Customer Communications Associate

2 weeks ago

Escondido, United States Royal Management Company Inc Full time

Royal Management Inc. is hiring a Customer Communications Associate to assist customers in determining their eligibility and navigating the enrollment process for the Federal Lifeline Program. This is a government-funded position where we will provide complete training to individuals who already possess the key characteristics necessary for the Customer Communications Associate role including but not limited to: natural ambition, clear concise communication ability, and simple helpful customer service skills. The core responsibility of the Customer Communications Associate is to assist individuals on any type of government assistance in enrolling to receive a free wireless phone. The Customer Communications Associate is the perfect role for someone to combine a desire to help their community while also honing their skills in a professional, tech-driven environment.

Responsibilities of the Customer Communications Associate:

  • Conduct outreach efforts to potential eligible customers, assess if they meet the eligibility requirements for government assistance, and if so, complete enrollment in the program.
  • Government programs are inherently complicated. Utilize your training and understanding of the details to present features and benefits of the program in simple understandable language to customers and answer all questions.
  • Handles customers with care, sincerity, and empathy toward their issues and escalate any that you may need additional resources to resolve.
  • Attend regular training on community involvement, customer relations, and product/services updates and apply that information in a timely manner.
  • Collaborate with the Customer Enrollment Specialist team to track and record all CRM data, inventory tracking, and territory mapping efficiently and in full detail.
Customer Communications Associate Qualifications:
  • Previous experience in customer service, customer enrollment, member services, sales or account management is preferred but not required
  • Ability to build rapport with customers, be an active listener, and a proactive salesperson
  • Open-minded to feedback, adaptable, and coachable
  • Possess confidence in presentation skills to customers, clients, and management
  • High level of self-motivation and direction in order to hit goals with provided team support

#LI-Onsite

  • At&t Retail Sales Associate

    2 weeks ago

    Escondido, United States Prime Communications Full time

    Overview: We are seeking a Retail Sales Associate to join our dynamic team. If you are passionate about providing exceptional customer service and have experience in retail sales, this opportunity is perfect for you. **Responsibilities**: - Greet and assist customers in a friendly and professional manner - Conduct product demonstrations to showcase...

  • Customer Service/sales Associate

    2 weeks ago

    Escondido, United States Mission Marketing solutions inc Full time

    At Mission Marketing, we pride ourselves on delivering unparalleled customer experiences. We are currently seeking a dynamic and enthusiastic individual to join our in-store team. The role of Customer Service/Sales Associate combines elements of customer service and sales, requiring a proactive approach, excellent communication skills, and a genuine passion...

  • Customer Service and Sale Associate

    1 week ago

    Escondido, United States Hashimi Corp Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building....

  • Sales & Customer Service Associate

    2 months ago

    Escondido, United States Massage Envy Full time

    Overview: **Better Careers Begin at Massage Envy in Escondido, CA** **Do you have a passion for helping others?** At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best! We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an...

  • Library Associate 2

    4 weeks ago

    Escondido, United States Library Systems & Services Full time

    **Position Summary**: The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer...

  • Sales & Customer Service Associate

    3 days ago

    Escondido, California, United States Massage Envy Full time

    Overview:Better Careers Begin at Massage Envy in Escondido, CADo you have a passion for helping others?At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best We support and inspire you to be your best while we work together to help clients feel their best.As a team, we're committed to delivering an excellent...

  • Sales & Customer Service Associate

    2 months ago

    Escondido, United States Massage Envy Full time

    Overview: Better Careers Begin at Massage Envy in Escondido, CA Do you have a passion for helping others? At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best! We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...

  • Sales & Customer Service Associate

    4 weeks ago

    Escondido, United States Massage Envy Full time

    Overview Better Careers Begin at Massage Envy in Escondido, CA Do you have a passion for helping others? At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best! We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...

  • Sales & Customer Service Associate

    3 weeks ago

    Escondido, United States Massage Envy Full time

    Overview: Better Careers Begin at Massage Envy in Escondido, CA Do you have a passion for helping others? At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best! We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...

  • Sales & Customer Service Associate

    2 weeks ago

    Escondido, United States Massage Envy Full time

    Overview Better Careers Begin at Massage Envy in Escondido, CA Do you have a passion for helping others? At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best! We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent...

  • Library Associate 2

    2 weeks ago

    Escondido, United States Library Systems & Services LLC Full time

    Position Summary: The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service...

  • Library Associate 2

    4 weeks ago

    Escondido, United States Library Systems & Services Full time

    Job DescriptionJob DescriptionPosition Summary:The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation...

  • Library Associate 2

    3 weeks ago

    Escondido, United States Library Systems & Services Full time

    Position Summary:The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service...

  • Library Associate 2

    3 weeks ago

    Escondido, United States Library Systems & Services Full time

    Job DescriptionJob DescriptionPosition Summary:The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation...

  • Installation Technician San Diego, Ca

    3 weeks ago

    Escondido, United States Bear Communications Inc Full time

    **About BearCom**: - Largest Distributor of Wireless Voice, Data, and Video Solutions in North America - 40+ Years Industry-Leading Experience - Partnerships with Motorola, JVC Kenwood, Avigilon, +More - 75+ Branches Across North America - BearCom employs a wide range of installation and technical team members and _will provide extensive on-the-job...

  • Community Manager

    2 weeks ago

    Escondido, United States ConAm Management Corporation Full time

    **Community Manager (Affordable) - Multiple Properties | Escondido, CA** **WHO WE ARE**: CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with **11 regional offices **that employs a team of...

  • Community Manager

    1 month ago

    Escondido, United States ConAm Management Corporation Full time

    Job DescriptionJob DescriptionCommunity Manager (Affordable) – Manzanita | Escondido, CAWHO WE ARE:CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs a team...

  • Community Manager

    2 weeks ago

    Escondido, United States ConAm Management Corporation Full time

    Job DescriptionJob DescriptionCommunity Manager (Affordable) – Multiple Properties | Escondido, CAWHO WE ARE:CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that...

  • Community Manager

    3 weeks ago

    Escondido, United States ConAm Management Corporation Full time

    Job DescriptionJob DescriptionCommunity Manager (Affordable) – Manzanita | Escondido, CAWHO WE ARE:CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs a team...

  • Remote Customer Service and Sales Associate

    2 weeks ago

    Escondido, United States Hashimi Corp Full time

    Job DescriptionJob DescriptionJob Summary: We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Inside Sales Representative. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and...