Bilingual Customer Service Specialist

4 weeks ago


Louisville, United States Equifax Full time

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Equifax is looking for aBilingual Customer Service Specialist to join our team This individual will provide world class customer support by completing telephone and written tickets regarding service support, access requests, account maintenance support, and functionality issues.

This is a hybrid role based out of Louisville, KY.

What you'll do

  • Responds to customer support inquiries via telephone or written format in an empathetic and Equifax values driven manner
  • Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters
  • Troubleshoots problems with malfunctioning electro/mechanical equipment or software applications and recommends corrective action
  • Documents customer information and recurring technical issues to support product quality programs and product development
What experience you need
  • High School Diploma or equivalent
  • At least 1 year of IT Help Desk or PC experience, or related knowledge
  • At least 1 year of customer service experience, preferably in a call-center environment.
  • Business proficiency in Spanish
What could set you apart
  • Associates or Bachelor's degree in Computer Science, Social Work, Communications or related field
  • At least 1 year of experience documenting quality assurance processes
  • At least 1 year of PC configuration and installation experience
  • At least 1 year experience in a call-center setting


We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference

Primary Location:
USA-KY-Louisville

Function:
Function - Fulfillment / Operations

Schedule:
Full time

  • Louisville, United States Equifax Inc. Full time

    Equifax is looking for a Bilingual Customer Service Specialist to join our team! This individual will provide world class customer support by completing telephone and written tickets regarding service support, access requests, account maintenance support, and functionality issues.This is a hybrid role based out of Louisville, KY, and pays $19 per hour....


  • Louisville, Kentucky, United States Equifax Inc. Full time

    Equifax is looking for a Bilingual Customer Service Specialist to join our team This individual will provide world class customer support by completing telephone and written tickets regarding service support, access requests, account maintenance support, and functionality issues.This is a hybrid role based out of Louisville, KY, and pays $19 per hour. What...


  • Louisville, United States Equifax Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is looking for aBilingual Customer Service Specialist to join our team! This individual will provide world class customer support by...


  • Louisville, Kentucky, United States Equifax Full time

    Position OverviewAs a Bilingual Customer Service Specialist at Equifax, you will play a crucial role in delivering exceptional support to our valued customers. Your primary responsibility will be to address customer inquiries through both phone and written communication, ensuring a response that reflects our core values.Key ResponsibilitiesProvide assistance...


  • Louisville, Kentucky, United States GE Appliances Full time

    Position Overview:As a Bilingual Remote Consumer Advocate at GE Appliances, you will play a crucial role in addressing escalated customer service challenges in both English and Spanish.Key Responsibilities:In this position, you will:Deliver exceptional service experiences to GE Appliance consumers.Advocate for customer needs and resolve issues...


  • Louisville, United States Allegiance Staffing Full time

    Job DescriptionJob DescriptionAre you looking for a great company and a great career opportunity?Allegiance Staffing, who specializes in providing Staffing Solutions, is seeking a motivated independent Bilingual Staffing Specialist for the Jeffersonville office. The ideal candidate must have a successful track in recruiting, customer service, a strong desire...


  • Louisville, United States Family Allergy & Asthma Full time

    Job DescriptionJob DescriptionDescription:Job Title: Bilingual Billing Representative - Customer Service SpecialistWork Schedule: Full-TimeEmployment Classification: Non-exempt, Hourly Status: Full-Time/RemotePosition SummaryThe Customer Service Specialist is responsible for demonstrating knowledge and application of job duties within scope of practice and...


  • Louisville, United States Family Allergy & Asthma Full time

    Job Type Full-time Description Job Title: Bilingual Billing Representative - Customer Service Specialist Work Schedule: Full-Time Employment Classification: Non-exempt, Hourly Status: Full-Time/Remote Position Summary The Customer Service Specialist is responsible for demonstrating knowledge and application of job duties within scope of practice and...


  • Louisville, Kentucky, United States Equifax Full time

    Position OverviewAs a Bilingual Customer Service Specialist at Equifax, you will play a crucial role in providing exceptional support to our customers. Your primary responsibility will be to address customer inquiries through both phone and written communication, ensuring a compassionate and values-driven approach.Key ResponsibilitiesHandle customer support...


  • Louisville, Kentucky, United States GE Appliances Full time

    Position Overview:As a Bilingual Remote Consumer Advocate at GE Appliances, you will play a crucial role in addressing and resolving escalated customer service challenges in both English and Spanish.Key Responsibilities:- Deliver exceptional service experiences to GE Appliance consumers.- Advocate for customer needs and ensure satisfaction through effective...


  • Louisville, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Bilingual Staffing Specialist, working in Staffing/Recruiting industry in Louisville East, Louisville. Recruiting candidates to fill open positions. Communicating with clients daily regarding their needs. Preparing and...


  • Louisville, United States Givaudan Sense Colour Full time

    Job DescriptionJob DescriptionThe Bilingual Customer Support Representative works with sales and manufacturing, is responsible for setting targets and achieving customer loyalty through consistent, superior, and ever improving customer service.  This person will ensure a full understanding of customer requirements and coordinate incoming orders with...


  • Louisville, United States Givaudan Sense Colour Full time

    The Bilingual Customer Support Representative works with sales and manufacturing, is responsible for setting targets and achieving customer loyalty through consistent, superior, and ever improving customer service.  This person will ensure a full understanding of customer requirements and coordinate incoming orders with production and shipping.  Bilingual...


  • Louisville, Kentucky, United States Surge Staffing LLC Full time

    Job SummarySurge Staffing LLC is seeking a highly motivated and results-driven Bilingual Talent Acquisition Specialist to join our team. As a key member of our staffing team, you will be responsible for delivering exceptional customer service to clients and temporary associates, while also driving sales growth and revenue.Key ResponsibilitiesCustomer...


  • Louisville, Kentucky, United States CenterWell Home Health Full time

    Join Our Compassionate Team and Prioritize Health The Bilingual Claims Resolution Specialist plays a vital role in managing claims processes that involve customer interaction, investigation, and resolution of claims. This position entails a variety of tasks and moderately complex administrative and operational support duties. The specialist is responsible...


  • Louisville, Kentucky, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Actalent. As a Patient Support Specialist, you will be responsible for providing exceptional service to patients and healthcare providers through phone, email, and other communication channels.Key ResponsibilitiesAnswer calls, emails, and other...


  • Louisville, Kentucky, United States Actalent Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Actalent. As a Patient Support Specialist, you will be responsible for providing exceptional service to patients and healthcare providers through various communication channels.Key ResponsibilitiesAnswer calls, emails, and other requests from...


  • Louisville, United States Pls Financial Services, Inc. Full time

    Overview: PLS: People. Location. Service PLS—which stands for People – Location – Service—is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products...


  • Louisville, Kentucky, United States Equifax Full time

    At Equifax, we're committed to empowering our customers with the information they need to make informed decisions. As a Bilingual Customer Service Specialist, you'll play a critical role in delivering exceptional customer experiences by providing world-class support and resolving complex issues.Key Responsibilities:Respond to customer inquiries via phone or...


  • Louisville, Kentucky, United States Equifax Full time

    At Equifax, we're committed to empowering our customers with the information and tools they need to succeed. As a Bilingual Customer Service Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleProvide world-class customer support via phone and written communication, resolving issues...