Patient Service Representative
3 months ago
Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff. Job Roles Effectively manage the patient check-in and check-out process from start to finish to include identification verification, update or confirm demographic and insurance information, and ensure appropriate forms are provided and completed accurately. Collect specified co-pays and payments from patients per coverage specifications, and from self-pay patients. Screen for eligibility and financial assistance. Follow policies and procedures in collecting and handling cash. Ensure patient information is placed into the Electronic Health Record accurately and in a timely manner. Confirm, request, and process referrals and authorizations for specialty services. Contact patients to schedule appointments and make reminder/recall notifications. Respond to customer billing and payment inquiries on an as needed basis. May escalate billing issues as needed. Regularly display a proactive approach to customer service by listening to the patient, taking ownership of solutions, and is able to accurately identify customer needs through involvement of leadership in resolving concerns. Perform general clerical duties, i.e., scanning information, tracking data, receiving and sorting correspondence and packages in an accurate and efficient manner. Perform other duties as assigned. Requirements: High School diploma or GED equivalent required. Or equivalent combination of education and experience that provide the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements. Medical Assistant certification, C-NA certification, or Medical Terminology course preferred. Experience/Specialized skills (including Language) 1 - 3 years of experience related to administrative/clerical support, or customer service required. Experience in a healthcare environment preferred. Demonstrated ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high workload environment. Ability to work both in a team-based environment and independently. Sound computer literacy to use a computer system to enter information, manage and schedule appointments, and access electronic medical record information. Knowledge of cashiering functions with the ability to record payments and cash received. Good written and verbal communication skills to include interpersonal skills with the ability to communicate effectively with a patient base of varying levels of socio-economic and cultural diversity. Possess a basic understanding of medical terminology and procedures preferred. Ability to maintain confidentiality. Ability to listen well in devoting attention to patients and medical professionals. Multi-lingual preferred, English, Spanish, Arabic, and Somali depending on current priorities and locations. Ability to be flexible in recognizing and responding appropriately to changing priorities and situations. Rewards: Job type: Regular Full Time Competitive Salary with Excellent Benefits Retirement Plan with Employer Match Paid Time Off, Extended Sick Leave and Paid Holidays Medical/Dental/Vision/FSA/Life Insurance Employee Discounts and Wellness Programs In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses. $22.00 - $26.29 If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)
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Patient Service Representative
4 weeks ago
San Diego, California, United States Family Health Centers of San Diego Full timeImpact Lives, Impact CommunityFamily Health Centers of San Diego (FHCSD) is a leading provider of exceptional healthcare services to underserved communities. As a Patient Service Representative, you will be the first point of contact for patients, registering them, and placing their information into our electronic record keeping...
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Patient Service Representative
4 weeks ago
San Diego, United States Physical Rehabilitation Network Full timeWe are looking for a Part Time/Full Time (24-30 hours a week) Patient Service Representative at PRN Physical Therapy with opportunity to increase hours with clinic growth. As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth...
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Patient Service Representative
3 months ago
San Diego, United States Physical Rehabilitation Network Full timeAs a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Company: PRN Physical TherapyPay: $19-22/hr based on experience Schedule: Full time - clinic is open M-F 7am-6pm Location: 4435...
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Patient Service Representative
4 months ago
San Diego, United States Allergy Partners Full timeJob DetailsJob Location55-00-San Diego - San Diego, CADescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
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Patient Service Representative
4 months ago
San Diego, United States Allergy Partners Full timeJob DetailsJob Location 55-00-San Diego - San Diego, CA DescriptionPOSITION: Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and...
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Patient Service Representative
2 weeks ago
San Diego, United States Sharp HealthCare Full timeRepresents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible Patient, Representative, Customer Service, Shift, Medical Receptionist, Per Diem, Retail, Healthcare
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Front Desk/Patient Service Representative
4 months ago
San Diego, United States San Diego Cardiac Center Medical Group Full timeJob descriptionWant to join a dynamic team?As a client-facing professional, our Front Desk Patient Service Representative (PSR) plays a key role in representing our practice within the medical community. One of the main functions of this position is to serve as a point of contact for patients before and after their appointment and offer them friendly and...
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Patient Services Representative
7 days ago
San Mateo, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. RSC Bay is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families,...
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Patient Service Representative
3 weeks ago
San Diego, United States Family Health Centers of San Diego Full timeImpact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...
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Patient Service Representative
2 weeks ago
San Diego, United States Family Health Centers of San Diego Full timeImpact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...
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Patient Service Representative
4 months ago
San Diego, United States Sharp HealthCare Full timeRepresents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible Patient, Float, Representative, Nursing, Customer Service, Shift, Retail, Healthcare
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Patient Service Representative
4 months ago
San Diego, United States Sharp HealthCare Full timeRepresents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible Patient, Float, Representative, Customer Service, Shift, Medical Receptionist, Retail, Healthcare
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Front Desk/Patient Service Representative
5 months ago
San Diego, United States San Diego Cardiac Center Medical Group Full timeJob description Want to join a dynamic team? As a client-facing professional, our Front Desk Patient Service Representative (PSR) plays a key role in representing our practice within the medical community. One of the main functions of this position is to serve as a point of contact for patients before and after their appointment and offer them friendly and...
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Patient Service Coordinator
1 month ago
San Diego, California, United States The E.W. Scripps Company Full timeAt Scripps Health, you will experience the pride, support, and respect of an organization that has been recognized for its commitment to excellence. You'll be part of a team dedicated to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in creating a positive experience for our patients. Your...
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Patient Rights Advocate
2 weeks ago
San Diego, United States Jewish Family Service Full timePosition Title: Patient Rights Advocate Organization: Jewish Family Service of San Diego Department: Patient Advocacy Program Position Type: Full-Time (37.5+ hours/week), Non-Exempt Work Setting: Onsite Reports To: Patient Advocacy Supervisor Pay Range: $25.03-$26.64/hour Total Compensation: In addition to standard pay, compensation for this position...
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Patient Services Representative
5 days ago
San Mateo, United States US Fertility Full timeEnjoy what you do while contributing to a company that makes a difference in people's lives. RSC Bay is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families,...
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Patient Service Coordinator
1 month ago
San Diego, California, United States Physical Rehabilitation Network Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at PRN Physical Therapy. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesPatient...
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Patient Access Representative II
5 months ago
San Diego, United States Rady Children's Hospital Full timeUnder general supervision, the Patient Access Representative secures and provides appropriate medical business information to and from patient families/guardians and funding sources. In your role you will interpret, identify, communicate and detail i Patient Access, Representative, Scheduling, Healthcare, Patient, Patient Services
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Phlebotomist Patient Services Representative
4 weeks ago
San Pablo, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services Representative (PSR)Contract Duration: 3 MonthsPay range: $22 - 25/hrWork Type: OnsiteLocation: San Pablo, CAJob Description:Are you a compassionate and skilled phlebotomist looking to make a positive impact on patient care? We're seeking a dedicated Phlebotomist Patient Services Representative I to join our team and...
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Patient Service Representative, Float
2 weeks ago
San Diego, United States Family Health Centers of San Diego Full timeImpact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...
