Account Manager

3 weeks ago


Houston, United States Viper Innovations Ltd Full time

ROLE: Account Manager - Subsea Electrical Engineering TEAM: Sales (Subsea) PRIMARY LOCATION: Hybrid - Houston Office/Remote Working REPORTING TO: President - Viper Innovations IncABOUT VIPER: Viper Innovations provide innovative high-end engineering products and service solutions for the Global Subsea Oil & Gas and UK Rail Industries. With our passion for product and service development this is an exciting time to join us and working within a dedicated and dynamic customer focused team you will be encouraged and rewarded for your contribution to the future success of the company.ABOUT THE ROLE: To take a leading role in providing the technical content for the sales and marketing of Viper Innovation's subsea products and services to both potential and existing clients, providing technical input to support the identification of new leads and to progress these leads through the complete sales cycle to contract awardRESPONSIBILITIES:Specific Responsibilities of the Role1.1.Contribute to achieving the agreed sales targets by providing technical input and support to the Sales and Marketing team.1.2.Provide in-depth technical competence to lead the technical discussions with clients by delivering technical presentations and papers, creating technical proposals, managing clarifications and negotiations relating to the technical proposals.1.3.Contribute to the development and execution of the business sales, marketing and account management strategies.1.4.Establish and maintain positive working relationships with clients, obtaining forecast information and updating the database of leads and prospects.1.5.Plan, prepare and carry out presentations and product demonstrations to promote the Company's products and service offering at marketing events.1.6.Support the complete sales cycle - from prospecting, to technical proposal development, through to recording the outcome and closing the deal.1.7.Support the Product and Service Delivery team in responding to customer technical support questions.1.8.Provide technical input to the handover of successful tenders to the Product and Service Delivery team and participate in wash-up sessions to allow lessons learned post-delivery to be incorporated in future proposals.1.9.Provide input and assistance on identifying product development requirements, specifically with respect to strategic and tactical technology needs.1.10.Maintain an awareness of competitor product and activities and feed back into the organisation.1.11.Identify target conferences / exhibitions and support the exhibition process and submission of abstracts.Leadership and Management2.1.Support and collaborate constructively with members of the management team and others within the business as required, to ensure the delivery of the strategic goals.2.2.Demonstrate strategic thinking and leadership to the wider business, considering cross-business impacts and proactively seek/develop appropriate mitigation.QHSE 3.1.Undertake obligations in accordance with Viper's ISO accreditations from time to time, e.g. ISO9001, ISO14001, ISO45001, ISO27001, as detailed in the Operations Manual. Recognise requirements for Industry Standards as relevant to work scope.3.2.Adopt a pro-active approach to company and client QHSE initiatives and objectives.3.3.Ensure best practice is followed to achieve maximum levels of safety, quality and efficiency and take recognition of the environment and environmental impacts in all activities and decisions.3.4.Adopt a continuous improvement approach to work ethic.Teamwork4.1.Operate in the best interests of Viper at all times, and as a member of the team, ensuring:4.1.1.a 'One Team' ethic within your team and the business as a whole.4.1.2.a pro-active, positive attitude.4.1.3.you develop, encourage and promote high performance team working.4.1.4.that individual and team behaviours demonstrate integrity and high ethics.4.1.5.you act at all times in accordance with the Company's vision, mission, values and behaviours statements.Self5.1.At all times manage and lead yourself to ensure the delivery of your role and all aspects thereof to the highest standard.5.2.Be responsible for developing and maintaining your own learning and development plan for continuous skills growth in all relevant areas, not just in relation to your area within the business.5.3.Display exceptional organisational and communication skills.5.4.Be a proactive team player with strong customer service and problem-solving skills.5.5.Ability to maintain confidentiality and act with discretion and diplomacy.5.6.Be self-motivated and able to work under own autonomy or as part of a team.Working Conditions and Physical Requirements 6.1.Frequent travel to customer/supplier premises and/or other Viper sites, as and when required in line with business needs.6.2.Support build up and breakdown of exhibition stands at trade fairs.CANDIDATE REQUIREMENTS:Bachelor's Degree or equivalent in a suitable discipline and/or proven work experience in line with the skills or knowledge required for the role.Degree qualified or equivalent in a suitable discipline and/or proven work experience in line with the skills or knowledge required for the role.Full US driving licence.Experience using all Microsoft 365 packages: Word, Excel, PowerPoint, Outlook, SharePoint, etc.Established technical knowledge of offshore, topside and subsea oil and gas industry practices and equipment.Experience of building sales accounts with large corporate organisations in subsea oil and gas markets.Experience with subsea controls equipment including electrical power distribution system architectures.Management or coordination of subsea controls projects or operational service support with an oil and gas operator or subsea production system vendor.


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