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Customer Service/Order Entry Coordinator

3 months ago


Greensboro, United States Staff Financial Group Full time

Our client, a growing supplier located in Greensboro, NC, has an opening for an experienced Customer Service/Order Entry Coordinator. Requirements and duties include: Order entry and processing of supplier purchase orders and distributor sales orders. Day-to-day communication and interaction with US-based distributors, 3PL warehouses, and members of the sales team. Experienced with Excel to generate and analyze detailed reports; the ability to self-manage many initiatives in a fast-paced work environment. Experienced communication, interpersonal, and customer service skills are required. Order Processing: Process distributor invoices/sales orders and direct import purchase orders accurately into the company’s order processing system (QuickBooks). Monitor Order Entry emails for incoming orders/inquiries. Verify purchase order quantities, vintages, and pricing. Accurately submit Distributors’ orders to the appropriate 3PL warehouse. Communicate adjustments/confirmations to Distributors and retrieve daily BOLs from 3PL warehouses to invoice shipped orders. Respond to Distributors’ general inquiries and maintain daily filing of invoices and purchase orders processed. Monitor order quantities and potential out-of-stocks. Assist the Operations Manager with warehouse month-end reporting, warehouse reconciliations, and other assignments to be determined. For consideration submit resume to ken@stafffinancial.com . Click here to apply online . #J-18808-Ljbffr