Personal Banker

2 weeks ago

Chicago, United States Devon Bank Full time

At Devon Bank, we believe that if you take care of your community, your community will take care of you. We are a full-service community bank located in one of the most diverse areas in the country.

Our mission has always been to be the bank that the neighborhood needs-to tailor its service offerings to the particular wants of the community. This means that in addition to offering business and personal banking, commercial, real estate and mortgage loans, trust and international services, electronic banking services from online banking and bill pay to ATM/Debit Cards and Mobile Banking, we also offer customized products, such as faith-based financing.

We are seeking a Personal Banker to join our dynamitic retail banking team.

Responsibilities:

  • Provide superior banking personal service to Devon Bank's diverse customer base.
  • Multi-task into the role of Teller and ITM banker and assist with Safe Deposit responsibilities.
  • Meet Bank sales goals and expectations within the Bank's overall Sales culture including generating new business to assist in meeting the Bank's profitability goals.
  • Analyze and take ownership of new and existing customer requests to uncover financial goals and recommend appropriate products and services to fit their needs.
  • Performs all responsibilities associated with opening and closing consumer accounts, maintenance changes to accounts and safe deposit account opening.
  • Mortgage referrals/Commercial referrals/Wealth Management referrals/Treasury Management referrals.
  • Understands, adheres, and complies with all bank policies, CIP procedures, and compliance regulations to minimize risk and loss exposure to the bank.
  • Responsible for balancing cash drawer with no errors
  • Provide dual control for opening and closing of the Safe Deposit and Cash Vault.
  • Respond to phone inquiries and requests from customers including internal departments.
  • Assist with daily voicemail log and email responses.
  • Participates in various bank related sponsored events.
  • Complete all bank assigned online training courses in the allotted time.
Requirements
  • High School Diploma or equivalent.
  • Minimum 2 years of Personal Banking experience, Teller experience a plus.
  • Good computer skills including Word, Excel, PowerPoint, Outlook.
  • Strong verbal and written communication skills.
  • Exceptional customer service skills and ability to meet sales objectives.
  • Team player
  • Professional presentation
  • Flexible with work schedule and willing to work at our Glenview and Wheeling branches as needed, but will generally be at our Chicago branch at Devon & Western.

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