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Compliance and Quality Improvement Manager

2 months ago

Owensboro, United States The Methodist Home of Kentucky, Inc. Full time
Classification: Exempt
Status: Full Time
Reports to: Caminos Shelter Asst. Program Director/VP of Compliance and QI
Salary and Benefits: $53,000 annually

Do you have a passion for youth? Do you want to see every child have a bright future? Join the team at the Kentucky United Methodist Children's Homes (KyUMH).

Why work for us:
KyUMH has over 150 years of experience serving youth who have experienced trauma. We have a strong team culture centered around helping our clients through professional therapeutic interventions.

Benefits Include:
  • Free Employee Assistance Program
  • Health, vision, dental, and life insurance;
  • 403b retirement plan with 3% match
  • Paid time off for sick time, vacation, and mental health care
  • Eight paid holidays
  • Tuition assistance and continuing education support
About Caminos Shelter Program
The Caminos program serves unaccompanied children migrating to the United States from other countries to help them find safe, stable homes and a path towards citizenship. KyUMH administers the Caminos program through partnerships with Board of Child Care and the U.S. Department of Health & Human Services, Office of Refugee Resettlement (ORR). This program is an expansion of our services as we answer God's call to serve those who are victims of abuse, neglect and/or trauma.

Summary of Function:
The Prevention of Sexual Abuse (PSA) Compliance and Quality Improvement Manager works with in-
depth knowledge of KYUMH policies and procedures related to the Office of Refugee Resettlement
(ORR), the Interim Final Rule and PSA requirements for the Caminos Shelter and Caminos Home
Study/Post Release Services (HS/PRS) Programs.

The PSA Compliance and Quality Improvement Manager is directly responsible for the development,
coordination, facilitation, and evaluation of program training in accordance with KYUMH Agency, state
licensing standards, COA accreditation policies, and other federal, state and local regulatory
requirements. The PSA Compliance and Quality Improvement Manager educates, trains and advises on policies and procedures related to PSA, Coordinated Response, Zero Tolerance and Code of Conduct. The PSA
Compliance and Quality Improvement Manager oversees implementation and ongoing compliance with
the Interim Final Rule on UC sexual abuse and sexual harassment standards.

Required Education and Experience
  • Bachelors degree in the human service field OR 5 years' experience in child welfare care
  • A minimum of 1 year documented, progressively responsible experience in the field of child and family services and/or behavioral health care.
  • A minimum of 1 year of experience in a direct Quality Improvement role.
  • Fluency in English reading, writing and speaking
Preferred Education and Experience
  • Intermediate to fluent abilities in Spanish
  • Experience with state licensure, federal grant management and national accreditation or familiarity with these processes.
Skills and Abilities Needed:
  • Ability to resolve problems / prioritize / exercise good judgment
  • Data Analysis / Navigating web-based data systems and portals
  • Assertive and supportive oversight / Take lead, direct others, and follow-through during investigations
  • Attention to detail / meeting standards / results oriented
  • Conceptual thinking
  • Effective stress management
  • Internal self-control
  • Personal accountability
  • Professional communication
  • Professional leadership demeanor
  • Quality orientation
  • Self-awareness
  • Staff mentoring

Job Specific Duties and Responsibilities (not inclusive):
  • The Prevention of Sexual Abuse (PSA) Compliance and Quality Improvement Manager will directly oversee and ensure compliance program-wide for the Caminos Shelter and the Home Study/Post Release Services Program.
  • In this role, the PSA Compliance and Quality Improvement Manager must ensure that services meet relevant state, Office of Refugee Resettlement (ORR) and KYUMH agency standards
  • Responsible for fostering program climate which condemns sexual abuse; provides resources and support to the programs; and educates staff and youth on how to report incidents of sexual abuse
  • Recognize the signs of abuse, neglect, exploitation, and provocative behavior
  • Receives and investigates PSA grievances and conducts quality assurance checks program wide for shelter and HS/PRS programs
  • Assure compliance of all standards that apply to the Caminos Program, including national accreditation, Federal and state licensure, and serve as an internal resource on all applicable regulations.
  • Assist in Federal and State licensure and national accreditation activities.
  • Monitor the entry of data into the Caminos portal. Ensure other staff roles are entering data in accordance with regulatory timelines and any catch-up data entry projects are completed.
  • Compile and distribute reports as scheduled that include, but are not limited to, capacity, SIR, restraint, annual and quarterly outcomes, survey summary, and licensing reports.

KyUMH is an Equal Opportunity Employer
KyUMH is committed to maintaining a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.