Food Service Lead

1 week ago


Rockport, United States Valor Full time

Work at HOP Shops, Home of the World Famous Disco Bathrooms and Disco Bathroom Wedding with over 150 MM views on TT, YT, IG, and seen on popular late night shows. Plus, every bathroom break is a disco party

The following statements are intended to describe, in broad terms, the general functions and responsibility levels characteristic of positions assigned to this classification. They should not be viewed as an exhaustive list of the specific duties and prerequisites applicable to individual positions that have been so classified.

Summary

We are looking for someone with a passion for food and strong time management abilities who can provide our customers with an exceptional experience. Our restaurant is busy, and we need a competent and experienced lead who can ensure that our meals are made precisely to guest orders while still following our standard recipes consistently. To work a variety of stations on any given shift. Your will report to the Store Manager or the Food Service Manager where applicable. You need to be a team player who can effectively communicate with employees to keep things running efficiently. If you have a positive attitude and are looking for a new opportunity in food service, please apply as soon as possible

Job Tasks:

Oversee daily operations of the quick food service department.

Train and supervise cashiers and food service associates.

Manage inventory and order supplies.

Handle customer complaints and resolve issues.

Conduct regular inspections to ensure compliance with food safety regulations.

Provide training to staff on proper food handling and safety procedures.

Investigate and address any food safety concerns or incidents.

Implement and maintain food safety protocols and standards.

Collaborate with health inspectors and regulatory agencies.

Requirements

Previous supervisory or leadership experience.

Excellent communication and interpersonal skills.

Familiarity with cash handling and inventory management.

Knowledge of customer service principles.

Must be able to obtain any local and Serve Safe certifications

Less than high school; at least 1 year of experience directly related to the duties and responsibilities specified, is preferred.

Knowledge, Skills and Abilities Required

Knowledge of supplies, equipment, and/or services ordering and inventory control.

Ability to follow routine verbal and written instructions.

Ability to read and write.

Ability to understand and follow safety procedures.

Ability to safely use cleaning equipment and supplies.

Ability to lead and train staff and/or students.

Ability to lift and manipulate heavy objects.

Knowledge of food service lines set-up and temperature requirements.

Skill in cooking and preparing a variety of foods.

Knowledge of food preparation and presentation methods, techniques, and quality standards.

Must be able to obtain and local health/safety cerifications

Conditions of Employment

Working Conditions and Physical Effort

Considerable physical activity. May require handling of objects that can weigh up to 20 lbs.

The work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.

Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.



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