Senior Universal Banker

4 weeks ago

Chicago, United States CareerBuilder Full time

The Senior Universal Banker is responsible for performing a complete range of services for customers including processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Works with customers to identify needs and explain products/services with the goal of converting service opportunities into sales events. The Senior Universal Banker is also responsible for coordinating the activities of the Tellers by assigning work, answering questions, and resolving problems. This role will assist with complex transactions and sensitive client problems while also administering and explaining policies and procedures.
Duties and Responsibilities:
Provides support to all assigned areas of branch operations where service or assistance is needed.
Accurately processes transactions and new account openings in a timely and professional manner.
Constantly looks for ways to improve processes that will improve the customers experience and communicate those ideas to Branch Management.
Assesses and handles retail customers banking needs and obtain and process customer/account information, including cash handling.
Opens and services accounts and identify cross-selling opportunities for new and existing customers.
Calls on potential or existing customers to develop new business by promoting our banks services and products, with the goal of expanding relationships and bank profitability.
Displays exceptional customer service and sales skills and maintain a professional attitude.
Maintains accuracy and compliance in all account documentation.
Minimizes risk of losses, including cash differences and other controllable losses.
Maintains current knowledge of all Federal and State laws and regulations, along with the Banks policies and procedures.
Processes teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.).
Processes and validates accuracy of coin and currency amounts related to incoming and outgoing cash shipments.
Makes sound judgments regarding customer service and risk to the bank, effectively balancing both. Understands when to escalate a problem or situation to management for resolution.
Continues to look for ways in which to complete tasks and duties in an efficient, cost-effective, and productive manner, without sacrificing excellent customer service.
The incumbent also maintains current knowledge of competitor products, services, and current promotions.
Ensures proper coverage for adherence to dual control.
Completes the monthly branch certification to recap audits, teller differences and Teller Line operational duties in a timely and accurate manner.
Maintains ample levels of supplies and utilizes the proper order forms when requisitioning supplies.
Ensures that Tellers balance out at drawer limits daily per Bank policy.
Ensures that all bank policies pertaining to monies and balancing are strictly and continually adhered to.
Establishes clear and on-going communication with management.
Ensures adherence to guidelines of the BYB Branch Survival Guide
All other duties as assigned.
Note: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Qualifications

:
High School Degree or GED required
3+ years of experience in a banking environment.
1+ years of experience as a teller, personal banker or universal banker is a plus.
Must be detail oriented with excellent organizational skills.
Team player with a strong desire to learn, exercise good leadership skills, independent judgment, discretionary thinking, creativity and be able to work in a fast-paced environment.
Strong knowledge of Microsoft Office preferred.
Working knowledge of banking regulatory requirements.
Knowledgeable about a wide variety of retail bank products and administrative support
Strong time management skills and attention to detail.
Ability to communicate in a professional, accurate, and clear manner with internal & external stakeholders.
Must be able to lift 30 pounds.
PHYSICAL DEMANDS/WORK ENVIRONMENT

:
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The hourly compensation range for this position is $24.04 to $30.10. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, youll find a far-reaching choice of benefits and incentives.

#J-18808-Ljbffr

  • Senior Universal Banker

    6 days ago

    Chicago, United States Byline Bank Full time

    Job Description Job Description Objective of Position: The Senior Universal Banker is responsible for performing a complete range of services for customers including processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Works with...

  • Senior Universal Banker

    4 weeks ago

    Chicago, United States Byline Bank Full time

    The Senior Universal Banker is responsible for performing a complete range of services for customers including processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Works with customers to identify needs and explain products/services...

  • Universal Banker

    3 weeks ago

    Chicago, United States Byline Bank. Full time

    Job DescriptionJob DescriptionObjective of Position: The Universal Banker is responsible for conducting teller and cash vault transactions in an accurate and timely manner. This role provides sales and servicing of all bank products and services. The Universal Banker will work with the operations and sales team to achieve deposit, business, and consumer...

  • Universal Banker

    1 month ago

    Chicago, United States Parkway Bank Full time

    **PARKWAY BANK** **Location: 4646 N. Cumberland Avenue** **Chicago, IL 60656** **Hours: Monday/Tuesday/Thursday/Friday: 7:30 a.m. - 6:00 p.m.** **Saturday hours are typically: 7:30 a.m. - 1:00 p.m.** Hours may change based on coverage needed for opening and closing the branch as well as the needs of the bank. Hours vary based on opening/closing...

  • Universal Banker I

    7 days ago

    Chicago, United States Peoples Bancorp (OH) Full time

    This is a great opportunity for a Universal Banker I!Spanish speaking preferred. Job Summary Provide prompt, efficient, and friendly service to ensure an Excellent Customer Experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and...

  • Head Universal Banker- Bilingual English/spanish

    1 month ago

    Chicago, United States Citi Full time

    The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts,...

  • Head Universal Banker- Bilingual English/spanish

    4 weeks ago

    Chicago, United States Citi Full time

    The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts,...

  • Part-time Universal Banker I

    7 days ago

    Chicago, United States Peoples Bancorp (OH) Full time

    This is a great opportunity for a Part-time Universal Banker I! Polish speaking preferred. Job Summary Provide prompt, efficient, and friendly service to ensure an Excellent Customer Experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately...

  • Senior Investment Banking Analyst

    4 weeks ago

    Chicago, United States Staffworthy Inc Full time

    Our global client's Industrials Team is currently seeking a dedicated Investment Banking Senior Analyst to join their team in the Chicago, IL office. The selected candidate will work closely with the Metals sub-vertical, engaging in both upstream and downstream transactions. Responsibilities: Support Senior Bankers: Collaborate with senior bankers in...

  • University Registrar

    1 week ago

    Chicago, United States North Park University, IL Full time

    About North Park Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world. North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from...

  • University Registrar

    1 month ago

    Chicago, United States North Park University Full time

    Job DescriptionJob DescriptionAbout North ParkFounded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United...

  • Executive Assistant

    2 weeks ago

    Chicago, United States Robert W. Baird & Co. Incorporated Full time

    Investment Banking - Chicago Join our Global Investment Banking team as an Executive Assistant. Benefit from tailored mentorship, learning resources, and clear career paths. Support the team in administrative tasks, client relations, marketing, and talent development. The role involves managing calendars, arranging meetings, handling travel arrangements,...

  • Senior FPGA Engineer

    9 hours ago

    Chicago, United States Next Step Systems Full time

    Senior FPGA Engineer, Chicago, IL We are looking to hire a highly talented Senior FPGA Engineer to join the technology team. This position is 100% Onsite and NOT open for Remote. Company Will Sponsor Visas! Company Will Relocate Candidates! Senior FPGA Engineer Responsibilities: - Oversee full life cycle of FPGA development.- Working collaboratively with the...

  • University Registrar

    4 weeks ago

    Chicago, Illinois, United States North Park University Full time

    About North Park Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world. North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles...

  • Investment Banking Senior Analyst, Senior Housing

    5 days ago

    Chicago, United States B C Ziegler & Co Full time

    Job DescriptionJob DescriptionCORPORATE PROFILE Ziegler is a privately held investment bank, capital markets and proprietary investments firm. Specializing in the healthcare, senior living and education sectors, as well as general municipal and structured finance, enables us to generate a positive impact on the communities we serve. Headquartered in Chicago...

  • Investment Banking Summer Intern

    3 weeks ago

    Chicago, United States B C Ziegler & Co Full time

    Job DescriptionJob DescriptionPOSITION OVERVIEWWe are looking for rising senior students to join us for a summer intern position in our paid internship program. This program is designed to help give young professionals the opportunity to gain real-world experience at a dynamic investment bank!Ziegler is a privately held investment bank, capital markets and...

  • Senior Quantitative Researcher, Buy-Side

    9 hours ago

    Chicago, United States Next Step Systems Full time

    Senior Quantitative Researcher, Buy-Side, Chicago, IL This Senior Quantitative Researcher position is 100% Onsite and NOT open for Remote. Company Will Sponsor Visas! Company Will Relocate Candidates! Senior Quantitative Researcher Responsibilities: - Work collaboratively with the technology and business teams to develop an understanding of complex financial...

  • Senior Quantitative Researcher, Strategy Developer, Buy-Side

    8 hours ago

    Chicago, United States Next Step Systems Full time

    Senior Quantitative Researcher, Strategy Developer, Buy-Side, Chicago, IL This Senior Quantitative Researcher position is 100% Onsite and NOT open for Remote. Company Will Sponsor Visas! Company Will Relocate Candidates! Senior Quantitative Researcher, Strategy Developer Responsibilities: - Work collaboratively with the technology and business teams to...

  • Senior Quantitative Researcher, Buy-Side, PhD Preferred

    8 hours ago

    Chicago, United States Next Step Systems Full time

    Senior Quantitative Researcher, Buy-Side, PhD Preferred, Chicago, IL This Senior Quantitative Researcher position is 100% Onsite and NOT open for Remote. Company Will Sponsor Visas! Company Will Relocate Candidates! Senior Quantitative Researcher Responsibilities: - Work collaboratively with the technology and business teams to develop an understanding of...

  • 2024 Corporate Client Banking

    4 weeks ago

    Chicago, United States Longwood University Full time

    You are viewing a preview of this job. Log in or register to view more details about this job. Commercial Banking – Corporate Client Banking and Specialized Industries Summer Analyst Program The Corporate Client Banking & Specialized Industries (CCBSI) group focuses on companies with revenues between $500mm and $2B+ who require traditional banking services...