Guest Experience Specialist

1 month ago

Fort Smith, United States Petco Full time

**Guest Experience Specialist (Sales Associate)**

Category: Stores

Location: 3835 Phoenix Avenue, Fort Smith , AR 72903

Schedule: Part_time

C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world

What you'll do:

Provide optimal guest experience services.

Assist guests in the proper selection of merchandise in accordance with their identified needs.

Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.

Perform cashiering duties.

Perform related duties in support of the store attaining its assigned sales goal.

Ensure merchandise is properly stocked and priced.

Adhere to established operational guidelines and store policies and procedures.

Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.

Key Accountabilities:

The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.

Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.

Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.

Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.

Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.

Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.

Assists in stocking and facing merchandise according to established standards.

Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.

Adheres to loss prevention policies.

Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.

Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.

Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.

Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.

Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.

Participates in the completion of quarterly and annual physical inventory counts.

Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.

Performs special projects as assigned.

Supervisory Responsibility:

None.

Work Environment:

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

**California Residents - Do Not Sell My Personal Information**

California Residents - Do Not Sell My Personal Information We share certain personal information with third parties in exchange for valuable consideration, which may meet the California Consumer Privacy Acts definition of sell. These third parties help us enhance your experiences with us, provide more relevant advertising, improve our ability to serve you, and keep you aware of our products, services, and offers. If you are a California resident, you have the right to request that we do not sell your personal information to third parties in this way. You can exercise your right using the toggle switch button immediately above this paragraph. To do so, slide the toggle button to the left (once you have opted out of your personal information being sold in this way, the button will change to grey instead of blue and will remain on the left). You will need to submit a separate Do Not Sell request on each browser and device that you use to visit our site. Please note that after we process your request, you may still see advertising regarding our products and services. This advertising is designed for a general audience, or it may be delivered by service providers in ways that do not involve sales of your personal information. To learn more, please review our .

  • Maitre D' + Guest Experience Specialist

    4 weeks ago

    Fort Lauderdale, United States Mama Hanks Speakeasy + Kitchen Full time

    Mama Hanks is looking for a Maitre D' + Guest Relations Specialist to cultivate experiences for each guest. Responsibilities include greeting guests as they arrive, coordinating their reservations to their assigned table, and informing them about any specials and promotions. You will make sure our front of house clerk staff offer stellar customer service and...

  • Maitre D' + Guest Experience Specialist

    10 hours ago

    Fort Lauderdale, United States Mama Hanks Speakeasy + Kitchen Full time

    Mama Hanks is looking for a Maitre D' + Guest Relations Specialist to cultivate experiences for each guest. Responsibilities include greeting guests as they arrive, coordinating their reservations to their assigned table, and informing them about any specials and promotions. You will make sure our front of house clerk staff offer stellar customer service and...

  • Customer Experience Specialist

    4 weeks ago

    Fort Smith, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Specialist

    1 month ago

    Fort Smith, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Guest Experience Manager

    7 days ago

    North Fort Myers, United States ECHO INC. Full time

    Job DescriptionJob DescriptionSUMMARY: The Guest Experience Manager is responsible for contributing to and executing the strategy for welcoming guests to ECHO. The Manager will provide vision, leadership, and the coordination of daily operations to ECHO’s Welcome and Resource Center. They will play a key role in encouraging and strengthening the team,...

  • Guest Relations Specialist

    2 months ago

    Fort Worth, United States Cook Children's Healthcare Full time

    Location: Medical Center - Fort Worth Department: Family Engagement Shift: Varying Shifts (United States of America) Standard Weekly Hours: 20 Summary: The Guest Relations Specialist is responsible for providing a welcoming presence and excellent service to patients, families, visitors, and staff through the information we impart, and the personal...

  • Guest Relations Specialist

    4 weeks ago

    Fort Worth, United States Cook Children's Healthcare Full time

    Location: Medical Center - Fort Worth Department: Family Engagement Shift: Varying Shifts (United States of America) Standard Weekly Hours: 20 Summary: The Guest Relations Specialist is responsible for providing a welcoming presence and excellent service to patients, families, visitors, and staff through the information we impart, and the personal...

  • Guest Service Specialist

    1 month ago

    Fort Worth, United States Booking with Brooke Full time

    Title: Remote Guest Service Specialist - Join Our Team and Elevate the Travel Experience About Us: Join our team of Remote Guest Service Specialists and embark on a rewarding journey in the travel industry. We specialize in providing exceptional guest service to travelers worldwide, and we're seeking passionate individuals like you to be part of our team. No...

  • Guest Service Specialist

    4 weeks ago

    Fort Worth, United States Booking with Brooke Full time

    Title: Remote Guest Service Specialist - Join Our Team and Elevate the Travel Experience About Us: Join our team of Remote Guest Service Specialists and embark on a rewarding journey in the travel industry. We specialize in providing exceptional guest service to travelers worldwide, and we're seeking passionate individuals like you to be part of our team. No...

  • Guest Support

    3 weeks ago

    Fort Smith, United States Hideaway Pizza Full time

    Job DescriptionJob DescriptionBenefits:Career Growth OpportunitiesIn-store and New Store Training TeamsHealth, Dental, and Vision Insurance | based on hours workedUniform | Hideaway Pizza Logo ApparelMeal Discounts401(k)LOCATION ADDRESS8302 Phoenix Avenue Fort Smith AR 72903 HIDEAWAY PIZZA OVERVIEW We dont always take ourselves seriously at Hideaway Pizza,...

  • Guest Support Specialist

    1 week ago

    Fort Lauderdale, United States Insite Managed Solutions Full time

    **Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.** **, In-Office 1510 SE 17th St 4th floor, Fort Lauderdale, Florida 33316** **Schedule: Monday through Friday 8:30 am - 5:30 pm EST** **Paid training begins May 27th** **Benefits: 401k, PTO, and...

  • Guest Experience Manager

    3 weeks ago

    Fort Lauderdale, United States Pier Sixty Six Full time

    Overview: South Florida’s beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the...

  • Guest Experience Expert

    4 weeks ago

    Fort Worth, United States The Worthington Renaissance Fort Worth Hotel Full time

    Additional Information Bell PersonJob Number 24094439Job Category Rooms & Guest Services OperationsLocation The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    4 weeks ago

    Fort Worth, United States The Worthington Renaissance Fort Worth Hotel Full time

    Additional Information Bell PersonJob Number 24094439Job Category Rooms & Guest Services OperationsLocation The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    1 month ago

    Fort Worth, United States Marriott International Full time

    Job Number 23217882 Job Category Rooms & Guest Services Operations Location The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert

    4 weeks ago

    Fort Worth, United States Marriott International Full time

    Job Number 23217882 Job Category Rooms & Guest Services Operations Location The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Associate

    4 weeks ago

    Fort Wayne, Indiana, United States teamworkonline Full time

    At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for...

  • Guest Experience Associate

    1 month ago

    Fort Wayne, Indiana, United States teamworkonline Full time

    At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for...

  • Guest Experience Expert

    4 weeks ago

    Fort Worth, Texas, United States The Worthington Renaissance Fort Worth Hotel Full time

    Additional Information Bell PersonJob Number Job Category Rooms & Guest Services OperationsLocation The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Expert

    4 weeks ago

    Fort Worth, Texas, United States The Worthington Renaissance Fort Worth Hotel Full time

    Additional Information Bell PersonJob Number Job Category Rooms & Guest Services OperationsLocation The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in...