Title: Supervisor, Business Operations

4 weeks ago

Las Vegas, United States Travel + Leisure Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

Under the direction of the Business Operations Director, this role will be responsible for multiple departments including Control Room, Sales Operations and coordination of local and vendor marketing

  • Lead teams in alignment with Wyndham's service culture. Hire, train, coach, and develop associates to achieve department goals within approved budget. Monitor associates performance to maximize team effectiveness and productivity. Take appropriate corrective disciplinary action as necessary. Ensure compliance with all corporate policies and Business Unit SOPs.
  • Analyze, forecast, and identify trends to implement strategies in order to effectively direct tour flow and maximize allotments.
  • Ensure all tours are scheduled according to proper qualifications and booking procedures. Maintain updated tour flow wave target information and adjust targets as needed.
  • Communicate, review, validate, and approve month-end close process, to include accruals, site fees, premium credits, and safe-house tours for site sales and marketing departments. Ensure timely submission to corporate accounting. Review, and/or approve check requests, vendor billing, and cash reconciliations.
  • Ensure accurate and timely invoicing to marketing vendors.
  • Directing and ensuring internal budgets, controls, corporate policies and procedures are established and are being adhered to at all levels within the Business Unit
  • Performs other duties as needed or assigned

What You'll Bring

  • Bachelor's degree preferred
  • Ability to communicate effectively in verbal and written form
  • Ability to work cross-functionally and implement projects with little supervision
  • Ability to manage departments and work in multiple locations during the work week.
  • Possess strong time management skills
  • Excellent interpersonal, analytical, and problem-solving skills
  • Knowledge and application of Accounting processes and practices
  • Ability to build strong working relationships and partner well with other departments
  • Ability to work effectively under pressure
  • Must be proficient in Microsoft, specifically excel
  • Extensive knowledge of web-based systems and databases, preferred
  • Minimum 1 year experience in Sales & Marketing Operations Preferred

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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