PT Customer Service Leader

3 weeks ago

Utica, United States Hannaford Supermarkets Full time

PT Customer Service Leader(Flex position, gaurunteed at least 30 hours a week)

*Must be available until 10pm Thursday's, Friday's and weekends*

Qualifications:

Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Essential Job Functions:

  1. Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  2. Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  3. Handle cash pickups and change orders as requested and log as required.
  4. Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
  5. Provide customers and associates with hassle-free refunds while applying all applicable guarantees
  6. Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
  7. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
  8. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Duties and Responsibilities:
  1. Observe and follow all company policies and established procedures.
  2. Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
  3. Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
  4. Assist in special projects and perform other functions as assigned by supervision.
  5. Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  6. Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
  7. Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
  8. Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
  9. Frequently, perform cashier and/or bagging functions
  10. Frequently, perform service desk/kiosk and if trained, bookkeeper functions
  11. Perform all other duties as assigned.
Physical Requirements:
  1. Perform repetitive hand and arm motions while standing/walking the majority of the shift.
  2. Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
  3. Push or pull up to 75 pounds on occasion.
  4. Work in and out of inclement weather when necessary.
  5. Gather up to five shopping carts and push them to designated areas.
  6. Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
  7. Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

  • Cashier - Service Associate PT

    1 month ago

    Utica, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...

  • Cashier - Service Associate PT

    1 month ago

    Utica, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...

  • Cashier - Service Associate PT

    3 weeks ago

    Utica, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...

  • PT Hannaford To Go Expeditor

    5 days ago

    Utica, United States Hannaford Supermarkets Full time

    PT Hannaford To Go Expeditor Job Summary: As an Expeditor, you are the customer service liaison of the Hannaford To Go department. You are the voice the customer hears on the phone and the face they see at pickup, a true representative of Hannaford. You lay the groundwork for every customer pickup and delivery to be as smooth and quick as possible. Your...

  • PT Sanitation Maintenance

    4 weeks ago

    Utica, United States Hannaford Supermarkets Full time

    PT Sanitation Maintenance Qualifications:Effective interpersonal and communication skills and a desire to work in a team environment. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Must meet minimum age requirements. Flexible schedule needed.Essential Job Functions: Maintain cleanliness and conditions of...

  • Customer Service Representative

    2 weeks ago

    Utica, United States Planet Fitness Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementTraining & development We are seeking a Customer Service Representative to join our team!Please watch this video to get an understanding of the expectations of the job to ensure this is the right fit for you. Why you should join Planet Fitness:Great growth opportunities - we...

  • Customer Service Representative

    4 weeks ago

    Utica, United States U-Haul Full time

    Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    3 weeks ago

    Utica, United States U-Haul Full time

    Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • Customer Service Representative

    7 days ago

    Utica, United States U-Haul Full time

    Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys exceptional...

  • Customer Service Representative

    3 weeks ago

    Utica, United States U-Haul Full time

    Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...

  • Customer Service Representative

    2 weeks ago

    Utica, United States U-Haul Full time

    Location: 430 Lomond Pl, Utica, New York 13502 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...

  • PT Sales Associate Cashier

    4 weeks ago

    Utica, United States Hannaford Supermarkets Full time

    Pt Sales Associate Cashier(must be available until 10pm and on weekends)Qualifications: Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Willingness to learn multiple tasks. Demonstrated ability to perform the technical requirements of the job.Essential Job Functions: Greet all...

  • PT Sales Associate Cashier

    6 days ago

    Utica, United States Hannaford Supermarkets Full time

    Pt Sales Associate Cashier(must be available until 10pm and on weekends)Qualifications: Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Willingness to learn multiple tasks. Demonstrated ability to perform the technical requirements of the job.Essential Job Functions: Greet all...

  • Customer Service Representative

    1 month ago

    Utica, United States PLANNED PARENTHOOD ACTION FUND INC Full time

    **Customer Service Representative** Utica, NY / Clinical Clinical Services - Health Center Based / Full Time When you join PPGNY as a Customer Service Representative, you will be the primary point of contact for patients via telephone and set the stage for a positive and supportive experience with our organization. You will foster a positive work environment...

  • Customer Service Representative

    3 weeks ago

    Utica, United States PLANNED PARENTHOOD ACTION FUND INC Full time

    **Customer Service Representative** Utica, NY / Clinical Clinical Services - Health Center Based / Full Time When you join PPGNY as a Customer Service Representative, you will be the primary point of contact for patients via telephone and set the stage for a positive and supportive experience with our organization. You will foster a positive work environment...

  • Sales Leader

    2 months ago

    Utica, United States SOS Roofing Full time

    Job DescriptionJob Description SOS Roofing is currently seeking to hire a Sales Leader / Market Development Professional to join our team! You will be responsible for overseeing and developing a lead generation and sales to drive company revenue.Responsibilities:Oversee and coordinate the sales activitiesEstablish sales territories, quotas, and goals for...

  • Full Time Customer Service Team Lead

    4 days ago

    Utica, United States Bass Pro Inc Full time

    Pay Range: $19.00 - $24.50POSITION SUMMARY:Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.ESSENTIAL...

  • Shift Leader>

    3 weeks ago

    Utica, United States Jet's Pizza Full time

    Jet's Pizza - 55125 Shelby Rd. [Restaurant Shift Supervisor] As a Shift Leader at Jet's Pizza, you'll: Be responsible for opening and closing duties; Create and manage employee schedules; Make sure the quality of the product being made/served is high; Resolve customer complaints quickly and professionally; Oversee the work of all staff members and manage...

  • Shift Leader>

    3 weeks ago

    Utica, United States Jet's Pizza Full time

    Jet's Pizza - 55125 Shelby Rd. [Restaurant Shift Supervisor] As a Shift Leader at Jet's Pizza, you'll: Be responsible for opening and closing duties; Create and manage employee schedules; Make sure the quality of the product being made/served is high; Resolve customer complaints quickly and professionally; Oversee the work of all staff members and manage...

  • Customer Service Representative

    4 weeks ago

    Utica, United States Community Bank System Full time

    OverviewBenefit Plans Administrative Services (BPAS) is a leading provider of employee benefits administration, trust services, collective investment fund administration and actuarial consulting services to customers on a national scale. We support 4,200 retirement plans, $115 billion in trust assets, $1.3 trillion in fund administration, and more than...