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Cashier-Food Prep

2 months ago


Laguna, United States Laguna Development Corporation Full time

Position Title: Cashier/Food Prep

Department: All Venues

Employment Classification: Non-Exempt

Position Summary/General Description:

A Cashier/Food Prep greets customers, takes orders, prepares food, handle payments and thanks customers while ensuring a safe, clean and efficient operation.

Expectations:

Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.

Act as a role model within and outside the corporation.

Maintain a positive and respectful attitude toward customers and co-workers.

Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

In friendly manner perform duties such as but not limited to: Communicate special menu items or specials to customers, take orders to customer specifications; cook/prepare food orders; deliver food/drink orders; replenish condiments, as needed; maintain beverage area, brews and coffee; maintain cleanliness (e.g., clean service/dining areas, etc.).

Maintain high cleanliness and sanitation standards in accordance with Food Systems Food Safety & Sanitation guidelines and the HACCP System.

Ensure that product quality standards are met through proper food preparation and prepare food products to proper specifications.

Operate a point of sale system/cash register without variance (e.g., maintain change in cash drawer; accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts; balance cash drawer and receipts; keep register area neat, clean and stocked with necessary supplies; and documents discrepancies).

Ability to follow directions and perform work independently

Ensure product is stocked and rotated to ensure proper expiration dates, and ensure product is displayed in an organized manner.

Promote brands/products to increase sales.

Act with urgency at all times to minimize wait times; maintains a quick and purposeful pace.

Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide fast and friendly service to guests).

Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).

Develop a thorough knowledge of services, room locations, amenities, surroundings, providing accurate directions, and information for guest inquiries about promotions and special events.

At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).

Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

High School Diploma or GED preferred.

Some experience in fast food environment and cash handling preferred.

Must possess basic mathematical skill (able to add, subtract, multiply and divide).

Licensing & Certification:

None.

Computer Equipment, Software, Machinery:

Operate Point of Sale system/cash register.

Operate and maintain dispensers such as fountain, juice, creamer, coffee and tea brewers.

Operate ice cream maker, fountain machine, fryer.

Essential Physical Requirements:

The job requires the ability to talk, turn, twist, stand for long periods of time, and repetitively use hands 51-100% of the time.

The job requires the ability to kneel and reach overhead 25-50 % of the time.

The job requires the ability to bend over and stoop 1-24% of the time.

The job requires the ability to carry, lift and slide/transfer 1-30lbs. 1-24% of the time.

Essential Mental Demands:

The job requires reading 51-100% of the time.

Supervisory Responsibilities:

None.

Work Environment (inside/outside):

The job is performed indoors in a restaurant environment.

Other Requirements:

Applicant must pass a pre-employment alcohol/drug screening.

Obtain and maintain a Serv-Safe Certification within 90 days of employment and/or transfer.

Varies