Customer Service Lead Representative

3 weeks ago


Carlstadt, United States Wonder Meats Inc Full time

Job Description

Job Description

The Customer Service Lead Representative will take customer orders via phone, email and fax, scan/file the daily orders, and assist with daily reporting. This person will be personable and positive, with great time management and organizational skills. This position requires someone who can work a flexible schedule that may range Monday – Friday, 6:30a-3:30pm.

Key Duties and Responsibilities: Prepare and submit customer purchase orders as sales orders into Microsoft Dynamics NAV or through Dynamics eShop. Generate return authorizations, and credit explanations at the direction of Invoice manager. Ensure all items are invoiced with proper quantities and prices to customers. Monitor customer shorts and communicate with customers. Assist in day-to-day operations of all order processing. Schedule pickup/outgoing orders and LTL’s for orders that arrive during shift. Schedule delivery appointments for orders that arrive during shift. Fill out and organize daily SQF documentation and shipping reports. Resolve issues for customer orders in a timely manner. Follow up with warehouse to make sure orders go out on time. Provide customer support via email, phone and fax when necessary. Solve and investigate customer issues. Work alongside Plant Manager, VP Operations, Sales, Customers and Vendors. Jump in and lend a hand when the time comes for projects, assignments, or general office needs.

Required Skills/Abilities:

Daily communication with customers Positive and professional attitude towards customers and coworkers Able to work independently and as part of a team with little to no supervision Excellent MS Office knowledge Outstanding organizational and time management skills Familiarity with office gadgets and applications (i.e. Calendars and copy machines) Excellent verbal and written communication skills Discretion and confidentiality Powered by JazzHR qvW4lBGXLb

#J-18808-Ljbffr



  • Carlstadt, United States BrandSafway Full time

    A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in...


  • Carlstadt, United States Sun Noodle Full time

    The Customer Associate will assist customers with inquiries related to all Sun Noodle products and services. The Customer Service Associate maintains good company and product knowledge to provide proficient service. The Customer Service Associate will also facilitate the order processing, m Daily responsibilities include, but are not limited to: **PRIMARY...


  • Carlstadt, United States Marble Systems Inc Full time

    Job DescriptionJob DescriptionMarble Systems is searching for a Junior Sales Representative for our New Jersey Location covering NJ, NY, MA and surrounding areas. This is a full-time salaried position plus commission and benefits.As a Marble Systems Junior Sales Representative, you’ll represent our luxury tile & stone brand in the NJ, NY, MA, and...

  • Service Advisor

    1 week ago


    Carlstadt, United States East Coast Toyota Full time

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...


  • Carlstadt, United States USDA Food Safety and Inspection Service Full time

    **Duties**: - YOU WILL/MAY: - Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement action, where warranted. - Verify that meat and poultry slaughter and/or processing establishment's Sanitation...

  • Jr. Merchandiser

    4 weeks ago


    Carlstadt, United States IN2U Full time

    Job DescriptionJob DescriptionJob DetailsDescriptionJob DescriptionReview weekly sale performance of each storesSuggest to order and restock missing/shortage itemsSuggest markdowns, price changes, or clear outs on slow moving itemsSuggest TPR and end cap items to maximize sales of various categoriesSuggest promotion ideas that can increase customer...


  • Carlstadt, United States Wonder Meats Inc Full time

    Job Title: Overnight Order Processor (10p-6:30am) Reports to: VP Operations Position Summary We are seeking a talented individual to join our Customer Relations team. The Customer Service Order Processor will take down customer orders, explain options and answer customer questions, and helping our team process and fulfill orders as needed. This person will...


  • Carlstadt, United States Wonder Meats Inc Full time

    Job Title: Overnight Order Processor (10p-6:30am) Reports to: VP Operations Position Summary We are seeking a talented individual to join our Customer Relations team. The Customer Service Order Processor will take down customer orders, explain options and answer customer questions, and helping our team process and fulfill orders as needed. This person will...


  • Carlstadt, United States LTL Company Full time

    Lead, manage, and coordinate the operations of a medium-sized facility for inbound and outbound delivery of freight. Including but not limited to routing, dispatching, and the training and development of new driver hires. The Terminal Manager must ensure all drivers adhere to D.O.T. regulations, state and federal laws, and OSHA requirements, as they pertain...


  • Carlstadt, United States Wonder Meats Inc Full time

    Job DescriptionJob DescriptionJob Title: Overnight Order Processor (10p-6:30am)Reports to: VP OperationsPosition SummaryWe are seeking a talented individual to join our Customer Relations team. The Customer Service Order Processor will take down customer orders, explain options and answer customer questions, and helping our team process and fulfill orders as...


  • Carlstadt, United States Schweid & Sons Full time

    The Director of Operations will be responsible for all the production facilities' manufacturing, processing, maintenance, and warehouse functions . The NJ location has about 200 employees in a union setting . The successful candidate will be responsible for achieving both short-term and long-term production objectives while establishing strategic...

  • Project Manager

    6 days ago


    Carlstadt, United States BrandSafway Full time

    Project Manager Summary **Title:** Project Manager **ID:** 2061569 **Location:** Carlstadt, NJ **Job Function :** Sales Description A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming, and shoring, industrial services and related solutions to...


  • Carlstadt, United States Keurig Dr Pepper Full time

    Job Overview: **Shipping & Receiving Clerk** The Shipping & Receiving Clerk is responsible for shipping, receiving, returns, carrier relations, order management, product management and customer service. Assumes prompt, accurate, and systematic handling of finished goods and raw materials orders while providing outstanding customer service **Shift &...

  • Building Maintenance

    3 weeks ago


    Carlstadt, United States 11 11 Systems Full time

    Job DescriptionJob DescriptionThe Role: 11:11 Systems is seeking an experienced Building Maintenance technician for hands-on general facility maintenance and repairs. Work may include a variety of repair items such as replacing ceiling tiles, painting/patching, basic plumbing, and minor HVAC work (i.e. filters/belts). The ideal candidate will be...

  • Dispatch Clerk

    7 days ago


    Carlstadt, United States Yzer Full time

    Yzer is seeking a Full-Time Dispatch Clerk for our Carlstadt, NJ location. The position will pay $21.00/hour and the schedule will be Tuesday-Friday 7:00am-3:30pm and Saturdays 6:00am-2:30pm. **WHO WE ARE**: We are a logistics service leader. In everything we do, providing outstanding customer service and building strong relationships come first. Our team...

  • Equipment Rebuilder

    4 weeks ago


    Carlstadt, United States Auto-Chlor System Full time

    Auto-Chlor is immediately hiring for an Equipment Rebuilder for our Carlstadt, NJ location. Come be a part of a growing organization with a strong brand reputation that thrives off reliable customer service and exceptional products for over 80 years. **What’s in it for you**: This role comes with competitive starting pay of $21/hr (annual earnings total...


  • Carlstadt, United States IN2U Full time

    Job Description Job Description Job Details Description Job Description Business Operation Assist current orders weekly demand based on historical data, market trends, and promotion plans. Generate and Support purchase orders accurately based on approved requisitions and specifications. Communicate with a warehouse team and support to meet warehouse...


  • Carlstadt, United States IN2U Full time

    Job DescriptionJob DescriptionJob DetailsDescriptionJob DescriptionBusiness OperationAssist current orders weekly demand based on historical data, market trends, and promotion plans.Generate and Support purchase orders accurately based on approved requisitions and specifications.Communicate with a warehouse team and support to meet warehouse...

  • Data Entry Clerk

    5 days ago


    Carlstadt, United States ABC Imaging Full time

    ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description We are currently seeking a proactive and experienced Data Entry Clerk who has experience within a printing industry, who can become an integral...


  • Carlstadt, United States IN2U Full time

    Job Description Job Description Job DetailsDescriptionJob DescriptionBusiness OperationAssist current orders weekly demand based on historical data, market trends, and promotion plans.Generate and Support purchase orders accurately based on approved requisitions and specifications.Communicate with a warehouse team and support to meet warehouse...