Front Desk Agent

5 days ago

Topeka, United States Courtyard Topeka Full time

Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Courtyard Topeka2033 SW Wanamaker RoadTopeka, KS 66604 Overview: TheFront OfficeAgent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

  • Front Desk Agent

    7 months ago

    Topeka, United States TOPEKA INVESTMENT GROUP LLC Full time

    Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to...

  • Front Desk Agent

    2 months ago

    Topeka, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Residence Topeka [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Representative

    4 weeks ago

    Topeka, Kansas, United States Courtyard Topeka Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Key ResponsibilitiesRespond to guest inquiries regarding hotel amenities, services, and local attractions.Process guest check-ins and check-outs in a friendly and...

  • Front Desk Representative

    1 month ago

    Topeka, Kansas, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality **Job Summary:** As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. **Key Responsibilities:** * Greet and welcome guests approaching the Front Desk * Maintain proper operation of the telephone switchboard * Handle...

  • Front Desk Associate

    1 month ago

    Topeka, Kansas, United States AIM STRATEGIES Full time

    Job SummaryAs a Front Desk Associate at AIM STRATEGIES, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your role will involve registering guests, handling check-ins and check-outs, and providing information on hotel services and amenities.Key Responsibilities:Welcoming and...

  • Information Support Specialist

    4 weeks ago

    Topeka, Kansas, United States State of Kansas Full time

    Job Summary:The State of Kansas is seeking a highly skilled Information Support Analyst to join our team. As a key member of our Information Technology Division, you will be responsible for providing technical support in a Computer Service Desk environment.Key Responsibilities:Provide technical support to KBI staff and agents, law enforcement officers, and...

  • Customer Service Representative

    4 weeks ago

    Topeka, Kansas, United States State of Kansas Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at the Kansas Department of Revenue. As a Customer Service Representative, you will be responsible for providing exceptional customer service to the public through front counter help desk and call center support.Key Responsibilities:* Provide technical assistance to...

  • Customer Service Ambassador

    4 weeks ago

    Topeka, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role is ideal for individuals who are passionate about fitness and health, and who possess excellent communication and problem-solving skills.Key ResponsibilitiesProvide a positive...

  • Fitness Professional

    1 month ago

    Topeka, Kansas, United States Planet Fitness - KSLA Sutherland Group Full time

    Job OpportunityWe are seeking a motivated and enthusiastic Fitness Professional to join our team at Planet Fitness - KS/LA Sutherland Group.Job SummaryThe successful candidate will be responsible for leading our group fitness program, PE@PF, and assisting members in achieving their fitness goals. This includes designing workout programs, instructing on...

  • Assistant General Manager-SpringHill Suites Topeka KS

    4 weeks ago

    Topeka, Kansas, United States SpringHill Suites - Topeka, KS Full time

    Job OverviewHotel Equities, a leading hotel development and hospitality management company, is seeking a seasoned Assistant General Manager to join the SpringHill Suites team in Topeka, KS.The ideal candidate will possess a strong background in hotel operations, with a proven track record of delivering exceptional guest service and maximizing hotel...

  • Veterinary Care Specialist

    4 weeks ago

    Topeka, Kansas, United States Veterinary Practice Partners Full time

    Job Title: Registered Veterinary TechnicianShawnee Animal Hospital is seeking a skilled Registered Veterinary Technician to provide exceptional care to our patients and clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their...

  • Medical Receptionist

    2 weeks ago

    Topeka, Kansas, United States GraceMed Health Clinic Full time

    Job Title: Patient Services RepresentativeDescriptionAt GraceMed Health Clinic, we are seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.ResponsibilitiesGreets and...

  • Charge Nurse

    7 days ago

    Topeka, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Works with the Facility Manager, facility staff and physician to coordinate the facility operations and patient procedures to ensure provision of quality patient care on a daily basis in accordance with organization policies, procedures and training. Provides nursing support to patients and staff. Assist with staffing, staff training,...

  • Assistant General Manager-SpringHill Suites Topeka, KS

    3 weeks ago

    Topeka, United States Hotel Equities Full time

    Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the SpringHill Suitesin Topeka, KS. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel...

  • Wound, Burn and Ostomy Nurse Practitioner

    3 weeks ago

    Topeka, United States Ardent Health Services Full time

    The University of Kansas Health-St Francis is hiring a Nurse Practitioner to join our Healogics Outpatient Wound Care Clinic team in beautiful Topeka. Nurse Practitioners experienced in a procedural environment (ie: urgent care, wound care, specialist medical office) with interests in wound care and able to work within the structure and clinical guidance of...

  • Wound, Burn and Ostomy Nurse Practitioner

    3 weeks ago

    Topeka, United States Ardent Health Full time

    The University of Kansas Health-St Francis is hiring a Nurse Practitioner to join our Healogics Outpatient Wound Care Clinic team in beautiful Topeka. Nurse Practitioners experienced in a procedural environment (ie: urgent care, wound care, specialist medical office) with interests in wound care and able to work within the structure and clinical guidance of...

  • Member Services Representative

    1 month ago

    Topeka, United States Planet Fitness Full time

    Replies within 24 hours We are looking to add 3 people to our PF Team! Hours: Shift 1 5pm - 10pm (Monday, Tuesday, Wednesday, Friday) 6am-10am (Saturday) Shift 2 10am-2pm (Saturday) 12pm-4pm (Monday - Thursday) Shift 3 6am-10am (Monday, Wed, Friday, Sunday) Additional hours are available. Job Summary The Member Services Representative will be responsible...

  • Patient Coordinator

    4 weeks ago

    Topeka, United States Kansas Youth Dental & Braces - a Benevis company Full time

    Overview: Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from...

  • Patient Coordinator

    3 weeks ago

    Topeka, United States Benevis Full time

    Overview Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do. With over 3000 employees in offices across the country from...

  • Wound, Burn and Ostomy Nurse Practitioner

    4 weeks ago

    Topeka, KS, United States Ardent Health Services Full time

    The University of Kansas Health-St Francis is hiring a Nurse Practitioner to join our Healogics Outpatient Wound Care Clinic team in beautiful Topeka. Nurse Practitioners experienced in a procedural environment (ie: urgent care, wound care, specialist medical office) with interests in wound care and able to work within the structure and clinical guidance of...