Airline Ground Service Agent

1 week ago


Morrisville, United States Signature Flight Support Corporation Full time
Job Overview:
A Line Service Technician (LST) plays a vital role in ensuring the smooth operation of general aviation aircraft, crews, and passengers at Signature Flight Support Corporation. This customer-focused position requires excellent communication skills, attention to detail, and a strong ability to work as part of a team.

Key Responsibilities:
Safely and efficiently conduct flight line operations, adhering to established policies and procedures.
Regularly attend scheduled shifts, which may include nights, weekends, and holidays.
Perform various tasks, including fueling, de-icing, and lavatory services, from elevated heights while maintaining exceptional safety standards.
Communicate effectively with colleagues, customers, and airport staff in person, via phone, radio communicators, or written correspondence, for operational tasks and safety purposes.
Operate ground service equipment, such as fuel trucks, vans, tugs, and cars, safely and efficiently.
Offer, promote, and deliver general aviation services to crew members, customers, and other guests, fostering a positive atmosphere and exceeding expectations.
Maintain safe, clean, and secure ramps and operations, upholding high standards of professionalism and integrity.

Essential Skills and Qualifications:
High school diploma or equivalent required; preferred experience in aviation, customer service, or a related field.
Minimum age 18 years old, valid state driver's license, and ability to pass background checks, drug tests, and obtain an airport security badge.
Ability to successfully complete Signature's training programs and maintain issuance of necessary certifications.
Excellent verbal and written communication skills, proficiency in English, and basic arithmetic skills.
Ability to work flexible schedules, adapt to changing weather conditions, and perform physically demanding tasks, including standing, walking, lifting, and bending, etc.
Preference given to candidates with commercial driver's licenses, color vision, and prior experience working in similar environments.

Educational Requirements:
A minimum of a high school diploma or equivalent is required. Preference will be given to candidates with relevant education and/or training in areas such as aviation, customer service, or related fields.

Salary:
This position offers an estimated annual salary of $62,000 to $85,000, depending on location, experience, and qualifications.

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