Housekeeper

2 months ago

Beachwood, United States Cleveland Marriott East Full time

About Us:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description:
As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including the Rock & Roll Hall of Fame, as well as the areas premier shopping and dining @ Pinecrest. Our talented team of professionals have yet again led us to a TripAdvisor Certificate of Excellence. We want to build on that momentum and continue hiring only the best in the business. If you're looking to grow as part of a strong team, come see what we can offer you for your career Cleveland Marriott East boasts 298 guest rooms, 13,000 sq ft of event space, M Club, restaurant, and a bar.

Overview:

We are seeking a full-time housekeeper, must be able to work any day of the week. This is a daytime position.Candidates should be service minded, energetic and have the ability to work wellin a team environment.

The primary responsibilities of the Room Attendant include but are not limited to:

  • Cleans and vacuums guests rooms; collects soiled linens for laundering, makes beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with a high-quality standard.
  • Report any room deficiencies (light bulbs, broken items etc)
  • Update daily assignment sheet with rooms completed and notes of any pertinent information.
  • Report missing hotel room items (i.e. towels, tissue boxes) to the office.
  • Report items left behind by a guest to the office and bring items to Security.
  • Use proper materials and cleaning products designated by the housekeeping department.
  • Maintain equipment in a clean and safe condition.
  • Ensure the Housekeeping closet on the floor is clean and tidy.
  • Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper.
  • Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention.
  • Completes any other duties assigned by the Director of Housekeeping or members of Management Team.
Qualifications:

Qualifications

  • Excellent customer service skills
  • Standing for up to 9 hours
  • lefting up to 40 pounds
  • pushing carts, containing linen and supplies, on carpet
  • Prior customer service experience
  • Prior experience in a luxury hotel is a plus
  • knowledge of additional languages is a plus


Compensation Range:
The compensation for this position is $14.00/Yr. - $14.00/Yr. based on qualifications and experience.

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