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Customer Service Representative

1 month ago

Friday Harbor, United States Savi Bank Full time

Join our friendly and growing team at SaviBank We're looking for a confident individual who excels in customer service to become part of our small branch in Friday Harbor on San Juan Island. We pride ourselves on a fun work environment where we value our employees and customers. Be part of a supportive team and the island community, where SaviBank is known as the "place to work."

Why You'll Love Working Here:

You will be a part of a vibrant, customer-focused team that values your unique talents and contributions at a growing community bank on beautiful San Juan Island. You'll have the opportunity to grow your skills, connect with amazing customers, and be a part of a encouraging, fun work environment while enjoying comprehensive benefits and flexible time off

Ready to Make Banking Fun? Apply Now

If you're ready to bring your A-game and make banking a delightful experience for our customers, we'd love to hear from you Apply today and start your journey with us.

We provide stable employment, fair compensation, great benefits, and career path opportunities for our employees

This is a full time, non-exempt position working Monday through Friday with a general schedule of 8:45 A.M. - 5:45 P.M. Salary for this position is $17.28-$25.21 hourly to start based on experience and qualifications, with training for career ladder advancement.

  • Generous medical, dental and vision insurance, fully covered for employee
  • Life and disability insurance
  • 401k with company match up to 4%
  • Flexible PTO and illness bank
  • 11 Paid Holidays
  • Other market competitive perks and benefits
  • The opportunity to join a great team at a growing community bank
Position Summary:

Responsibilities include processing transactions, handling loan payments, examining checks, cashing checks, balancing cash drawers, issuing money orders and cashier's checks, and ensuring compliance with bank regulations. The ideal candidate will have strong communication skills, be detail-oriented, and possess tact and diplomacy. Experience in customer service and cash handling is preferred.

Competencies:

To shine in this role, you should have:
  • Tact & Diplomacy: Handle customers and team members with grace and poise.
  • Organizational Skills: Keep things running smoothly with your impeccable organizational prowess.
  • Communication Skills: Communicate clearly and persuasively, whether delivering good news or bad.
  • Pressure Player: Stay cool under pressure, juggling multiple tasks like a pro.
  • Tech-Savvy: Navigate computer systems with ease.
  • Detail Detective: Spot even the smallest errors with your eagle eyes.
  • Regulation Knowledge: Be the go-to person for bank regulations and compliance.
  • Product Pro: Know our bank's products and services inside and out.
  • Team Player: Work well with a small, close-knit team in a cozy atmosphere.
  • Problem Solver: Tackle challenges with creativity and a can-do attitude.
  • Safety & Security: Prioritize safety and security in the branch and using equipment and materials properly.


Qualifications: High School diploma or equivalent, two years of customer service experience, one year of cash handling experience preferred.

AAP/EEO Statement

SaviBank cares about our employees and provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, national original, disability, veteran status, or any other characteristic protected by state, federal or local law.