Loan Onboarding Documentation Processor

8 hours ago


Chicago, United States Dexian Full time

Client: Financial Services

Position: Business Onboarding Processor / Documentation Processor

Location: Chicago, IL (Hybrid)

Hours: Mon-Fri (Business)

Description:

Ultimately you will own our Client’s Onboarding documentation experience. This includes:

  • Owning the research, creation, validation and negotiation oversight of client documentation for account opening
  • Leverage critical thinking skills to customize, streamline, and solution account and documentation needs
  • Managing client and internal expectations with a continued drive to exceed expectations
  • Interacting with clients, answering client questions and working with clients to minimize documentation requirements
  • Representing the team as the Documentation Specialist on your assigned implementations
  • Collaborate with team and internal partners (Legal, Service, Sales, KYC) to deliver a seamless client onboarding experience
  • Owning your role and feeling empowered to escalate when support is needed to remove obstacles to success

Qualifications:

  • Bachelors degree preferred
  • Legal documentation review
  • Proven ability to independently identify issues, analyze problems and provide viable solutions
  • Excellent verbal and written communication skills
  • Time management and organizational skills
  • Experience in financial services, if possible Corporate/Commercial Banking
  • Excellent attention to detail
  • Strong client focus and ability to partner with various internal groups and client coverage

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



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