Patient Services Specialist

2 weeks ago


Rowlett, United States Baylor Scott & White Health Full time

**JOB SUMMARY**The Patient Services Specialist 1 Float, with direct oversight, provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.**ESSENTIAL FUNCTIONS OF THE ROLE**+ Serves as a float pool resource to various clinics within designated, local region.+ Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.+ Assists with patient registration duties by collecting and verifying insurance information.+ Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.+ Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes.+ Generates daily payment reports and verifies cash drawer against report.+ Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. May be required to discuss financial arrangements with patients.+ Receives and directs phone calls. Assists patients and other visitors. Responds to routine inquiries concerning practice services, hours of operation, etc.+ Ensures any patient complaints are handled appropriately.+ Assists with medical records duties as requested.**KEY SUCCESS FACTORS**+ Able to travel regularly to various clinics within designated, local region and complete duties within scope as assigned.+ Good listening, social and communication (oral and written) skills; professional, nice and respectful telephone etiquette. Able to adjust communication style to suit different audiences.+ Caring listener, delicate, upbeat, optimistic, articulate, gracious and tactful.+ Able to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.+ Able to calm upset patients in a composed and professional demeanor.+ Excellent data entry, numeric, typing and computer navigational skills, with attention to detail and accuracy.+ Relaxed working in a fast paced, constantly changing and stressful environment.**BENEFITS**Our competitive benefits package includes the following+ Immediate eligibility for health and welfare benefits+ 401(k) savings plan with dollar-for-dollar match up to 5%+ Tuition Reimbursement+ PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level**QUALIFICATIONS**- EDUCATION - H.S. Diploma/GED Equivalent- EXPERIENCE - Less than 1 Year of ExperienceAs a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Rowlett, Texas, United States Baylor Scott & White Healthcare Full time

    Job SummaryThe Patient Services Specialist 1 Float plays a vital role in ensuring high-quality, patient-centered care in a physician office, clinic, or other operational area. This position provides administrative support to patients, ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesProvides administrative support to patients,...


  • Rowlett, Texas, United States Baylor Scott & White Healthcare Full time

    Job SummaryThe Patient Services Specialist 1 Float Pool, under direct oversight, provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. Key responsibilities include patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.Essential...


  • Rowlett, United States Baylor Scott & White Institute for Rehabilitation Full time

    Overview: Baylor Scott & White Institute for Rehabilitation Rowlett, TX Patient Service Specialist (PSS) Hours vary: 7:00am - 7:00pm Full Time / Monday-Friday Compensation depends upon candidates years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $22 based off experience Eligibility and effective dates...


  • Rowlett, United States Baylor Scott & White Healthcare Full time

    JOB SUMMARYThe Patient Services Specialist 1 Float, with direct oversight, provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.ESSENTIAL...


  • Rowlett, United States Baylor Scott & White Healthcare Full time

    JOB SUMMARY The Patient Services Specialist 1 Float, with direct oversight, provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones. ESSENTIAL...


  • Rowlett, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Patient Services Specialist 1 Float provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. Key responsibilities include patient relations, check-in and check-out, scheduling, insurance verification, and answering phone calls.Essential FunctionsServes as a float...


  • Rowlett, United States Global Technical Talent Full time

    Phlebotomist Patient Services RepresentativeJob Description: The Phlebotomist Patient Services Representative (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws quality blood samples from...


  • Rowlett, Texas, United States Ensign Therapy Full time

    About the RoleWe are seeking a skilled Speech-Language Pathologist to join our team at Ensign Therapy. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values excellence in patient care.Key Responsibilities:Develop and implement effective speech-language pathology programs to meet the needs of our...


  • Rowlett, Texas, United States American Family Care Rowlett Full time

    Job SummaryAt American Family Care Rowlett, we are seeking a highly skilled and compassionate Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our patients in an outpatient clinic setting.Key ResponsibilitiesProvide General Medical Care: Under the...


  • Rowlett, Texas, United States ATI Physical Therapy Full time

    Join Our Team as an Orthopedic Rehabilitation SpecialistEnjoy a 3-Day Weekend with 4/10 Hour Shifts from Tuesday to Friday!Become a part of ATI Physical Therapy, the leading provider of outpatient orthopedic rehabilitation services in the nation. We pride ourselves on fostering a supportive, innovative, and collaborative environment that emphasizes teamwork...


  • Rowlett, Texas, United States Baylor Scott & White Institute for Rehabilitation Full time

    Position Overview:Baylor Scott & White Institute for RehabilitationRole: Patient Service Specialist (PSS)Work Schedule: Full Time, Monday to Friday, with varying hours from 7:00 AM to 7:00 PMCompensation: Salary is based on experience, ranging from $18 to $22 per hour.Benefits:At Baylor Scott & White, we prioritize a healthy work-life balance for our...


  • Rowlett, Texas, United States Baylor Scott & White Institute for Rehabilitation Full time

    Position Overview:Baylor Scott & White Institute for RehabilitationRole: Patient Service Specialist (PSS)Work Schedule: Varies between 7:00 AM and 7:00 PMEmployment Type: Full Time, Monday to FridayCompensation: Salary based on experience, ranging from $18 to $22 per hourBenefits Overview:At Baylor Scott & White, we prioritize a healthy work-life balance,...

  • Coffee Specialist

    4 days ago


    Rowlett, Texas, United States Scooter's Coffee Full time

    Join Our Team as a Coffee SpecialistScooter's Coffee is on the lookout for enthusiastic individuals to craft exceptional beverages with speed and precision. If you thrive in a lively and dynamic atmosphere and have a passion for coffee, we want to hear from you!What You Bring:A Positive Attitude: Arrive with a smile and a willingness to contribute to a...


  • Rowlett, Texas, United States Springboard Healthcare Full time

    Position Overview:Springboard Healthcare is currently in search of a traveling CT Imaging Specialist to fill a role in a dynamic healthcare environment.Job Details:Specialty: CT ImagingDiscipline: Allied Health ProfessionalEmployment Type: TravelDuration: 13 weeksWeekly Hours: 40 hoursShift Length: 8 hoursCompensation:The pay package is structured around...


  • Rowlett, Texas, United States Allmed Staffing Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Allmed Staffing Inc. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesPatient Greeting and IntakeGreets patients in a professional and courteous manner, managing wait...


  • Rowlett, Texas, United States Mosquito Hunters Full time

    Outdoor Pest Management Specialist Job Overview:A dedicated professional responsible for delivering outstanding service to clientsConduct thorough inspections of propertiesImplement treatments for stagnant water to inhibit mosquito reproductionAdminister barrier applications in external environmentsEngage in marketing initiatives to promote servicesPosition...


  • Rowlett, United States Yellowstone Local Full time

    Your Neighborhood Electricians Join the Electrifying Team at W3 Electric! Are you ready to power up your career? W3 Electric is actively seeking dynamic individuals to join our team as Phone Customer Service Specialists with a knack for sales! If you're a motivated, positive-minded self-starter who thrives in a sales-driven, fast-paced environment, we want...


  • Rowlett, United States Yellowstone Local LLC Full time

    Your Neighborhood Electricians Join the Electrifying Team at W3 Electric! Are you ready to power up your career? W3 Electric is actively seeking dynamic individuals to join our team as Phone Customer Service Specialists with a knack for sales! If you're a motivated, positive-minded self-starter who thrives in a sales-driven, fast-paced environment, we want...


  • Rowlett, Texas, United States Bridgestone America, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Salesperson. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting products and services, and driving sales growth.Key Responsibilities:Build strong relationships with customers to understand...


  • Rowlett, Texas, United States Brakes Plus Full time

    Welcome to Brakes PlusAt Brakes Plus, we pride ourselves on being a leading automotive service provider with a strong presence across multiple regions. Our commitment to excellence drives us to deliver top-notch service while cultivating a collaborative and successful work environment.Position: Automotive TechnicianAs an Automotive Technician, you will play...