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Sales & Customer Service Associate

4 months ago

Escondido, United States Massage Envy Full time
Overview

Better Careers Begin at Massage Envy in Escondido, CA

Do you have a passion for helping others? At the Massage Envy in Escondido, California franchise, we are looking for the Best of the Best We support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. So, if you love to work with people and are looking for a sales opportunity, Massage Envy in Escondido can help you advance your career 

Perks & Pay:

  • A healthy compensation plan that rewards your hard work 
    • Compensation ranges from $16.00/hr to $20.00/hr, including bonuses and commissions.
  • Benefits that help you take care of you:
    • Employee Appreciation Bonuses like Paid Time Off, Employee Service Benefits (massage, facial, stretch sessions), employee discounts, fun competitions and prizes
    • Benefits that include an Employee Assistance Program and Paid Sick Leave
    • Employer/Employee Partnership programs like Employee Referral bonuses, cross-training, leadership training and more 
  • A dynamic, energizing environment where you're consistently challenged, never bored   
  • Training to help you grow and refine your sales and customer service skills.
  • A flexible schedule for a better work/life balance

Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary $15.50 - $20.00