Lead Server

4 months ago


Trussville, United States Spare Time Entertainment Full time

** Lead Server - Trussville, AL**

**Job Category****:** Food and Beverage **Requisition Number****:** SERVE01230 Showing 1 location **Job Details**

**Description**

* Plan and conduct training for new teammates and continued education for the veteran team.

* Supervise servers to ensure compliance and share praise or concerns to reporting managers.

* Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).

* Serve guests utilizing Spare Time Entertainments Steps of Service.

* Demonstrate knowledge of the menu, with the ability to make suggestions.

* Promote knowledge of the locations features and upcoming events.

* Patrol assigned section to respond to guests needs and take action to correct any problems.

* Assist other servers handle guest complaints.

* Always review guests identification and monitors alcohol consumption, adhering strictly to the Spare Time Entertainment Policy, state policy and law.

* Help with food preparation, when necessary.

* Adhere to all food safety and quality regulations.

* Assist with waste control.

* Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change.

* Provide all required complimentary shift paperwork with settlement in a consistent and organized manner.

* Complete shift opening and closing duties.

* Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly.

* Maintain clean equipment and working areas by following the restaurants preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.

* Keep products and areas organized and restocked as needed.

* Communicate any inventory shortages to supervisor.

* Maintain current certifications required by State and those offered by Spare Time Entertainment.

* Report all company violations to management.

* Other duties as assigned.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Preferred**

High school diploma preferred.

2+ years of previous waitstaff experience preferred in comparable field.

SERVSafe and/or TIPS certification preferred or required if mandated by the state.

**Licenses & Certifications**


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