Lead Server
4 months ago
** Lead Server - Trussville, AL**
**Job Category****:** Food and Beverage **Requisition Number****:** SERVE01230 Showing 1 location **Job Details**
**Description**
* Plan and conduct training for new teammates and continued education for the veteran team.
* Supervise servers to ensure compliance and share praise or concerns to reporting managers.
* Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
* Serve guests utilizing Spare Time Entertainments Steps of Service.
* Demonstrate knowledge of the menu, with the ability to make suggestions.
* Promote knowledge of the locations features and upcoming events.
* Patrol assigned section to respond to guests needs and take action to correct any problems.
* Assist other servers handle guest complaints.
* Always review guests identification and monitors alcohol consumption, adhering strictly to the Spare Time Entertainment Policy, state policy and law.
* Help with food preparation, when necessary.
* Adhere to all food safety and quality regulations.
* Assist with waste control.
* Confidently operate the POS System making accurate transactions while ringing orders, providing guests their bill, collecting payments, and making change.
* Provide all required complimentary shift paperwork with settlement in a consistent and organized manner.
* Complete shift opening and closing duties.
* Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly.
* Maintain clean equipment and working areas by following the restaurants preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
* Keep products and areas organized and restocked as needed.
* Communicate any inventory shortages to supervisor.
* Maintain current certifications required by State and those offered by Spare Time Entertainment.
* Report all company violations to management.
* Other duties as assigned.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Preferred**
High school diploma preferred.
2+ years of previous waitstaff experience preferred in comparable field.
SERVSafe and/or TIPS certification preferred or required if mandated by the state.
**Licenses & Certifications**
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