mission-critical background screening...
-
Customer Service Representative
7 days ago
Hicksville, United States Sunrise Medical Laboratories, Inc Full time**Job Functions, Duties, Responsibilities and Position Qualifications**: **Quality is in our DNA - is it in yours?** Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and...
-
Payroll Customer Service Representative
2 weeks ago
Hicksville, United States Accu Data Workforce Solutions Full timePosition Overview: **Are you looking for a role that will allow you to work with a small team to have a big impact?** **Title**:Payroll Customer Service Representative **Type**:Full-Time **Location**:Hicksville, NY **Schedule**:Monday - Thursday 9:00 - 5:30 Friday 9:00 - 5:00 **Salary**: 70K **Company Description**: Accu Data Workforce Solutions, a...
-
Payroll Customer Service Representative
2 weeks ago
Hicksville, United States Accu Data Workforce Solutions Full timeJob DescriptionJob DescriptionOverviewAre you looking for a role that will allow you to work with a small team to have a big impact?Title: Payroll Customer Service RepresentativeType: Full-TimeLocation: Hicksville, NYSchedule: Monday – Thursday 9:00 – 5:30 Friday 9:00 – 5:00Salary: 70KCompany Description: Accu Data Workforce Solutions, a fast growing...
-
Payroll Customer Service Representative
2 weeks ago
Hicksville, United States Accu Data Workforce Solutions Full timeJob DescriptionJob DescriptionOverviewAre you looking for a role that will allow you to work with a small team to have a big impact?Title: Payroll Customer Service RepresentativeType: Full-TimeLocation: Hicksville, NYSchedule: Monday – Thursday 9:00 – 5:30 Friday 9:00 – 5:00Salary: 70K - 95KCompany Description: Accu Data Workforce Solutions, a fast...
-
Payroll Customer Service Representative
2 weeks ago
Hicksville, New York, United States Accu Data Workforce Solutions Full timeJob DescriptionJob DescriptionOverviewAre you looking for a role that will allow you to work with a small team to have a big impact?Title: Payroll Customer Service RepresentativeType: Full-TimeLocation: Hicksville, NYSchedule: Monday – Thursday 9:00 – 5:30 Friday 9:00 – 5:00Salary: 70KCompany Description: Accu Data Workforce Solutions, a fast growing...
-
Payroll Customer Service Representative
2 weeks ago
Hicksville, New York, United States Accu Data Workforce Solutions Full timePosition Overview:Are you looking for a role that will allow you to work with a small team to have a big impact?Title:Payroll Customer Service RepresentativeType:Full-TimeLocation:Hicksville, NYSchedule:Monday - Thursday 9:00 - 5:30 Friday 9:00 - 5:00Salary: 70KCompany Description:Accu Data Workforce Solutions, a fast growing Human Capital Management service...
-
Customer Service Representative
7 days ago
Hicksville, United States Sunrise Medical Laboratories, Inc Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an...
-
Customer Service Representative
6 days ago
Hicksville, United States Sunrise Medical Laboratories, Inc Full timeJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNA -- is it in yours?Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity...