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Budtender Patient Care Coordinator Full-Time

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Baltimore, United States Vireo Health LLC Full time

Who we areHere at Green Goods, our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences.Vireo is proud to have one of the most diverseworkforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales & Marketing, we are hiring people who share our vision and passion for improving people's lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about youWhat you will doWe are seeking an energetic and flexible Full-Time Patient Care Coordinator to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This role reports directly to the Dispensary Manager. Highlighted Responsibilities•Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.•Assists patients and caregivers through the dispensary process/experience•Helps to trains other team members in the use of cannabis-based medicines•Completes operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges•Must comply with all state laws and regulations•Participates in recordkeeping and reporting necessary for State Compliance•Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing•Works on company initiatives to achieve set goals and performance indicators•Educates patients on the proper use and storage of medical cannabis medications•Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider's recommendation•Provides exceptional customer service to patients, potential patients, caregivers, and providers•Maintains cash register and accountability for assigned drawer•Completes opening/closing procedures as assigned•Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries•Assists with the incoming orders, shipments, and deliveries of supplies•Attends staff meetings, continuing education, as directed•Maintains and safeguards entrusted confidential information•Works with eCommerce platform to review and approve online orders and patient accounts•Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications•Ability to pass background check and drug test as required by law.•Performs other duties as assigned.Qualifications•A high school diploma and 1-3 years' experience in a retail environment•Proficiency with MS Office required•Experience working in a healthcare setting is preferred•Excellent communication skills, verbal and written•Ability to work in a team environment, as well as independently•Ability to handle multiple tasks simultaneously•Ability to work in a fast-paced environment•Adaptable to change in the work environment•At least 21 years of age as required by law•Weekend availabilityEEO StatementVireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com