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Receptionist - Bilingual Korean

2 months ago

Los Angeles, United States Mission City Community Network Full time
Company Description

Mission City Community Network (MCCN), a not-for-profit organization with multiple clinics operating as a Federally Qualified Health Center dedicated to serving low income and under-served families in the San Fernando Valley, San Gabriel Valley and Los Angeles and San Bernardino areas. MCCN is a full service health care provider with primary care services for children, adolescents and adults.

Job Description

Position: Medical Receptionist
Location: Los Angeles-KoreaTown
Status: Full-Time (32hrs/wk) 8a-5p
  • willing/able to assist in coverage at other clinic locations, as deemed necessary by immediate supervisor.
Receptionist Duties and Responsibilities:
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by assisting in the preparation of medical charts to determine eligibility and program requirements in order to facilitate the patient appointments; reviewing service delivery compared to schedule.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Collects appropriate payment if needed.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Promptly and courteously answering phones and directing calls as appropriate. Take messages and distribute if necessary.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Assigned to a Primary Care Provider to process patient.
  • Ensures that the correct financial screening, documentation and the appropriate sliding fee scale is used when no other payor source/program is available.
  • Other duties as deemed necessary
Qualifications
  • Bilingual (English/Korean), required
  • High School Diploma / GED from a WASC accredited School
  • Minimum 3months experience as a Receptionist in a medical clinic setting (*required)
  • Knowledge of Health Plans; Medical, CHDP, CovCA, MHLA, etc, a plus
  • Must have current driver license, insurance and own reliable transportation
  • Willing to assist in coverage at other Clinics, as deemed necessary by organizational needs

Full-time (30+hrs/wk) benefits include: Health, Dental, Vision and Life Insurance. Vacation, Sick, Holiday pay, and all other benefits mandated by law.

To Apply:

Please email your Resume to HR Dept.

MCCN is an Equal Opportunity Employer

Additional Information

Full-time (30+hrs/wk) benefits include: Health, Dental, Vision and Life Insurance. Vacation, Sick, Holiday pay, and all other benefits mandated by law.

To Apply:

Please email your Resume to HR Dept.

MCCN is an Equal Opportunity Employer