Senior Technical Success Manager
1 month ago
Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure - and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you'll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.Our OpportunityWe're looking for an empathetic, curious and experienced professional to join our Customer Solutions Organization to help retain and grow Snyk's growing customer base.Snyk is looking for a Senior Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations through the adoption of the Snyk Platform. You'll help customers make change management decisions based on their goals/objectives and data driven analysis. As the technical point of contact you will become the trusted product advisor for our customers, identifying strategies which unlock business value, expand product adoption, resulting in increased customer satisfaction and loyalty.You'll Spend Your Time:Orchestrating a near, mid, and long-term vision and strategy for the overall customer's adoption and realization of value across their Application Security workflowsBuilding and fostering trusted relationships with leaders from our customers' engineering and security organizationsDesigning and executing customized onboarding programs helping customers achieve their security program goals through the use of Snyk's suite of productsMobilizing internal and external resources to remove barriers to adoptionAdvocating internally for the needs of your customers, working proactively with Sales, Product, Support and other teams to identify expansion opportunities and mitigate risksPreparing and facilitating business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactionsWhat You'll Need:5+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologiesExperience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America and customers in South America The ability to demonstrate a working knowledge of Developer or Application Security tools (e.g. GitHub, Jira, Jenkins, VScode, Docker, Kubernetes) and cloud environmentsExceptional organization and time-management skills and the ability to effectively manage across competing priorities To be an effective and influential communicator with a range of personas (from end user to executive); you can facilitate challenging discussions and are adept at handling objectionsTo thrive in a collaborative, fast-paced environment and as a part of a results-oriented teamWe'd be Lucky if you:A developer background or any kind of experience with coding Prior experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams#LI-SK1We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anywayAbout SnykSnyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.Benefits & ProgramsPrioritize health, wellness, financial security, and life balance with programs tailored to your location and role.Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self developmentGenerous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregiversHealth benefits, employee assistance plans, and annual wellness allowanceCountry-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
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Senior Technical Success Manager
6 days ago
Boston, United States Snyk Ltd. Full timeOur Opportunity We’re looking for an empathetic, curious and experienced professional to join our Customer Solutions Organization to help retain and grow Snyk’s growing customer base. Snyk is looking for a Senior Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps...
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Manager, Technical Success
3 weeks ago
Boston, United States Snyk Ltd. Full timeThe Customer Solutions Organization works hand-in-hand with Development and Security leaders from Snyk’s customer organizations to advance their security program using the Snyk Cloud Native Application Security Platform. Snyk is continuing to experience explosive growth across our customer install base which has led to increased demand for our post-sales...
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Senior Technical Success Manager
7 days ago
Boston, United States Snyk Full timeJob DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...
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Senior Technical Customer Success Manager
3 weeks ago
Boston, United States Feefo Holdings Limited Full timeFeefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about...
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Senior Technical Success Manager
1 month ago
Boston, United States Snyk Full timeJob DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...
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Manager, Technical Success
1 month ago
Boston, United States Snyk Full timeEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that makes it easy for development...
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Manager, Technical Success
3 weeks ago
Boston, United States Snyk Full timeJob Description Job Description Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform...
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Manager, Technical Success
1 month ago
Boston, United States Snyk Full timeJob DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...
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Senior Technical Success Manager
4 weeks ago
Boston, United States Snyk Ltd. Full timeEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for...
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Technical Customer Success Manager
1 week ago
Boston, United States Boost AI Full timeJob description We are now looking for a new Technical Customer Success Manager (Tech CSM) with an interest in communication and emerging technologies. As a Tech CSM your job will be to retain and expand customers through solid onboarding and excellent customer success management. Your primary activities will be to... onboard new customers effectively,...
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Senior Technical Project Manager
5 days ago
Boston, United States Symbotic Full timeWho we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility. What we need We are seeking a highly motivated and...
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Senior Project Manager
3 weeks ago
Boston, United States HexaQuEST Global, Inc. Full time***Looking senior most Technical Project Manager. If candidate can arrange local MA, NY, RI, CT, ME, VT, NH, VT Address we can submit. Looking for state, Federal or government client experience candidate only. Job Description: PROJECT OVERVIEW: The constituent's experience while interacting with eligibility and enrollment processes across its various...
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Senior Project Manager
2 weeks ago
Boston, United States HexaQuEST Global, Inc. Full time***Looking senior most Technical Project Manager. If candidate can arrange local MA, NY, RI, CT, ME, VT, NH, VT Address we can submit. Looking for state, Federal or government client experience candidate only. Job Description: PROJECT OVERVIEW: The constituent's experience while interacting with eligibility and enrollment processes across its various...
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Senior Technical Manager, Observability
3 weeks ago
Boston, United States NASCO Full timeNASCO Senior Technical Manager, Observability Boston , Massachusetts Apply Now As the Senior Technical Manager, Observability Leader, you will lead a transformative shift in how NASCO monitors and manages its systems. You'll champion leading-edge observability solutions, fostering a data-driven culture across development, production support, security, and...
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Senior Technical Project Manager
1 month ago
Boston, United States eTek IT Services, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a dedicated and skilled individual to join our team as a Senior Technical Project Manager (Contract Role). Reporting to the Enterprise PMO Director and receiving guidance from the PMO Director and Director of Enterprise Technology Planning and Logistics, the Project Manager – Enterprise PMO will play a crucial...
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Senior Technical Project Manager
2 weeks ago
Boston, United States eTek IT Services, Inc. Full timeJob DescriptionJob DescriptionWe are seeking a dedicated and skilled individual to join our team as a Senior Technical Project Manager (Contract Role). Reporting to the Enterprise PMO Director and receiving guidance from the PMO Director and Director of Enterprise Technology Planning and Logistics, the Project Manager – Enterprise PMO will play a crucial...
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Senior Enterprise Customer Success Manager
3 weeks ago
Boston, United States Attensi AS Full timeWe are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 140 countries and in 50 different languages. We work with some of the largest professional services, consulting,...
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Senior Technical Product Manager
4 weeks ago
Boston, United States Chewy, Inc. Full timeWe are looking for a Senior Technical Product Manager at our facility in Boston, MA, to own the production support, and migration of legacy implementations to our latest offering. What Youll Do: Set priorities and own the roadmap for our 3rd party C Technical Product Manager, Product Manager, Technical, Product Owner, Product Management, Manager,...
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Senior Technical Product Manager
4 weeks ago
Boston, United States Chewy Full timeWe are looking for a Senior Technical Product Manager at our facility in Boston, MA, to own the production support, and migration of legacy implementations to our latest offering. What Youll Do: Set priorities and own the roadmap for our 3rd party C Technical Product Manager, Product Manager, Technical, Product Owner, Product Management, Manager,...
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Senior Project Manager
3 weeks ago
Boston, United States LanceSoft Full timePROGRAM OVERVIEW: The Massachusetts Executive Office of Health and Human Services (EOHHS) is the largest secretariat in MA state government, comprised of 16 agencies with over 20,000 employees statewide. EOHHS services directly touch the lives of slightly more than 1 in 4 residents in the Commonwealth - some of our most vulnerable children, youth, adults,...
