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Manager of Learning and Development

4 months ago

Quincy, United States Granite Telecommunications Full time

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We are seeking an innovative Training Leader to help continue the growth of our Learning & Development department. This role will be a player-coach, expected to dive into facilitation and execution of key projects while also overseeing the growth and development of team members of various disciplines. This role is pivotal in fostering a culture of continuous learning and innovation, requiring strong leadership as well as teamwork and collaboration. Reporting to the Director of Learning and Development, this individual will play a key role in the future of our training initiatives, supporting the professional growth of our learning and development professionals.

Duties and Responsibilities:

  • Proactively identifying and addressing areas for improvement in training content and materials to drive enhanced productivity and performance.
  • Designing and delegating thoughtful approaches to augmenting corporate training programs that suit organizational needs.
  • Leading initiatives aimed at upskilling our learning and development team members to thrive in our evolving technological landscape.
  • Collaborating closely with management, trainers, and team members to ensure training initiatives are aligned with organizational goals and objectives, emphasizing teamwork and mutual support.
  • Providing mentorship, coaching, and guidance to our learning and development professionals to support their professional growth and development, fostering a culture of teamwork and collaboration.

Required Qualifications:

  • 5-7 years of Learning & Development experience in a complex technology organization
  • 1-3 years of Learning & Development Manager experience
  • Bachelor's Degree
  • Experience in evaluating team performance and training effectiveness through observation, feedback sessions, and documentation to ensure clarity and accountability.
  • Experience developing all manner of learning methodologies to meet the diverse needs of a complex organization including authoring on-demand content, resource guides, and instructor-led training.
  • Ability to manage multiple priorities and maintain a high level of organization while leading and inspiring a training team, setting clear goals, and providing effective coaching and mentoring tailored to individual needs.
  • Demonstrated expertise in proactively identifying areas for improvement in training content and materials, along with the ability to design and delegate thoughtful approaches to augment corporate training programs aligned with organizational needs.
  • Ability to provide mentorship, coaching, and guidance to foster a culture of teamwork and collaboration while supporting their professional growth and development.
  • Proficiency in coordinating and facilitating training, both in-person and on-demand, ensuring high-quality delivery and participant engagement.

Preferred Qualifications:

  • Experience in collaborating with HR and other departments to ensure training initiatives are integrated into broader talent development strategies is a plus.
  • Experience in leading initiatives aimed at upskilling learning and development team members to thrive in evolving technological landscapes.
  • Proficiency in implementing robust reporting mechanisms and measurable metrics for training initiatives, with the ability to continuously monitor and analyze data to drive program enhancements.
  • Degree focused on adult learning, leadership, and/or HR disciplines