National Account Manager

2 weeks ago

Indianapolis, United States BDA Full time

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

Location: Preference will be given to candidates that reside in Indianapolis, Chicago, Cincinnati, Ohio, Michigan, Illinois or Indiana.

Those that reside within 50 miles of a BDA office will be required to follow a hybrid work schedule, with 3 days in the office and 2 days working from home. Those located farther away will work remotely.

As a National Account Manager at BDA, you will play a vital role in building and maintaining strong relationships with our clients. Your primary focus will be on understanding the clients' needs and objectives, recommending suitable merchandise solutions and programs, and ensuring the successful execution and on-time delivery of projects. You will collaborate with various internal teams to meet customer expectations and contribute to the overall growth and success of BDA while meeting your client's needs.

The role of a National Account Manager at BDA is dynamic and customer-focused. Success in this position requires a combination of sales acumen, relationship building, creativity, project management, product knowledge, and the ability to consistently deliver excellent service to clients. By fostering strong relationships and providing valuable promotional solutions, the National Account Manager significantly contributes to the growth and success of BDA and the client's marketing and branding goals.
Duties and responsibilities

  • Develop and nurture long-term relationships with existing clients
  • Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally. Serves as escalation point for direct reports and client needs.
  • Understand clients' promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions
  • Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image.
  • Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations
  • Understand BDA business units and services to evaluate and Identify opportunities to upsell or cross-sell additional products, programs or services to existing clients
  • Understand, interpret and analyze financial aspects of accounts to make sound financial business decisions for BDA. Review and analysis of client reports, sales revenue, gross margins, sales reports, operating expenses etc.
  • Create compelling proposals & presentations that showcase the value of our products and services
  • Works with Director to develop proactive strategy/set direction for assigned account(s).
  • Creates compelling presentations and pitches for client opportunities
  • Prepare accurate and competitive quotes for clients based on their requirements
  • Lead with positive intent and work together with both internal and external customers.
  • Coordinate and collaborate with client service coordinators, production associates, and other cross functional teams (design, logistics, purchasing etc) to deliver on spec and on time.
  • Assist Director with client business reviews. Monitor client satisfaction and address any issues to ensure a high level of customer retention.
  • Conduct post-order follow ups to gather feedback and assess the success of the promotional project/program
  • Meet and exceed assigned sales targets and contribute to BDA's revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals.
  • Work with Director to set revenue and margin goals for entire team. Maintain and grow individual budget while managing and supporting the growth of collective client portfolio of team ($7M plus benchmark)
  • Coach and mentor other Account Managers and Associate Account Managers on key account team.
  • Manage performance management documentation of direct reports to include CDPs, PIPs and written warning process with Director. Conduct annual performance reviews of direct reports.
  • Assist Director in interviewing and recruiting of new talent
  • Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge.
  • Manage contact and opportunity database and execute strategic account plans
  • Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies
Job Skills and Traits
  • Creativity and experience in merchandise. Ability to come up with out of the box, fresh new ideas
  • Excellent organizational skills to manage multiple clients and orders simultaneously
  • Fast paced, deadline driven multi-tasker
  • Leads by example and develops team to learn and grow new skills
  • Energetic self starter who exudes accountability, urgency and passion
  • Team player
  • Strong interpersonal, communication, customer service and presentation skills to build and maintain client relationships effectively
  • Possess strong financial acumen with an understanding of calculating financial data such as margins & discounts to ensure profitable sales results.
  • Exceptional negotiation and problem-solving abilities
Qualifications
  • 5+ years proven experience in sales, business development and account management
  • Experience
  • Proven track record of increasing sales and business opportunities through client development
  • Proficient in MS Office suite (Excel, Outlook, Word, Powerpoint)
  • Proficiency in using CRM software and other relevant tools for sales and order management. (Salesforce preferred)
  • Promotional merchandise experience preferred but not required
  • Knowledge of safety and compliance standards for consumer packaged goods, ensuring adherence to regulatory requirements and best practices.


We are pleased to share the base salary range for this position is $90,000 to $120,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA's total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.

BDA is more than a workplace - it's a family. For more than four decades we've promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

Connect With Us Not ready to apply? Connect with us for general consideration.

For more information:

www.bdainc.com

For information about BDA's privacy policy for job applicants click here.

Must be 18 years or older to apply.

  • National Account Strategic Manager

    3 weeks ago

    Indianapolis, United States Elevance Health Full time

    Anticipated End Date: 2024-11-15 Position Title: National Account Strategic Manager - National Central Acct Management Job Description: National Account Strategic Manager - National Central Acct Management Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health...

  • National Account Strategic Manager

    3 weeks ago

    Indianapolis, United States Elevance Health Full time

    Anticipated End Date:2024-11-15Position Title:National Account Strategic Manager - National Central Acct ManagementJob Description:National Account Strategic Manager - National Central Acct Management Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint...

  • National Account Sales Manager

    4 weeks ago

    Indianapolis, Indiana, United States ADT Full time

    Job Summary: We are seeking a highly motivated and experienced National Account Sales Manager to join our team at ADT. The successful candidate will be responsible for developing and maintaining relationships with national, regional, and multiple location companies within a specific geographic territory. Key Responsibilities: Identify and pursue new...

  • Senior National Account Manager

    3 months ago

    Indianapolis, United States INCPG Full time

    Position Title: Senior National Account ManagerSummary:The Senior National Account Manager will play a pivotal role in developing and executing the annual business plan for their assigned accounts, driving both sales and profit growth across current and new product lines. As a key leader within the sales team and an integral member of the channel’s...

  • National Account Manager

    1 week ago

    Indianapolis, United States Elevance Health, Inc. Full time

    Provides strategy for retention and business development while providing day-to-day account service. Develops relationship with key client contacts including consultants and/or brokers and develops a comprehensive understanding of client. Develops mu Account Manager, Management, Manager, Product Sales, Healthcare, Accounting, Account

  • Associate National Account Manager

    6 months ago

    Indianapolis, United States ADT Full time

    Company Overview: The next generation of ADT Commercial is here. At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep...

  • National Account Manager

    3 weeks ago

    Indianapolis, United States BDA Full time

    Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our...

  • National Account Manager

    2 weeks ago

    Indianapolis, United States BDA Full time

    Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our...

  • National Accounts Growth Strategist

    4 weeks ago

    Indianapolis, Indiana, United States Delta Faucet Company Full time

    As a Senior Manager, National Accounts at Delta Faucet Company, you will be responsible for driving growth and success with our strategic accounts.This dynamic role involves partnering with key customers, agencies, showrooms, and internal resources across channel marketing, finance, supply chain, and category management to achieve our business...

  • Accounting Operations Specialist

    4 weeks ago

    Indianapolis, Indiana, United States National FFA Full time

    Job Summary:As an Accounting Operations Representative at National FFA, you will play a critical role in ensuring the smooth operation of our financial transactions. This position requires a high level of accuracy, attention to detail, and excellent communication skills.Key Responsibilities:Process high transaction volumes accurately and timely in both...

  • Accounting Manager

    5 days ago

    Indianapolis, United States gpac Full time

    Job Description Accounting Manager An award-winning Engineering firm in Indianapolis is looking for an Accounting Manager to join the team. This is a stable 40-year-old award-winning organization providing innovative cutting-edge design solutions nationally and internationally. The Accounting Manager will report directly to the company President, providing...

  • Accounting Manager

    2 months ago

    Indianapolis, United States Creative Financial Staffing Full time

    Why take the Accounting Manager position with this company: Recognized as a top workplace in the nation by the prestigious Great Place to Work! Nationwide company with lots of room for growth. Company is the top in its market and has been recognized for its commitment to their industry. This company cares about its employees and offers a flexible work...

  • Account Manager

    4 weeks ago

    Indianapolis, United States BCforward Full time

    BCforward is currently seeking a highly motivated Account Manager for an opportunity in Indianapolis, Indiana!Summary:Position Title: Account ManagerLocation: On-site in Indianapolis, IndianaAnticipated Start Date: 11/11/2024Duration: Full-Time EmployeeWork Requirement: W2, sponsorship cannot be provided for this role.Pay Range: $50,000/year to $65,000/year....

  • Account Manager

    3 weeks ago

    Indianapolis, United States White Cap Supply Holdings, LLC Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Office Account Manager

    6 days ago

    Indianapolis, United States GPAC Full time

    p>Office Account ManagerA prominent and award-winning Engineering firm in Indianapolis is looking for an Office Account Manager to join the team. This is a stable 40-year-old award-winning organization providing innovative cutting-edge design solutions nationally and internationally.The role of the Office Account Manager will provide support for engineering...

  • Account Manager

    2 weeks ago

    Indianapolis, United States White Cap Supply Holdings, LLC Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Account Manager

    2 weeks ago

    Indianapolis, United States White Cap Supply Holdings, LLC Full time

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force...

  • Manager, Accounting

    3 weeks ago

    Indianapolis, United States Salesforce.Com Inc Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry...

  • Strategic Account Manager

    4 weeks ago

    Indianapolis, Indiana, United States Royal Caribbean Group Full time

    Position Summary:As a Strategic Account Manager at Royal Caribbean Group, you will be responsible for generating profitable revenue amongst retail travel agency and incentive accounts within a specified geographic territory. You will work closely with the Director, Sales to analyze and develop opportunities within the territory, and develop territory account...

  • Accounting Manager

    2 months ago

    Indianapolis, United States Creative Financial Staffing Full time

    Accounting Manager ABOUT THE COMPANY: As an Accounting Manager at Our Client, you will lead the financial operations that drive our mission forward. This role offers a unique opportunity to blend your expertise as an Accounting Manager with your passion for the community, making a tangible difference every day. You'll be part of a dedicated team committed...