Technical Engineer
3 weeks ago
Job Purpose:
We currently have a vacancy for a Technical Engineer and wish to invite suitably qualified applicants to submit their details for our consideration. The successful incumbent will report to the Technical Manager and the responsibilities of the position include:
Perform electronic and mechanical repairs to products
Provide consultation support for installations
Undertake installations when required
Member of the Workshop Team to provide post-sale support to the staff, business partners, and end-users
SMD component soldering skills
Personal computer, standard office equipment
Multiple and changeable priorities
Occasional stressful customer interface
Good verbal and written English skills
Strong telephone skills and courteous telephone manner
Effective and tactful communication with customers, sales, and other departments
Familiarity with Microsoft Windows operating systems
Repairs in a timely, neat, and accurate manner of all defective hardware sent to the workshop by customers
Configures and test sales demo systems per demo request instructions
Performs occasional service calls at customers' locations
Complete all required documentation in an accurate and legible fashion
Responsible for good housekeeping and safety practices
A person who can work on his/her own with minimum supervision
Minimum Requirements:
Minimum 2 years repairing digital and/or RF equipment to component level
Matric, grade 12
A minimum of 2 years' experience in technical repairs
Fluency in the English language
Valid Driver's License
Technical Minded
Good communication skills
Must be a team player
Work on Microsoft Office Application Software
Barcode Printing Label Software
WLAN
Self-motivated
Second language would be advantageous
Enthusiasm in carrying out his/her duties
Experience in handling customers in all situations
Must have own reliable transport
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