![HomeFirst Services of Santa Clara County](https://media.trabajo.org/img/noimg.jpg)
Training Coordinator
2 months ago
Job Details
Level
Experienced
Job Location
Newberry - San Jose, CA
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$28.00 - $32.00 Hourly
Travel Percentage
Road Warrior
Job Shift
Day
Job Category
Nonprofit - Social Services
Description
POSITION: Training Coordinator
PROGRAM/LOCATION: Training Department, San Jose CA
SUPERVISOR: Talent Development Director
STATUS: Full Time/Non-Exempt
COMPENSATION: $28-$32/Hour
AGENCY SUMMARY:
HomeFirst is a leading non-profit provider of services, shelter, and housing opportunities to the homeless and those at risk of homelessness in Santa Clara County and Sonoma County, with recent expansion into Santa Cruz County. We serve more than 5,000 adults, veterans, families, and youth each year at multiple locations including our Boccardo Reception Center, which is the county's largest homeless services center.We are relentlessly focused on helping people in need find and keep permanent housing, and provide services through a Housing First approach to meet people where they are.
HomeFirst is committed to demonstrating our core values.
Activism | Creativity | Excellence | Passion| Respect | Responsibility | Teamwork
ROLE SUMMARY:
HomeFirst's Training Coordinator will further the agency's mission of ending homelessness by supporting our training department. Under the direction and guidance of the Talent Development Director, the Training Coordinator facilitates a series of detailed, engaging, and effective trainings for staff, with the intention of equipping them with the knowledge and tools needed to best serve our county's homeless residents and those at risk of homelessness.
The training coordinator is eligible to complete some work remotely. Schedule details, including remote hours, are determined by the Talent Development Director.
DUTIES/RESPONSIBILITIES:
Facilitate trainings with superior communication skills, adapting content to staff in attendance
Assist team with training implementation. Tasks include preparation, transportation, set-up, various tasks during training, and clean-up.
Assist with the development and maintenance of training modules, ensuring they stay relevant to staff needs and compliant with company policies and contract requirements
Commitment to continued professional and content development through research; giving and receiving feedback; and attending self-development trainings and train-the-trainers
Utilize the digital Learning Management Systems and internal digital portal to track training certifications and completions, assign trainings, and run reports.
Be a subject-matter expert in training topics, ready to support with staff questions
HomeFirst is a diverse company that serves and supports a diverse community. The Training Coordinator desires to work with people from a variety of social and economic backgrounds and build trust and rapport with others. They are further responsible for modeling the values and principles of HomeFirst within the agency and broader community.
Trainings are facilitated virtually and in-person and cover various topics including but not limited to:
Harm Reduction
Housing First
Trauma Informed Care
CPR/First Aid/AED
De-Escalation and Conflict Resolution
Mental Health First Aid
Cultural Humility
Skills, Abilities, and Knowledge
Goal oriented
Attention to detail
Time management and organization
Excellent communication and collaboration
Good critical thinking and problem-solving skills
Ability to thrive in challenging and fast-paced environments
Ability to adjust work schedule to meet organization training needs
Ability to lift, move, and transport up to 50 lbs. regularly
Ability to use keyboard and read computer screens for extended periods in various settings
Able to stand/sit for extended periods, kneel, reach and bend related to the completion of duties
Ability to drive to various sites for training
BENEFITS OF JOINING THE HOMEFIRST TEAM:
Professional growth opportunities within the organization
100% medical coverage for employees, opportunity to add dependents at a shared cost
Pet Insurance options available
401k match
12 observed Holidays
Generous PTO, including 4 hours of Community Engagement provided annually
Employee Assistance Program (EAP) services
ABOUT THE AGENCY:
HomeFirst Services is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Additionally, HomeFirst Services participates in the E-Verify program, as required by law.
HomeFirst Services is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please let your recruiter know.
HomeFirst Services takes pride in its safety values, the wellness of our team, and respect for everyone we serve. Due to this commitment, HomeFirst Services is mandating that all employees be vaccinated or render a religious or medical exemption effective September 13, 2021.
Qualifications
QUALIFICATIONS:
Education and Experience
Although we value academic achievement, we recognize and celebrate individual journeys; therefore, experience and knowledge are prioritized.
One (1) year employment experience in a social services, training, or teaching field
Familiarity with homelessness, evident through volunteerism or past employment
Strong knowledge in Microsoft Office suite, particularly PowerPoint and Excel, evident by the quality of presentations and tracking files you will develop and maintain once employed
Preferred Qualifications:
Experience serving people at-risk of losing their housing or who are currently homeless
Personal experience with homelessness
Bachelor's degree in social services or teaching field
Experience speaking publicly or presenting in past employment, education, or volunteerism
Experience collaborating with team members, community partners, or agencies
Utilization of Zoom or other virtual presentation platforms
Bilingual
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