In-Force Management Product Project Specialist
3 weeks ago
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need careand we bring those experiences with us to work in serving our millions of policyholders each day.We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.Our four values guide our strategy, our decisions, and our interactions:Make it human. We care about the people that make up our customers, colleagues, and communities.Make it about others. We do what's best for our customers and collaborate to drive progress.Make it happen. We work with intention toward a common purpose and forge ways forward together.Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.POSITION TITLEIn-Force Management Product Project SpecialistPOSITION LOCATIONLynchburg, VA (hybrid)Richmond, VA (hybrid)YOUR ROLEAs Genworth continues to evaluate the performance of existing blocks of Long Term Care insurance, it is important that we accurately implement rate increases. Genworths US Life Insurance division is looking for a Product Owner to develop new capabilities for successful implementations of rate increases and associated innovative offerings. You will operate within an Agile environment side-by-side with key business stakeholders, developers, analysts, architects and testing resources to define high level business intent and features, drive solution decisions and ensure finished products meet the needs of all stakeholders. You will provide strategic direction for a team through Product experience and business intelligence. You will shape the strategy and content of IT delivery in an Agile environment.What you will be doingPartner with Rate Action Implementation and Rate Action Capabilities agile teams to assist with testing output reviews & provide production checkout support following each LTC Admin ReleasePartner with Product Owners to ensure that policyholder letter changes for rate action implementations are tracked and implemented correctly into production; assist with post-production letter reviewResearch any escalations or post-rate action implementation related issuesMonitor and investigate policies on missing rate action & no quote letter reports; work with IT to take appropriate actionAssist with creating checklists & data files for rate action implementations for each rate action approvalOwnership of Future Rate Increase Plan tracking & updates for Consumer Web, IFA Letters, and Settlement LettersAssist with any adhoc mailing requests (example: filing notification letters, noncancellable notifications)Assist with tracking of Rate Action approvals through implementationOwnership of Brighthouse day to day activities including bi-weekly calls, reviewing of filings/objections, preparing UFLIC invoice, & coordination between Milliman, UFLIC and BrighthouseWhat you bringRequiredBachelors Degree or equivalent experienceAttention to detail and strong organizational skillsExcellent written and verbal communication skillsCollaborative team player who is consistently executes deliverables in a timely mannerProficient in Excel, Word and PowerPointPreferred3+ years experience in project management or related fieldPrevious Business Analyst experience a plusPrevious experience with Long Term Care Insurance and/or associated rate increasesCLOAS experienceEmployee Benefits & Well-BeingGenworth employees make a difference in peoples lives every day. Were committed to making a difference in our employees lives.Competitive Compensation & Total Rewards IncentivesComprehensive Healthcare CoverageMultiple 401(k) Savings Plan OptionsAuto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded)Generous Paid Time Off Including 12 Paid Holidays, Volunteer Time Off and Paid Family LeaveDisability, Life, and Long Term Care InsuranceTuition Reimbursement, Student Loan Repayment and Training & Certification SupportWellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)Caregiver and Mental Health Support ServicesADDITIONALAt this time, Genworth will not sponsor a new applicant for employment authorization for this position.No agencies please.#J-18808-Ljbffr
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