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Retail Sales Professional

3 months ago

Houston, United States Valeforever Full time

As a Sales Professional, you will play a key role in driving our business forward by providing exceptional service and building strong relationships with our valued customers. If you thrive in a fast-paced and dynamic environment and have a keen eye for identifying opportunities, we invite you to apply and be a part of our sales-driven success story DUTIES

Greeting customers when they walk through the door Building rapport through conversation and honest recommendations Ringing up sales and arranging for delivery or pick-up of the customer’s order if needed Inviting customers to search the company’s website Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor Collaborating with fellow team members to keep the sales floor area clean and organized at all times Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design) Manage store marketing channels such as SMS, Email marketing and social media Develop and manage client book Communicate with executives on daily store operations through daily recaps and weekly selling reports Manage stylist pulls and VIP purchases REQUIREMENT

Strong interest in Fashion Experience with social media channels Experience using Shopify POS or similar software Experience with CMS platforms Experience with Klaviyo & Attentive is a preferred High school diploma or equivalent qualification A minimum of 3 years experience working in a retail environment, ideally in a managerial role Strong leadership and customer management abilities APPLY

To apply for this position, please submit your resume along with a well-crafted cover letter detailing your qualifications and why you believe you would be a great fit for this role. We look forward to reviewing your submission and getting to know you better. Thank you for your interest in joining our team

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